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SIMATIC RF-

RFID systems
SIMATIC Ident
SIMATIC RF-DIAG
Operating Manual
09/2012
C79000-G8976-C292-01
DIAG

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Introduction
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Description
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Connecting hardware
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Software installation
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Operating the software
___________________
Application Examples
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Error and system messages
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Appendix A
1
2
3
4
5
6
7
A

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   Summary of Contents for Siemens SIMATIC Ident

  • Page 1 ___________________ SIMATIC RF- DIAG Introduction ___________________ Description ___________________ Connecting hardware RFID systems ___________________ Software installation SIMATIC Ident ___________________ SIMATIC RF-DIAG Operating the software ___________________ Application Examples Operating Manual ___________________ Error and system messages ___________________ Appendix A 09/2012 C79000-G8976-C292-01...
  • Page 2 Note the following: WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems.
  • Page 3: Table Of Contents

    Table of contents Introduction..............................5 Preliminary information ........................5 Abbreviations and naming conventions ..................6 Description..............................7 Requirements and notices ......................7 Area of application and scenarios....................8 Components of the product and ordering data ................9 Connecting hardware..........................11 The PC adapter for SIMATIC RF-DIAG..................12 3.1.1 Description ...........................12 3.1.2...
  • Page 4 Table of contents 5.4.7 The "VSWR" tab.......................... 62 5.4.8 The "Firmware-Update" tab......................64 Application Examples ..........................65 Scenarios for use of the PC adapter for RF-DIAG..............65 Example of an application "optimize antenna position" .............. 67 Example of an application "Determining transmit power" ............69 Example of an application "Setting the Power Ramp and RSSI Threshold"...
  • Page 5: Introduction

    ● Basic knowledge of RFID and UHF Only perform the installation and subsequent configuration if you have this knowledge. Registered trademarks SIMATIC ® is a registered trademark of the Siemens AG. History The following edition(s) of this manual have been published previously:...
  • Page 6: Abbreviations And Naming Conventions

    Introduction 1.2 Abbreviations and naming conventions Abbreviations and naming conventions The following terms/abbreviations are used synonymously in this document: Read/write device, RWD Reader Mobile data storage, MDS, data carrier Transponder, tag Interface module, IM Communications module, CM SIMATIC RF-DIAG Operating Manual, 09/2012, C79000-G8976-C292-01...
  • Page 7: Description

    Description Requirements and notices Minimum requirements Table 2- 1 Hardware requirements Processor > 1 GHz Main memory > 1 GB RAM Memory space ≥ 50 MB Graphics resolution Minimum: 1024 × 786 • Recommended: 1280 × 1024 • Additional hardware CD-ROM drive Table 2- 2 Software requirements...
  • Page 8: Area Of Application And Scenarios

    Description 2.2 Area of application and scenarios Area of application and scenarios Where the diagnostics tool is used The SIMATIC RF-DIAG diagnostics tool supports diagnostics of the following RF600 readers: ● Ethernet-based readers RF640R/RF670R ● Serial RF620R/RF630R readers (In conjunction with the PC adapter that ships with the product) Note Parameter assignment of the RF640R/RF670R To assign parameters to the RF640R and RF670R readers, you require the RF-MANAGER...
  • Page 9: Components Of The Product And Ordering Data

    Description 2.3 Components of the product and ordering data Components of the product and ordering data Components of SIMATIC RF-DIAG ● CD with SIMATIC RF-DIAG software, USB driver and documentation ● PC adapter for SIMATIC RF-DIAG for connecting the SIMATIC RF readers to SIMATIC RF-DIAG software ●...
  • Page 10 Description 2.3 Components of the product and ordering data SIMATIC RF-DIAG Operating Manual, 09/2012, C79000-G8976-C292-01...
  • Page 11: Connecting Hardware

    Connecting hardware To be able to read out data from readers using the diagnostics tool or to assign parameters to the reader, you need to connect the reader involved to a PC. The Ethernet-based readers RF640R/RF670R can be connected quickly and simply to the PC using a crossover cable or with an Ethernet adapter capable of cross-linking.
  • Page 12: The Pc Adapter For Simatic Rf-diag

    Connecting hardware 3.1 The PC adapter for SIMATIC RF-DIAG The PC adapter for SIMATIC RF-DIAG 3.1.1 Description PC adapter for SIMATIC RF-DIAG ① USB interface ② RS-422 – CM / wide-range power supply unit ③ RS-422 – RF reader The SIMATIC RF-DIAG product consists of a CD with software and documentation and a hardware packet.
  • Page 13: Pin Assignment Of The Rs-422 Interface

