NewLine TRUTOUCH X9 User Manual

NewLine TRUTOUCH X9 User Manual

Collaboration touch screen, trutouch x series
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User Manual
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Summary of Contents for NewLine TRUTOUCH X9

  • Page 1 User Manual -V1.0-...
  • Page 2: Table Of Contents

    Camera Temperature Control Reset Button B . Installation Guide Safety Precautions Installation Precautions Installation Installing the Internal PC (Optional) Installing Newline Assistant C . Getting Started Power On Power Off Calibration D . Operating the Touch Screen Start Screen Home...
  • Page 3 Input/Output Setting Logo and Wallpaper Setting Bluelight Filter Newline Extension About Windows Connection Whiteborad Whiteboard Mode Whiteboard Functions Page Operations Object Detection Add Shortcut Add Shortcuts to Home Page Add Quick Start Windows Programs in Smart System Gadget File Management...
  • Page 4 Welcome to the world of TRUTOUCH. Thank you for choosing the TRUTOUCH X series Collaboration Touch Screen. Please use this document to get the most out of your screen. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 5: About This Document

    About This Document This document describes multiple functions, instructions, and notes about the product. Symbols are used in this document to indicate operations that need particular attention. The symbols are defined as follows: Provides additional information to supplement operation in the main NOTE text.
  • Page 6: Safety Instruction

    The voltage/current of the rear power output port is 5 V/2 A (maximum). Purchase the power code/AC adapter according to customer needs. The port can be used for Newline Android box X10D. Please do not connect any products with different power requirement. Otherwise, it may cause damage to products or fire.
  • Page 7 WARNING Do not put items on the top of the product. Do not put items, such as a container for liquid (a vase, flowerpot, cosmetics ● or liquid medicine) on the top of the product. If any water or liquid is spilled on the product, a short circuit may occur and ●...
  • Page 8 CAUTION Do not install the product on a carpet or cloth. ● Do not use a cloth such as table cloth to cover the product. ● Use the battery correctly. Galvanic corrosion, electric leakage, and even fire may be caused by improper ●...
  • Page 9: Overview

    Overview Introduction The Collaboration Touch Screen adopts the advanced touch technology and All in One design, and integrates video, audio, touch, writing, and multi-media presentation functions. This product does not require additional products such as camera, speakers or microphone. Dedicated smart system is customized as a meeting assistant. It can meet requirements of various meeting modes, implementing convenient comments on local documents, viewing multi-media files, conducting multi-party remote video and audio meetings, managing local files, and improving the meeting experience and work efficiency.
  • Page 10: Parts

    Parts Front View ◆ Note The top and bottom cameras cannot be used at the same time. ● The indicators of the top and bottom cameras are turning white when in use and off when ● not in use. Rear View ◆...
  • Page 11 Front Ports Camera Indicator (Bottom) Front Buttons Speakers Power Switch Microphone Array Top Camera Power Supply Plug Rear Ports Camera Indicator(Top) Internal PC Port (OPS) Remote control receiver Bottom Camera...
  • Page 12: Ports

    The voltage/current of the rear power output port is 5V/2A (maximum). Purchase the power code/AC adapter according to customer needs. The port can be used for Newline Android box X10D. Please do not connect any products with different power requirement. Otherwise it may...
  • Page 13 USB2.0 Embedded X9/X8 Tip: You are advised to connect X10D to HDMI rear 2.
  • Page 14: Remote Control

    Front Buttons ◆ Buttons Operations Functions Indicator Status Description Steady on red: shut down ● Short press Power on/off modes Steady on white: working state ● Decrease the Short press sound volume Decrease the Long press for more sound volume than 1 second continuously Increase the sound...
  • Page 15 Buttons Functions Buttons Functions Toggle Display Backlight Power On/Off Mode (including Standard and ECO modes) Switch Source to Internal PC Switch Source to DisplayPort Mute/Unmute Audio Open the External Source Mute/Unmute Microphone Menu (Short Press) Screen Lock (Long Press for More than 2 Second) Confirm/OK Up/Down/Left/Right POWER...
  • Page 16: Camera

    Camera You can fine-tune the angles of the cameras using the cameras adjustment handle on the back of the screen. X9/X8 Angle adjustment: Top camera: The initial position is 6° facing down and can be adjust up to 9° more downwards.
  • Page 17: Temperature Control Reset Button

