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CHAPTER 9
HC700-G Diagnostics Application
The Diagnostic application is used to troubleshoot the HC700-G and isolate problems at assembly or
component level. Using the application helps to determine if a problem originates from the hardware
platform or software system and plan corrective action. Corrective action may include battery
replacement, replacement of the miniSD card, cleaning of the imager window or cradle interface
connector, memory cleanup or software patch/image installation. The application also provides
hardware and software configuration information that relate to the performance of the unit.
Table 7 lists the diagnostics application tests:
HC700-G Diagnostics Application tests
TABLE 7.
Test Name
What does it do?
Config
Provides summery of the HC700-G software version, hardware platform and
memory.
Memory
Provides Flash and RAM memory size test.This Memory test is performed and
logged during boot-up time.
Screen
Provides screen color and backlight test
Keyboard
Checks the response of each individual keypad key.The test also enables visual
check of the keypad backlight illumination.
Touch
Tests the touch-screen accuracy and response.
Battery
Provides real-time information about the main battery. Such information includes
power status, remaining capacity, temperature and type.
This test also provides Voltage readings of the internal backup battery that enables to
maintain the HC700-G powered when the main battery is replaced.
Troubleshooting and Maintenance
117
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