    Connecting hardware 3.1 The PC adapter for SIMATIC RF-DIAG Highlights ● Diagnostics via a PC with the reader supplied with power from the system ● IP65 degree of protection ● Can be used in high temperature ranges ● Use in productive operation possible ●...
  • Page 14 Connecting hardware 3.1 The PC adapter for SIMATIC RF-DIAG Pin assignment of the connecting cable between PC adapter and CM or wide-range power supply unit Table 3- 2 RS-422 connecting cable View of M12 socket Core Pin assignment Pin assignment color for CM for wide-range...
  • Page 15 Connecting hardware 3.1 The PC adapter for SIMATIC RF-DIAG Pin assignment of the connecting cable between PC adapter and UHF reader Table 3- 4 RS-422 connecting cable View of M12 plug Wire color Pin assignment White 24 VDC Brown TX neg green Yellow TX pos...
  • Page 16: Technical Specifications

    Connecting hardware 3.1 The PC adapter for SIMATIC RF-DIAG 3.1.3 Technical specifications Table 3- 7 Mechanical data Property Description Weight 310 g Dimensions (L x W x H) 101 × 63 × 35 mm Enclosure material Aluminum (painted) Housing color Black Installation No securing aids...
  • Page 17 Connecting hardware 3.1 The PC adapter for SIMATIC RF-DIAG Table 3- 10 Ambient conditions Property Description Temperature range during operation -25 ℃ to +70 ℃ Temperature range during storage -40 ℃ to +85 ℃ Shock resistant to EN 60068-2-27 50 g, Vibration resistant to EN 60068-2-6 20 g, Degree of protection in accordance with...
  • Page 18: Dimension Drawing

    Connecting hardware 3.1 The PC adapter for SIMATIC RF-DIAG 3.1.4 Dimension drawing Figure 3-2 Dimension drawing of the PC adapter for SIMATIC RF-DIAG (all dimensions in mm) When the USB protective cap is screwed on, the length of the adapter is 134 mm. The tolerances are +/- 1 mm.
  • Page 19: Certificates And Approvals

    Connecting hardware 3.2 Connecting the hardware 3.1.5 Certificates and approvals Table 3- 11 Certificates and approvals for the PC adapter Certificate Description CE approval complying with 2004/108/EC EMC FCC Rules, Part 15, Subpart B, Sections 15.107 and 15.109 Industry Canada Radio CAN/CSA-CISPR 22-10 - Information technology equipment –...
  • Page 20 Connecting hardware 3.2 Connecting the hardware You require the following: ● Ethernet cable ● Adapter cable for wide-range power supply unit ● Wide-range power supply unit Follow the steps below to connect an Ethernet-based reader to a PC: 1. Connect the PC to the reader using a crossover cable. 2.
  • Page 21: Connecting A Serial Reader

    Connecting hardware 3.2 Connecting the hardware 3.2.2 Connecting a serial reader The serial readers need to be connected to the PC using the PC adapter. The following scenarios are possible: ● Diagnostics of a serial reader in an isolated test environment ●...
  • Page 22 Connecting hardware 3.2 Connecting the hardware Diagnostics of a serial reader in industrial applications: When using a serial reader in an industrial environment, the reader is operated using CMs and a master module. To set up an RF620R//RF630R serial reader or to run diagnostics on it, you also require the PC adapter for SIMATIC RF-DIAG.
  • Page 23: Software Installation

    Software installation Installing the software To use the SIMATIC RF-DIAG diagnostics tool, you do not need to perform any installation. Follow the steps below to copy the diagnostics tool to your PC: 1. Insert the supplied CD in your CD drive. 2.
  • Page 24 Software installation 4.2 Installation and use of the USB driver A. Check for and uninstall older variants of the USB driver "Silicon Labs CP210x USB to UART Bridge" version 6.5.3.0 1. Open "Computer Management " with "Start > Settings > Control Panel > Administrative Tools".
  • Page 25: Starting The Software