    Temperature Control Reset Button In certain special installation or operation environments, the ventilation condition of the screen is poor and the heat dissipation efficiency is low. As a result, the internal temperature can rise. When the internal temperature sensor detects that the temperature has reached the threshold, the system will go to shut down mode to avoid any permanent damages to the components caused by high temperature.
  • Page 18: Installation Guide

    Installation Guide Safety Precautions Installation Environment ◆ Keep Temperature Below 120 F ( ≤50 ) Keep Away From Do Not Use Combustible Vapors Outdoors (gas leaks, etc.) Installation Direction ◆ Hang the Unit Horizontally No Vertical Installation Do Not Lay Flat...
  • Page 19: Installation Precautions

    Installation Height ◆ Recommended installation height from the floor to the bottom of the screen: 700 mm/27.6 in (X9), 730 mm/28.7 in (X8), 860 mm/33.9 in (X6) X9: 700 mm/27.6 in X8: 730 mm/28.7 in X6: 860 mm/33.9 in Installation Precautions Weight Loading ◆...
  • Page 20 Ventilation ◆ Ensure adequate ventilation and/or air conditioning environment. We recommend keeping certain distances from the side of the product to the wall or panels. Proper space for ventilation is shown in following figure. Left ≥ 100 mm (3.94 in) Right ≥...
  • Page 21: Installation

    Installation The dimensions of the four bracket mounting holes on the back panel are VESA MIS-Fcompliant (X9 or X8: 800 x 400 mm/31.50 x 15.75 in; X6: 600 x 400 mm/23.62 x 15.75 in). Use metric M8 screws with length of 10 mm to 15 mm (0.40 to 0.59 in) to secure the touch screen with the mounting system.
  • Page 22: Installing The Internal Pc (Optional)

    Installing the Internal PC (Optional) CAUTION The internal PC does not support hot plugging. Therefore, you must insert or remove it when the screen is powered is off. Otherwise, the screen or internal PC may be damaged. You will need to purchase the internal PC separately. Perform the following steps to install the internal PC.
  • Page 23: Installing Newline Assistant

    Installing Newline Assistant Introduction ◆ Newline Assistant is the tool used as a bridge between smart system and Internal PC (OPS). It helps to add windows software to smart system as well as to protect USB data/camera when switching between sources.
  • Page 24: Getting Started

    Getting Started Power On Step 1: Plug the power supply into the power outlet fully and plug the power connector into the side of the product. Ensure the power is in the range of 100 V to 240 V with frequency at 50 Hz/60 Hz ± 5%. The power current must be grounded. Note The power outlet should be installed near the equipment and shall be easily accessible.
  • Page 25: Power Off

    Power Off Step 1: Power off the screen in the following situations: If there is no whiteboard data or screenshot(s), press the power button on the ● front panel or the power button on the remote control to power off the screen.Go to Step 3.
  • Page 26: Calibration

    Step 3: In the Warning dialog box, click Cancel. You can save files if desired. After files are saved, return to Step 2. Click Confirm, and the power indicator will turn to red. Step 4: If you are not going to use the product for an extended period of time, we recommend you to switch the power switch to “Off”.
  • Page 27 Step 4: Select in the Tablet PC Settings window. Step 5: Select Touch input from the option and start calibration.
  • Page 28 Step 6: Use finger or pencil to click and hold the center of the flickering cross . Do not release it until moves to the next positioning point. Complete the calibration process as instructed. To provide calibration samples, tap the crosshair each time that it appears on the screem.
  • Page 29: Operating The Touch Screen

    Operating the Touch Screen Start Screen When the product is turned on, the product will show the start screen page. As shown in the following figure. Home Touch the screen to start a meeting, and the product will go to the Home page. As shown in the following figure.
  • Page 30 Shortcut for Settings       Click the icon on the Home page to enter the logo & Wallpaper Setting page to set the logo and wallpaper. The logo and wallpaper can be obtained locally or from a device connected via the USB port, as shown in the following figure. Shortcut for World Clock     ...
  • Page 31 Shortcut for Calendar Click this icon to enter the Calendar page and set schedules and synchronize with Google calendar, as shown in the following figure. Side Toolbar The Annotation Mode/Discussion Mode/Home/Return/Windows icons are displayed by default in the toolbar at two sides of the screen. The bottom side toolbar can be customized as your choice (The default icon is Windows).
  • Page 32 The functions of the side toolbar are as follows: Icon Functions Enter annotation mode, and click again to stop annotation and save screenshot. Enter discussion mode. Go to Home page. Return to the last menu/Exit. Enter the internal PC source. Manage currently running applications.
  • Page 33 Main Toolbars Icon Functions Switch to the internal PC source. Enter Connection to switch to the connected product, including cabled signal sources and wireless applications. Cabled signal sources include HDMI Front, HDMI Rear (1 to 3), and DisplayPort. ● Wireless applications include Montage and Trucast. ●...
  • Page 34: System Settings

