Common Macintosh Problems - Ricoh Aficio SP 5100N User Manual

Condition Possible cause
A PostScript Print job may
error page not be
prints. PostScript.
The optional The printer
tray 2 (tray 3 or driver has not
tray 4) is not been
selected in the configured to
driver. recognize the
optional tray 2
(tray 3 or tray
4).
When print a The resolution
document in setting in the
Macintosh with printer driver
Acrobat Reader may not be
6.0 or higher, matched with
colors print that in Acrobat
incorrectly. Reader.

Common Macintosh problems

Condition
The printer does not Change the Print Method option to Print
print a document from as Image when you print from Acrobat
Acrobat Reader. Reader.
The document has Update your Mac OS to OS 10.3.3 or
printed, but the print job higher.
has not disappeared
from the spooler in Mac
OS 10.3.2.
The printer does not Change the Data type option in the
print a document from Adobe Illustrator print menu to Binary.
Illustrator on IPP
Or, you can use Appletalk printing.
printing.
Suggested solutions
Make sure that the print job is a
PostScript job. Check to see
whether the software
application expected a setup or
PostScript header file to be sent
to the printer.
Open the PostScript driver
properties, select the Device
Settings tab, and set the Tray2
(Tray3 or Tray4) option of the
Installable Options section to
Installed.
Make sure that the resolution
setting in your printer driver
matches that in Acrobat
Reader.
Suggested solutions
9.14
<Troubleshooting>