    Software installation 4.3 Starting the software Starting the software Once you have copied the diagnostics tool, you can start SIMATIC RF-DIAG by double- clicking on the "SIMATIC_RF-DIAG.exe" file. After starting the software, the user interface of the diagnostics tool appears: The 3 areas of the software user interface ①...
  • Page 26 Software installation 4.3 Starting the software ① Status area The status area shows which reader type is currently connected to the PC as well as the current status of the connection. Display of the active UHF algorithms: only with RF620R / RF630R As soon as the connection is established to a serial reader, the possible UHF algorithms are also displayed.
  • Page 27 Software installation 4.3 Starting the software ③ Logging area This part of the application provides a logging function with which all actions performed, events and error messages are logged. You will find more detailed information on the logging area in the section "The log area (Page 30)". SIMATIC RF-DIAG Operating Manual, 09/2012, C79000-G8976-C292-01...
  • Page 28 Software installation 4.3 Starting the software SIMATIC RF-DIAG Operating Manual, 09/2012, C79000-G8976-C292-01...
  • Page 29: Operating The Software

    Operating the software Note Entry of incorrect values Newly entered values are checked only when they are changed or written to the reader. If you enter incorrect or invalid values in input boxes, these values are not transferred to the reader when you attempt to make changes or write to the reader.
  • Page 30: The Log Area

    Operating the software 5.1 The log area The log area Setting options for the log area The log area is included in all tabs. All the actions taken are logged in the output window of the logging area. The output is stored in a ring buffer. When the buffer is full, the oldest entries are overwritten by the newer entries.
  • Page 31: Tab Overview

    Operating the software 5.2 Tab overview Tab overview After successful establishment of a connection to the reader, the following tabs are available depending on the connected reader type and the firmware version: Table 5- 1 The tabs of the Ethernet-based readers RF640R/RF670R Functionality Note/uses Adv.
  • Page 32: The Tabs Of The Rf640r/rf670r Readers

    Operating the software 5.3 The tabs of the RF640R/RF670R readers The tabs of the RF640R/RF670R readers Note Configuration of the RF640R/RF670R readers is possible only using the RF-MANAGER Basic If an RF640R/RF670R reader is connected, the data sources can only be configured with the RF-MANAGER Basic.
  • Page 33 Operating the software 5.3 The tabs of the RF640R/RF670R readers Establishing a connection to Ethernet-based readers To establish a connection to an Ethernet-based reader, follow the steps below: 1. In the "Communication Settings" area, select "Ethernet". 2. Enter the IP address of the reader currently connected to the PC in the "IP-Address" input box.
  • Page 34: The "tag Data" Tab

    Operating the software 5.3 The tabs of the RF640R/RF670R readers 5.3.2 The "Tag Data" tab The "Tag Data" tab is displayed only in the advanced view. Using the "Tag Data" tab, you can verify the transponder data and the basic function of a reading point quickly and simply.
  • Page 35 Operating the software 5.3 The tabs of the RF640R/RF670R readers Assigning a new tag ID To assign a new tag ID to a transponder, follow the steps below: 1. Select the required transponder in the "Tag ID" list. 2. In the "New Tag-ID" area, click the "Resume ID" button to accept the current tag ID of the transponder.
  • Page 36: The "io" Tab

    Operating the software 5.3 The tabs of the RF640R/RF670R readers Note "First accessed Tag" The first transponder to be processed is always displayed. If more than one transponder was processed in the input box, the list of the EPC IDs of all processed transponders can be seen in "Output".
  • Page 37 Operating the software 5.3 The tabs of the RF640R/RF670R readers Displaying the IO events As soon as you open the "IO" tab, the diagnostics tool starts to record all events (state changes) of the inputs/outputs (IO events). The detected IO events are displayed in the form of a table.
  • Page 38: The "rssi" Tab

    You will find further information on adapting the environmental conditions and the RSSI value in "RF600 system manual (http://support.automation.siemens.com/WW/view/en/22437600)". Figure 5-4 The "RSSI" tab From the drop-down list, you can select the data source with which the recording will be made.
  • Page 39 Operating the software 5.3 The tabs of the RF640R/RF670R readers Controlling the recording Using the "Single", "Start", "Stop" and "Clear View", you can control the recording of the RSSI values: ● Single setting A single read of the selected data source is triggered and the measured values obtained are displayed.
  • Page 40 Operating the software 5.3 The tabs of the RF640R/RF670R readers Display of the RSSI values The RSSI values of the transponders are shown in three representations: ● RSSI value according to transponders (a) The bar diagram shows the RSSI values of the identified transponders in chronological order.
  • Page 41: The "tag Events" Tab