    System Settings Enter the system setting page using one of the following methods: on the Home page. Click ● Press on the remote control. ● In the Quick Setting Menu, click the icon. ● Network Settings ◆ Enter the Network submenu to set a LAN, enable Wi-Fi, view network information, and enable the Wake up via LAN function.
  • Page 35: Language And Input Method Settings

    Language and Input Method Settings ◆ Enter the Language & Input Method submenu to set language and input method. The default input method of the system is FloatNSplit Table Keyboard Plus, and Hardware keyboard must be enabled. If you want to switch to another language, switch the keyboard input method via Keyboard &...
  • Page 36 FloatNSplit Table Keyboard Plus description: Drag this icon and change the size of the keyboard. ● : Drag this icon to move the keyboard. ● : Click this icon to switch the keyboard unfold mode. ● Setting a Language       Click Language at the right side.
  • Page 37   Adding an Input Method     Click Current keyboard at the right side. In the Change keyboard page, click CHOOSE KEYBOARDS, unfold Keyboard & input methods, and click the button at the right side according to reference to add an input method (multiple choices can be selected). Setting an Input Method      ...
  • Page 38: Storage

    Storage ◆ Enter the Storage submenu to view space distribution of the internal storage. Applications ◆ Enter the Apps submenu to view downloaded applications by type, running applications, and all applications.
  • Page 39: Date And Time Settings

    Date and Time Settings ◆ Enter the Date & Time Setting submenu to set the date and time. Before setting the date and time, users should click Select time zone to select local time zone. Setting a Date You can automatically obtain the system date or customize a date. To automatically obtain a date, select Automatic date &...
  • Page 40 Setting Time You can automatically obtain the system time or customize time. To automatically obtain time, select Automatic date & time. ● To customize time and time format, set them in Set time and Use 24-hour format. ●...
  • Page 41: Power On/Off Setting

    Power ON/OFF Setting ◆ Enter the Power ON/OFF Setting submenu to set automatic power on/off time and the time or the system to enter the shut down mode. To set the automatic power on time, select Auto power on, and set the power on time ●...
  • Page 42 To set the energy saving time, click Energy saving. In the dialog box that is displayed, ● set a duration after which the screen enters the lock mode if the screen is left un- operated. After the screen is locked, if the user does not operate the screen within 120s, the screen enters the shut down mode.
  • Page 43: Tool Bar Setting

    Tool Bar Setting ◆ Enter the Tool Bar submenu to set whether to display the side tool bar and icons. Left: Click to turn on/off the left tool bar. ● Right: Click to turn on/off the right tool bar. ● Customized icon: Click the icon under Customized icon to display the last shortcut ●...
  • Page 44: Input/Output Setting

    Enter the Logo & Wallpaper Setting submenu to set background, lock page, or Home page log. On this page, click View to select a picture and automatically upload it to replace current picture. Click Default. The logo and wallpaper are reset to Newline pictures.
  • Page 45: Bluelight Filter

    Newline Extension ◆ Enter the Newline Extension submenu to set external devices (Trucast, X10D, and Trucam) to be displayed in the Cable Connection column of Connection and the wireless application Montage to be displayed in the Wireless Connection column.
  • Page 46: About

    About ◆ Enter the About submenu to view firmware or system version information, system upgrade, and factory setting. Windows On the Home page, click Windows to enter the Internal PC source page, as shown in the following figure. If the screen is not equipped with an internal PC, "No Signal" is displayed.
  • Page 47: Connection

    Montage should be installed manually to the internal PC first. If the Montage software is not added to the Newline assistant, the system prompts users to install Montage and add it into the Newline assistant. For details on the addition method, see section “Add Shortcuts to Home Page".
  • Page 48: Whiteborad

    The first time you turn the screen on, only the cable connections appear in Connection. Wireless connection can be added in the Newline Extension setting. In this case, the name and icon of the HDMI on the left cabled channel change as the Trucast application is enabled or an external product is connected.
  • Page 49: Whiteboard Functions

