Agilent 2200 Tapestation - Agilent Technologies 2200 TapeStation User Manual

6
Troubleshooting

Agilent 2200 TapeStation

Agilent 2200 TapeStation

Table 6
Issue
Run has aborted.
Tips are stuck on
pump or in tip
cartridge.
A found new
hardware pop-up
launched when the
USB cable of the
2200 TapeStation
was inserted into the
laptop.
A log file has been
requested
54
2200 TapeStation Issues
Probable cause
Lid may have been
opened during run.
The wrong tips may
have been used.
The USB cable has
been inserted into a
new port.
Data collected from
the instrument
during experimental
runs may provide
information about
performance.
Solution
Always check the LED located on the front of the
2200 TapeStation before opening the lid. If the
LED is constant, the lid can be opened as the 2200
TapeStation is idle. If the LED is flashing, do not
open the lid as the 2200 TapeStation is running.
Only use tips and consumables recommended by
Agilent Technologies.
Please refer to "Agilent 2200 TapeStation Set
Up" on page 21.
C:\Program Files (x86)\Agilent\2200
Go to
TapeStation Software\
C:\Program Files\Agilent\2200 TapeStation
Software\
and locate the files called
Inst-000XX.log Inst-000XX-general.log
and
available), whereby XX denoted the number of the
instrument. Please note that the file extension is
not always shown.
(for 64 bit machines) or
(if
2200 TapeStation