    Operating the software 5.3 The tabs of the RF640R/RF670R readers 5.3.5 The "Tag Events" tab Using the "Tag Events" tab, you can verify tag events quickly and simply. Figure 5-5 The "Tag Events" tab From the drop-down list, you can select the data source with which the recording will be made.
  • Page 42 Operating the software 5.3 The tabs of the RF640R/RF670R readers ● Stop Stopping the recording ● Deleting the display Existing values from the last recording are deleted. A progress bar indicates that the recording is active. Displaying the events After starting the recording of the events, the number of identified events and the number of observed events are displayed.
  • Page 43: The Tabs Of The Rf620r/rf630r Readers

    Operating the software 5.4 The tabs of the RF620R/RF630R readers The tabs of the RF620R/RF630R readers 5.4.1 The "Info" tab With the functions on the "Info" tab, you can establish the connection to the reader. This tab is always displayed regardless of the connected reader type or the current connection status. Following successful connection establishment to a reader, important basic information of the reader is displayed.
  • Page 44 Operating the software 5.4 The tabs of the RF620R/RF630R readers Establishing a connection to serially connected readers To establish a connection to a serially connected reader, follow the steps below: 1. In the "Communication Settings" area, select "Serial". 2. From the "Reader Family" drop-down list, select the reader time currently connected to the PC.
  • Page 45: The "tag Data" Tab

    Operating the software 5.4 The tabs of the RF620R/RF630R readers 5.4.2 The "Tag Data" tab The "Tag Data" tab is displayed only in the advanced view. Using the "Tag Data" tab, you can verify the transponder data and the basic function of a reading point quickly and simply.
  • Page 46 Operating the software 5.4 The tabs of the RF620R/RF630R readers Assigning a new tag ID To assign a new tag ID to a transponder, follow the steps below: 1. Click the "Read Tag ID" button. 2. Select the required transponder in the "Tag ID" list. 3.
  • Page 47 Operating the software 5.4 The tabs of the RF620R/RF630R readers Note "First accessed Tag" The first transponder to be processed is always displayed. If more than one transponder was processed in the input box, the list of the EPC IDs of all processed transponders can be seen in "Output".
  • Page 48: The "rssi" Tab

    You will find further information on adapting the environmental conditions and the RSSI value in "RF600 system manual (http://support.automation.siemens.com/WW/view/en/22437600)". Figure 5-8 The "RSSI" tab From the drop-down list, you can select the antenna with which the recording will be made.
  • Page 49 Operating the software 5.4 The tabs of the RF620R/RF630R readers Controlling the recording Using the "Single", "Start", "Stop" and "Clear View", you can control the recording of the RSSI values: ● Single setting A single read of the selected antenna is triggered and the measured values obtained are displayed.
  • Page 50 Operating the software 5.4 The tabs of the RF620R/RF630R readers Display of the RSSI values The RSSI values of the transponders are shown in three representations: ● RSSI value according to transponders (a) The bar diagram shows the RSSI values of the identified transponders in chronological order.
  • Page 51: The "power Ramp" Tab

    5.4 The tabs of the RF620R/RF630R readers You will find more information on parameters in the section "The "Parameters" tab (Page 58)" or in "Parameter assignment manual RF620R/RF630R (http://support.automation.siemens.com/WW/view/en/33287195)". 5.4.4 The "Power Ramp" tab The "Power Ramp" tab is displayed only in the advanced view.
  • Page 52 Operating the software 5.4 The tabs of the RF620R/RF630R readers Controlling recordings Using the "First Tag", "Start", "Stop" and "Clear View", you can control the recording of the transmit/radiated power: ● First Tag Cyclic reads are triggered on the selected antenna and the measured values obtained are displayed.
  • Page 53 Operating the software 5.4 The tabs of the RF620R/RF630R readers Display of the transmit power/radiated power The current values for the transmit/radiated power of the readers/antennas is shown in two identically structured views. The output boxes The output boxes "Absolute", "Delta" and "Delta Saturation" display the absolute transmit/radiated power, the number of power increases in 0.25 dB steps and the effective increase in power in [dB].
  • Page 54 In the "Parameter" tab, you can save the parameter configurations retentively. You will find more information on parameters in the section "The "Parameters" tab (Page 58)" or in "Parameter assignment manual RF620R/RF630R (http://support.automation.siemens.com/WW/view/en/33287195)". SIMATIC RF-DIAG Operating Manual, 09/2012, C79000-G8976-C292-01...
  • Page 55: The "tag List" Tab

