Royal Sovereign RBC-1003BK Owner's Manual: Warranty

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This warranty applies to repair or replacement of product found to be defective in material or workmanship for one year
from the date of the original purchase. This warranty is extended only to the original purchaser.
This warranty does not apply to damage resulting from abuse, misuse, or improper maintenance of damage that is
attributable to acts of nature. Royal Sovereign International, Inc. (and its affiliated companies) is not liable for incidental or
consequential damages of any nature. This limitation would not apply if you live in those areas that do not permit the
exclusion or limitation of incidental or consequential damages.
Defective products for warranty repair or replacement cannot be returned without a Return Authorization number. Please
go to USA-Customer Support Tab to make a request for an Office Product Return Authorization
Defective products must be returned to Royal Sovereign International Consumer Return Department, freight prepaid, with
proof of purchase and Return Shipping and Handling payment (check or money order). Upon repair or replacement the
product will be returned to the customer.
Return defective product to the following address with a detailed description of the problem. If possible, pack in original
carton. Please prepay shipping charges.
For out of warranty service or frequently asked questions please go to USA- Customer Support Tab.
For sales of product, parts or accessories please visit us at
For service or sales please contact your local Royal Sovereign Office:
RoYAL SoVeReIGn InteRnAtIonAL, InC.
2 Volvo Drive Rockleigh, NJ 07647 USA
TEL : +1) 800-397-1025
FAX : +1) 201-750-1022
164 Oakdale Road, Toronto, Ontario M3N 2S5 CANADA
TEL : +1) 416-741-8400
FAX : +1) 416-741-8185

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  • HENRY BETANCOURT Aug 06, 2017 07:50:
  • lourdes Oct 08, 2015 07:52:
    i buy un counting machine in bjs store but now have a error EA1
  • Linda Jun 01, 2013 01:02:
    I have a RBC 1200 Counter and error EA3 is on screen. It will not do anything at all now. Please advise asap.