Radio Reception And Aerials; Component Protection; Volkswagen Repair Information - Volkswagen Tiguan Owner's Manual

Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
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registration with the approval of Volkswagen AG (area of use). The countries that belong to the area of use of the vehicle depend on the vehicle
model, model year and equipment level.
Volkswagen collects, processes, transmits and uses personal data of the user within the framework of legal regulations for the purpose of
smooth functioning and provision of the service. If an emergency call is initiated via the Volkswagen Emergency Call Service, the following data
will be transmitted to Volkswagen AG: information about your vehicle, its location, time of the accident, number of occupants, accident severity
and type (frontal, side or rear collision or rollover), door status and also the default language. This data is processed by Volkswagen AG and
passed on to an emergency control centre.

Radio reception and aerials

In vehicles with a factory-fitted infotainment system, the aerial for radio reception can be installed at various locations in the vehicle:
On the inside of the rear window, together with the rear window heating.
On the inside of the rear side windows.
On the inside of the windscreen.
On the roof of the vehicle.
Aerials on the interior of the windows can be identified by thin wires.
NOTICE
Aerials located on the inside of the windows can be damaged by corrosive or acidic detergents, any other chemicals or if hard objects chafe
against the window. Never apply stickers over the window aerials and never clean the aerials with corrosive or acidic detergents or any other
chemicals.
NOTICE
When retrofitting an infotainment system, ensure that the vehicle's standard integral aerial amplifier is compatible with the infotainment system
or else use an additional aerial adapter. Otherwise the aerial amplifier could be subjected to overvoltage damage.

Component protection

Some electronic components and control
units are fitted with component protection as
standard, e.g. the infotainment system.
Component protection was developed as a protective mechanism in order to:
Prevent any factory-fitted parts delivered with a vehicle from functioning fully if they have been installed into other vehicles (e.g. after theft),
Prevent full function of components outside of the vehicle,
Allow for legitimate installation or exchange of parts and control units by a professional in the case of service.
Where What appears:
Instrument cluster display SAFE CP
Component theft protection: the infotainment
Infotainment system display system is not fully available at present. Switch
on the ignition.

Volkswagen repair information

Possible solution
Go to a qualified workshop.
Switch on the ignition.
If this does not deactivate component protection, seek
professional assistance.