    Icon Name Icon Function Click the icon to switch between annotation mode and the discussion Mode Switch mode. (See more detail in whiteboard mode section) Click to use the pen function, and the icon turns into blue. Click and hold the icon for two seconds to set the size or color.
  • Page 50 Create a new page ● In discussion mode, click to create a new page. Up to 20 pages can be created. See the following figure. Page settings ● Click and hold for two seconds to set the color and the pattern of the new page, as show in the figure below.
  • Page 51 : Discussion mode ● The background is in mono color, as shown in the following figure. You can write content on the page as required. Pen Type On the Whiteboard, two types of pens are supported: Pen and highlighter. : used to write. ●...
  • Page 52 Eraser Two methods are available to erase written errors or content as follows: Fist/hand back erasing: corresponding erase shape is a round with diameter 100pt. ● Spot erasing: Click to clear wrong or unnecessary content. Click and hold the icon ●...
  • Page 53 Pictures saved through screenshots can be viewed and obtained using the following methods: After a meeting is complete, screenshots are saved on the Save meeting Discussion ● page, as shown in the following figure. Click on the home page and choose Internal storage > Pictures > Screenshots ●...
  • Page 54: Page Operations

    Clear All On the Whiteboard page, click to show the pop-up windows to make users to choose if they want to clear contents on current page, as shown in the following figure. Page Operations    ◆ You can preview, select, and delete a created writing page. Page Preview Click at the lower right corner in the discussion mode.
  • Page 55: Object Detection

    Note Only 8 pages are displayed at once, and you can slide right or left by one finger to see more. Page Selection and Deletion On the Navigation page, you can select or delete writing pages according to requirements, as shown in the following figure Click to select all pages.
  • Page 56 Note If the diameter or size of the input object is larger than 2mm or smaller than 6.5mm, there is a risk of identification failure. You are advised to keep the object vertically to write. Operation method: The system automatically remembers the settings of fine pen and thick pen.
  • Page 57: Add Shortcut

    Step 2: Click the icons on top to switch the list between Windows programs, external signal sources, and pre-installed gadgets. Click to view the Windows programs that the Newline Assistant uploads to ● the Smart system. For details,see "Add Quick Start Windows Programs in Smart System".
  • Page 58: Add Quick Start Windows Programs In Smart System

    Add Quick Start Windows Programs in Smart System ◆ Step 1: In Windows, run the Newline Assistant program and drag the software icons or folder shortcut icons that you want to add from desktop or menu to the Newline Assistant window. The applications added or deleted through the Windows system will be automatically updated to the smart system until the upload progress reaches 100%.
  • Page 59 Windows programs added by Newline Assistant in Step 1. Note By default, the Newline Assistant application is added on the tab. Step 4: Tap the icon and add the shortcut at the Home page. Tap again and remove it.
  • Page 60: Gadget

    Gadget On the Home page, click Gadget. On the page that is displayed, all applications can be viewed. The following figure shows applications that the system is delivered with. Icon Functions Click this icon to enter the Calendar application, set schedule, and update to Google Calendar.
  • Page 61: File Management

    File Management The product supports connection to USB flash memory. Enter the File Viewer application, you can preview all files in the internal storage and storage devices connected via USB ports and select, copy, paste, delete and search for files. File Viewer Page ◆...
  • Page 62: File Filtering

    File Filtering ◆ You can click the menu at the left side to display files by types, for example, document, picture, music, video, archive and downloaded. You can also click to filter files by picture, music and video. The system supports two view modes: list and thumbnail. You can click ●...
  • Page 63: File Search

    File Search ◆ Enter the File Viewer application, and click . In the dialog box that is displayed, enter keywords in the search box according to requirements. The system will display a list of files that match the keywords. File Operation ◆...
  • Page 64: End Meeting

    End Meeting Manually End Meeting ◆ On the Home page, click . The Save meeting discussion page will be displayed. The meeting will end and timer will stop. File Name The Save meeting discussion page displays pages, annotation page screenshots, and remote control screenshots in the discussion mode in this meeting, as shown in the following figure.
  • Page 65 Back to meeting: The meeting will be continued; files are not cleared and timer ● continued. End meeting: The Warning dialog box will be displayed. ● − Click Confirm. All writing pages and screenshots will be deleted, and go back to start screen page.
  • Page 66: Automatically End Meeting

