Troubleshooting Tips - RCA 56028090 User Manual

RD2212 EN 2/21/05 2:12 PM
More Information
EN

Troubleshooting Tips

The player does not turn on when
the PLAY button is pressed?
• Batteries may be inserted incorrectly.
• Batteries may be empty.
Skipping tracks or bad sound
quality?
• Repeat, random or program function
may be activated.
• There may be strong magnetic fields
(e.g. too close to TV) near the unit.
• Low Battery level. Replace with new
ones.
Cannot perform playback?
• LOCK function may be activated.
• There may be no mp3 tracks in the
card or internal memory.
Cannot play tracks on the player?
• Track encoded bit rate may not be
between 32 to 192 kbps for mp3 or
between 64kbps to 128kbps for
Windows Media Audio.
USB display does not appear when
connected to computer?
• Check connection between your unit
and the computer. ( Refer to the "USB
Driver Installation; MusicMatch
Jukebox TM Software" instruction
manual)
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• Check if the USB drivers are properly
installed ( Refer to the "USB Driver
Installation; MusicMatch Jukebox TM
Software" instruction manual)
The player does not respond to key
operations?
• Turn the player off by removing the
batteries. Reinsert the batteries
properly and turn the player on
again to resume normal operations.
Note:
For better result, we
recommend a constant encoded bit
rate from 32 to 320kbps for mp3
and 48kbps to 128kbps for Windows
Media Audio.
Nevertheless, your unit may play
tracks encoded in variable bit rate
(VBR).
More Information
Cannot playback tracks on the
player.
• Make sure audio tracks are encoded
in the mp3 or Windows Media
might report less memory than is
formats at supported bitrates.
available for storing music files. If
Bitrates support by the player:
this happens, format the device to
mp3 – 32 to 320 kbps
recover all the memory.
wma – 48 to 160 kbps
• WMA files may be DRM protected
and you don't have the proper rights (
license) to play the files.
• Check the website and/or application
help system of the music download subjected to electrostatic
disturbance. To resume normal
service provider from where the
operation, it may be necessary to
content was purchased from for
cycle the power off and back on or to
license acquisition details. For more
remove and reinstall the batteries.
information on how license
acquisition works, go to www
.microsoft.com/windowsmedia/drm.
!
What does the PlaysForSure logo
mean?
Backup all the valuable files before
• PlaysForSure is a new logo program
doing so.
from Microsoft®. Consumers can
match the PlaysForSure logo on a
large selection of devices and online
•
music stores. If you see the logo,
you'll know your digital media will
play for sure. For more information
on the Microsoft PlaysForSure
program, visit
www.PlaysForSure.com.
EN
Note:
Under some rare
circumstances, your unit
Note:
This unit may temporarily
cease to function if
Warning:
Formatting the device will
erase all stored contents.
For more information on RCA
PlaysForSure devices, visit
www.rca.com (TODO... need the
correct web link here to the rca site.)
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