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Motorola AT&T NVG589 Self-Installation Manual page 2

U-verse wi-fi gateway replacement
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Set up
1
Approximate time: 10 minutes
Please note that your U-verse TV, and internet services will not operate during this process.
This includes recording TV shows.
TO TV
(VIDEO OUT)
· Unplug the power cord from your existing Wi-Fi
a
Gateway
· Set your old power cord aside
· Power down all U-verse TV receivers by unplugging
them from the electrical outlets
USB
Frame 6
Frame 6
Reset
Power Cord
Power
Electrical
outlet
Existing Wi-Fi Gateway
LINK
C
· If you have a cable connected to the Coax port of
TO TV
(VIDEO OUT)
NETWORK
the existing Wi-Fi Gateway, disconnect the cable
and connect it to the new Wi-Fi Gateway as tightly
as possible
USB
USB
Coax Port
Reset
Reset
Power
Power
Existing Wi-Fi Gateway
New Wi-Fi Gateway
LINK
HD
RECORD
MENU
OK
USB
Pb
Y
Video
Audio
NETWORK
· Stand the new Wi-Fi Gateway next to the
B
Pr
S-Video
existing Wi-Fi Gateway
Optical
HDMI
USB
· Remove connections from the existing Wi-Fi
Gateway one at a time and connect them to
the new Wi-Fi Gateway
ONT Port
USB
Green Data Port
Yellow Ethernet Ports
Frame 6
Reset
Power
Existing Wi-Fi Gateway
HD
RECORD
MENU
OK
LINK
HD
RECORD
MENU
USB
D
· Remove the sticker covering the Power port of your
TO TV
Pb
Y
Video
Audio
Pb
Y
Video
Audio
(VIDEO OUT)
NETWORK
new Wi-Fi Gateway
Pr
S-Video
Pr
S-Video
· Using your new power cord, plug your new Wi-Fi
Optical
HDMI
USB
Gateway into an electrical outlet. You should see a green
light on the power cord indicating that there is power
USB
Reset
Power
New Wi-Fi Gateway
Power up
2
OK
LINK
HD
RECORD
MENU
LINK
USB
a
Your Wi-Fi Gateway is now powering up. During this time, the Broadband light will turn
red and the Power light will turn solid green.
Wait up to 15 minutes for the Service indicator light to turn solid green.
TO TV
TO TV
Video
Audio
Pb
Y
(VIDEO OUT)
NETWORK
(VIDEO OUT)
NETWORK
During this time (up to 15 minutes), do not unplug the power cord or the green
Pr
S-Video
data cable, as this can permanently damage the Wi-Fi Gateway and significantly
Optical
HDMI
USB
delay your service activation.
If the Service light does not turn solid green or continues to blink after 15 minutes,
see the
Need more help?
For U-verse TV, restart your TV receivers after the Service light is solid green.
B
Go to each TV and hold down the Power button on the U-verse receiver and
DVR for ten seconds.
USB
NoTe: live TV may take a few minutes to display. If TV does not respond refer to
Need More Help?
Go Wi-Fi
3
New! Transfer Wi-Fi settings (Network Name and Password) from existing Wi-Fi Gateway to your new
Reset
Wi-Fi Gateway so that all your Wi-Fi connected laptops, tablets, and other devices still work.
Power
A.
select only one option to begin the Wi-Fi setup
Connect using PC
(recommended)
New Wi-Fi Gateway
OK
LINK
HD
RECORD
MENU
OK
· Connect laptop or PC
USB
with an Ethernet Cable
B
· Continue to
TO TV
Video
Audio
Pb
Y
(VIDEO OUT)
NETWORK
Pr
S-Video
Optical
HDMI
Optical
HDMI
USB
B.
· Open a browser and go to http://ufix.att.com/restore
· Log into your U-verse account with your Member ID (primary AT&T email address) and Password
·
Follow the on-screen instructions to transfer the existing Wi-Fi settings
once Complete:
USB
· Record existing Network Name and Wi-Fi Password on separate
yellow sticker from kit
· Place new yellow sticker over your new Wi-Fi Gateway's
yellow sticker
existing Wi-Fi Settings did not transfer:
· Use settings from new Wi-Fi Gateway's yellow sticker
· Open your device's Wi-Fi connection settings and select your Wi-Fi Network Name
Reset
· Enter Wi-Fi Password to connect to your network
· Record and keep your Wi-Fi settings for future reference when connecting all your Wi-Fi devices
NoTe: any custom settings made for security cameras or game consoles, etc.,
Electrical
on your original Wi-Fi Gateway will also need to be made to your new Wi-Fi Gateway.
outlet
Questions?
OK
HD
RECORD
MENU
USB
Approximate time: 1-15 minutes
Video
Audio
Pb
Y
Pr
S-Video
Optical
HDMI
USB
section on the back of this guide.
on the back of this guide.
Approximate time: 10 minutes
or
Connect using Tablet
· Establish a temporary connection
USB
using new Wi-Fi settings located on
yellow sticker on new Wi-Fi Gateway
· Select your Wi-Fi network (SSID)
· Enter Wi-Fi Password
(Wireless Network Key)
B
· Continue to
USB
USB
Reset
Visit att.com/uversesupport
Power
Battery
Ethernet
Wireless
HomePNa
Broadband 1
Broadband 2
service
Phone 1
Phone 2
UsB
New Wi-Fi Gateway indicator
lights on front panel. Lights
may vary with setup.
or
Connect using Smartphone
· Mobile internet access required
B
· Continue to
USB
SSID: ATTXXXXXXX
Wireless Network Key: XXXXXXXXXXXX
For help: att.com/support
Reset

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