LG WM3500CW Owner's Manual page 32

32 TROUBLESHOOTING
Performance
Problem
Wrinkling
Staining
Poor stain removal
Odor
Possible Cause
Washer not unloaded promptly.
Washer overloaded.
Hot and cold water inlet hoses are
reversed.
Bleach or softener dispensed too
soon.
Bleach or softener was added
directly to the wash load in the
drum.
Washer was not unloaded
promptly.
Clothes were not properly sorted.
Proper options not selected.
Previously set stains.
Some odor is caused by the
rubber attached to the washing
machine.
If the rubber door gasket and
door seal area are not cleaned
regularly, odors can occur from
mold or foreign substances.
Odors can occur if foreign
substances are left in the drainage
pump filter.
Solutions
• Always remove items from the washer as
soon as the cycle is complete.
• The washer can be fully loaded, but the drum
should not be tightly packed with items. The
lid of the washer should close easily.
• Hot water rinse can set wrinkles in garments.
Check the inlet hose connections.
• Dispenser compartment is overfilled causing
bleach or softener to dispense immediately.
Always measure bleach to prevent overfilling
- one cup maximum. Dispenser drawer
closed too quickly causing softener to
dispense immediately.
• Always use the dispensers to ensure that
laundry products are properly dispensed at
the right time in the cycle.
• Always remove items from the washer as
soon as possible after the cycle is complete.
• Always wash dark colors separately from light
colors and whites to prevent discoloration.
Never wash heavily soiled items with lightly
soiled items.
• Heavier soils and tougher stains may require
extra cleaning power. Select the Heavy
feature to boost the cleaning power of the
selected cycle.
• Articles that have previously been washed
may have stains that have been set. These
stains may be difficult to remove and may
require hand washing or pre-treating to aid in
stain removal.
• This odor is normal for new rubber and will
disappear after the machine has been run a
few times.
• Be sure to clean the gasket and door seal
regularly and check under the door seal for
small items when unloading the washer.
• Be sure to clean the drainage pump filter
regularly.