    Operating the software 5.4 The tabs of the RF620R/RF630R readers 5.4.5 The "Tag List" tab The "Tag List" tab is displayed only in the advanced view. In the "Tag List" tab, you will see list of all the transponders identified by the reader. With this tab, you can read out the RSSI values of each individual identification of a transponder and therefore check the effectiveness of all active UHF algorithms (for example Power Ramp, Smoothing, ISTM).
  • Page 56 Operating the software 5.4 The tabs of the RF620R/RF630R readers ● Stop Stopping the recording ● Deleting the display Existing values from the last recording are deleted. A progress bar indicates that the recording is active. List of identified transponders After you have started recording, all the transponders identified by the reader are listed in the table.
  • Page 57 Operating the software 5.4 The tabs of the RF620R/RF630R readers Note Marking the transponders All transponders that remain following filtering of all activated algorithms are marked "OK". The possible activated filters include the following: 1. Black List 2. Smoothing or Inventory Threshold Filter 3.
  • Page 58: The "parameters" Tab

    Laborious manual re-entry of configurations is therefore unnecessary. Figure 5-13 The "Parameters" tab You will find a description of the UHF algorithms and the individual parameters in "Parameter assignment manual RF620R/RF630R (http://support.automation.siemens.com/WW/view/en/33287195)". SIMATIC RF-DIAG Operating Manual, 09/2012, C79000-G8976-C292-01...
  • Page 59 Operating the software 5.4 The tabs of the RF620R/RF630R readers The buttons of the "Parameter" tab: ● Back up Click the "Store" button to store all currently set parameters on your PC or PG. You can select the name and storage location of the file yourself. Note File with prefix "AUP:"...
  • Page 60 Operating the software 5.4 The tabs of the RF620R/RF630R readers The parameters Parameter Description Power Ramp Specifies the step-by-step increase in the transmit/radiated power per antenna. Power Ramp automatically increases the power if a transponder was not identified during read/write access. Power Ramp 2 Specifies the step-by-step increase in the transmit/radiated power per antenna.
  • Page 61 The setting of "Multitag" can be found in the description of the "init_run" command for FB55 in the "RF620R/RF630R parameter assignment manual (http://support.automation.siemens.com/WW/view/en/33287195)". The parameter settings in the "RSSI", "Power Ramp" and "Special" tabs are adopted in the "Parameter" tab and if they are saved, they are also saved on the reader.
  • Page 62: The "vswr" Tab

    Operating the software 5.4 The tabs of the RF620R/RF630R readers 5.4.7 The "VSWR" tab With the "VSWR" tab, you can read out HF values, quality characteristics of the air interface. Figure 5-14 The "VSWR" tab The HF Values Parameter Description VSWR Voltage standing wave ratio: Is calculated from Tx and Rx Power.
  • Page 63 Operating the software 5.4 The tabs of the RF620R/RF630R readers Reader type Frequency band ETSI 865,7 ... 867.5 MHz USA: 902 ... 928 MHz Brazil: 515,25 ... 527.75 MHz South Korea: 917,3 ... 920.3 MHz CMIIT 920,125 ... 924.875 MHz Click the "Read"...
  • Page 64: The "firmware-update" Tab

    With the "Firmware-Update" tab, you can update the firmware of the serial RF600 readers (RF620R/RF630R). You will find more detailed information on the firmware in the section "Service & Support (Page 79)" and on the Internet on the "Support homepage (http://www.siemens.com/automation/service&support)". Figure 5-15 The "Firmware-Update" tab To update the firmware, proceed as follows: 1.
  • Page 65: Application Examples

    Application Examples Scenarios for use of the PC adapter for RF-DIAG SIMATIC RF-DIAG can be used in conjunction with the PC adapter in two different scenarios: ● "Operation in the plant" ● "Operation in a test setup" Operation in the plant SIMATIC RF-DIAG is used to set up, assign parameters to or diagnose an RF620R/RF630R reader installed in the plant.
  • Page 66 Application Examples 6.1 Scenarios for use of the PC adapter for RF-DIAG Figure 6-2 Operating a serial reader in the plant with connected PC adapter After completing the tasks with RF-DIAG, restarting the reader and unplugging the USB cable, the connection between the reader and communications module is restored. A subsequent "init_run"...
  • Page 67: Example Of An Application "optimize Antenna Position