    Automatically End Meeting ◆ If the screen is left un-operated for a specified duration, it will be locked to guarantee your privacy. Choose Settings > Power ON/OFF Setting to set the duration. For details on the setting method, see “Power ON/OFF Setting”. After the screen is locked, if it is operated again within 120 seconds, the screen is unlocked.
  • Page 67: Quick Setting Menu

    Quick Setting Menu Using two fingers to swipe up from the bottom of the screen, the quick setting menu will show up, as shown in the following figure. Icon Functions Drag the slider to adjust the brightness. Drag the slider to adjust the sound volume. Click the icon to mute/unmute.
  • Page 68: Serial Port Control

    Serial Port Control Connect RS-232 port to the PC or controlling product. Enable RS-232 serial port connection and complete the following configuration. Port: COM1 (Set according to PC or controlling product’s port number) Baud rate 19200 Odd/even check None Data bits Stop bit The following tables list controlling codes, querying codes and return codes.
  • Page 69 Function Controlling codes Return codes 7F 08 99 A2 B3 C4 02 FF 7F 09 99 A2 B3 C4 02 FF 01 56 01 56 CF 01 CF 7F 08 99 A2 B3 C4 02 FF 7F 09 99 A2 B3 C4 02 FF 01 13 Page up 01 13 CF 01 CF...
  • Page 70 Function Controlling codes Return codes 7F 08 99 A2 B3 C4 02 FF 08 XX CF NOTE: 7F 09 99 A2 B3 C4 02 FF 08 XX Switch cameras ● XX = 01 indicates that the top 01 CF camera is enabled. ●...
  • Page 71: Power Supply

    Function Querying codes Return codes 7F 09 99 A2 B3 C4 02 FF 01 37 XX CF 7F 08 99 A2 B3 C4 02 FF NOTE: Power supply 01 37 CF XX indicates the power on/off state. ● XX = 01: power on state ●...
  • Page 72 Function Querying codes Return codes 7F 09 99 A2 B3 C4 02 FF 01 44 XX CF NOTE: 7F 08 99 A2 B3 C4 02 FF Camera position ● XX = 01 indicates that the top camera is 01 44 CF enabled.
  • Page 73: Faqs & Troubleshooting

    FAQs & Troubleshooting Symptom Troubleshooting Methods The microphone and speaker cannot Choose Control Panel > Sound. In the Playback tab page, disable Speaker. be used simultaneously. Check whether the power supply is connected. Check whether the power supply plug is properly connected.
  • Page 74 Symptom Troubleshooting Methods Disable the automatic power-on/off function. For details, see section "Power ON/OFF Setting". The system is automatically powered Check whether the screen entered shut down on/off when no operation is performed. mode due to no operation for an extended period of time.
  • Page 75 Symptom Troubleshooting Methods The conference records cannot be saved on the USB flash memory, and Format the USB flash memory to the FAT32 the system prompts "The target storage format. product has no write permissions." Check whether the internal PC is properly inserted in the slot.
  • Page 76: Specifications

    Specifications Model Display Backlight 1897.00 mm x 1650.24 mm x 928.26 1428.48 mm x Display Area 1068.00 mm 803.52 mm Active Screen 85.60 inch 75 inch 65 inch Size Display Ratio 16:9 Resolution 3840 x 2160 Pixel 10 bit, 1.07 billion 8 bit, 1.07 billion 8 bit, 1.07 billion Display Colors...
  • Page 77 Model Camera Position Top x 1 & Bottom x 1 (Only one can use in the same time) Sensor 2 M Pixels Lens 86° Video 1920 x 1080@30 fps (Max.) Resolution Frame Rate 30 fps/ 60 fps Electrical Power Maximum ≤ 450 W Maximum ≤...
  • Page 78 Model Mounting Wall-mounted/ Floor Stand (optional) Outline 2039 mm x 1316 mm 1792 mm x 1170 mm 1569 mm x 1054 Dimension x 109 mm x 102 mm mm x 87 mm Packing 2150 mm x 1400 mm 1918 mm x 1295 mm 1720 mm x 1170 Dimension x 310 mm...
  • Page 79: More Information

    More Information For more information Please visit our website (www.newline-interactive.com) for detailed instruction manual. Contact Us for Support Please email us at support@newline-interactive.com. Our company is devoted to product innovation and technology enhancement. Therefore, we may change product spec and...

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