Troubleshooting - D-Link DNS-313 Quick Installation Manual

Troubleshooting

1. I've lost my D-Link CD, what can I do?
The CD contains software drivers and manual which can be obtained from D-Link (See
Technical Support below).
2. What hard drives are compatible with DNS-313?
Most SATA hard drives are compatible with DNS-313.
Please visit your local D-Link support site listed below for the updated list of compatible
hard drives.
3. How can I access my DNS-313 on the network?
• You can access the device by clicking on the drive letter you have mapped to the device.
For example, if you mapped drive to 'G drive', open up windows explorer (not Internet
Explorer) and into the address bar type 'G:'
• You may also access it like a regular Windows share on a network, by typing its IP
address into Windows Explorer as <IP address\ (e.g. \\192.168.0.32\ by default), or
using FTP, in which case the address is ftp://<IP address/
4. How do I reset my DNS-313?
Locate the reset button on the back of the DNS-313. Press and hold the button (with
example a paperclip) until the power LED on the front panel starts flashing. Allow a
minute for the device to reset.
Note: Resetting the DNS-313 to factory default will erase the current configuration
settings. To re-configure your settings, log into the DNS-313 Web configuration or
alternatively re-install the device using the DCC software supplied on the CD-Rom.
5. The device has a USB Port. Can I plug an external hard drive into this port?
The DNS-313 does not support external additional drives via the USB port. You can
plug a USB cable into this port for connection into a computer in the event you would
like to operate the device as a directly attached drive to your computer independent of
the network.
6. How do I access the FTP server from the Internet?
• If the DNS-313 connects to the Internet though a NAT gateway or router, you may need
to configure port forwarding. Forward the FTP port (by default TCP 21) to the IP
address of your DNS-313.
• To access your FTP account from the Internet, use the public IP (or domain name) of
your gateway or router, example ftp://mydomain.com
Technical Support
Thank you for choosing D-Link products. For further information, support, product drivers and
manuals, please visit the D-Link website at www.dlink.eu.
www.dlink.co.uk
: 08456 12 0003
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