    Application Examples 6.2 Example of an application "optimize antenna position" Example of an application "optimize antenna position" The aim is to find the optimum antenna position of an RFID reading point as quickly as possible. A good antenna position should have a high and stable RSSI value. Background The position and alignment of the RFID antennas has a significant influence on the quality of the read results.
  • Page 68 Further options open to you include the choice of alternative antennas or the use of multiple antennas for a reading point (diversity). You will find further information on the set and achievable distances in the section "RF600 system planning" in the "RF600 system manual (http://support.automation.siemens.com/WW/view/en/22437600)". SIMATIC RF-DIAG Operating Manual, 09/2012, C79000-G8976-C292-01...
  • Page 69: Example Of An Application "determining Transmit Power

    1. Select the "Power Ramp" tab in SIMATIC RF-DIAG. You will find a precise description of the Power ramp algorithm in the relevant section of the "SIMATIC RF620R/RF630R Configuration Manual (http://support.automation.siemens.com/WW/view/en/33287195)". 2. Make the settings for the Power Ramp as follows: –...
  • Page 70 Application Examples 6.3 Example of an application "Determining transmit power" Note Maximum transmit power is limited by the hardware Remember that the maximum achievable transmit power is limited physically by the reader. When using the Power Ramp, remember to include already active UHF algorithms that affect the transmit power (Read/Write Boost).
  • Page 71: Example Of An Application "setting The Power Ramp And Rssi Threshold

    Application Examples 6.4 Example of an application "Setting the Power Ramp and RSSI Threshold" Example of an application "Setting the Power Ramp and RSSI Threshold" The aim is to increase the robustness of the reading point by using the Power Ramp in read mode and using the RSSI Threshold to avoid overshoot.
  • Page 72 Application Examples 6.4 Example of an application "Setting the Power Ramp and RSSI Threshold" Note Ensuring data access reliability It is advisable to include a recording of SLG-STATUS and MDS-STATUS during operation in the PLC or STEP 7 application. With the help of the data, you can evaluate and ensure data access reliability during read/write access to various transponders.
  • Page 73 Application Examples 6.4 Example of an application "Setting the Power Ramp and RSSI Threshold" Error symptom 3: The power setting usually has a value close to or identical to the set Power Ramp high limit. Countermeasure 3: Increase the Power Ramp high limit. If this is not possible, modify the antenna configuration (see example Example of an application "optimize antenna position"...
  • Page 74: Example Of An Application "testing And Setting Parameters For Industrial Uhf Algorithms

    Application Examples 6.5 Example of an application "Testing and setting parameters for industrial UHF algorithms" Example of an application "Testing and setting parameters for industrial UHF algorithms" The aim is to test whether the behavior of the reading point can be improved by the use of industrial UHF algorithms and to find the optimum parameter settings for them.
  • Page 75 Intelligent Singletag Mode You will find further details on the algorithms in section 6.3 in Parameter assignment manual RF620R/RF630R (http://support.automation.siemens.com/WW/view/en/33287195). The parameters to be used here are displayed in the "Parameter" tab and can be adapted there and stored directly on the reader. The meaning of the parameters is also described in section 6.3 of the Parameter assignment manual RF620R/RF630R...
  • Page 76 Application Examples 6.5 Example of an application "Testing and setting parameters for industrial UHF algorithms" 3. Set the parameters for Read Boost /Write Boost and optimize them if the inventories are very successful but the reads and writes are less reliable. 4.
  • Page 77: Error And System Messages

    Error and system messages Fault messages Error message Note ERROR: Windows Environment Variable "TZ={0}" found! Delete the variable. Tool will calculate wrong time stamps! ERROR: weak power Increase the power. SIMATIC RF-DIAG Operating Manual, 09/2012, C79000-G8976-C292-01...
  • Page 78 Error and system messages SIMATIC RF-DIAG Operating Manual, 09/2012, C79000-G8976-C292-01...
  • Page 79: Service & Support

    ● Phone: + 49 (0) 911 895 7222 ● Fax: + 49 (0) 911 895 7223 ● E-mail (mailto:support.automation@siemens.com) ● Internet: Online support request form: (www.siemens.com/automation/support-request) Service & support for industrial automation and drive technologies You can find various services on the Support homepage (www.siemens.com/automation/service&support) of IA/DT on the Internet.
  • Page 80 A guide to the technical documentation for the various products and systems is available on the Internet: SIMATIC Guide manuals (www.siemens.com/simatic-tech-doku-portal) Online catalog and ordering system The online catalog and the online ordering system can also be found on the Industry Mall Homepage (http://www.siemens.de/industrial-controls/mall).

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