Whirlpool WBM35LW Service Manual page 35

ALLEGED FAULT
External Exudation
Noise.
Difficulty to open the
Doors.
Difficulty to close the
Doors.
Food on the Vegetable
Tray sweating.
Unpleasant smell or taste
on the food.
Ice being formed in the
Freezer.
Alarm activated/ Led's are
blinking
INTERNATIONAL CONSUMER SERVICE
MULTIBRAS S/A. ELETRODOMÉSTICOS
MSEX0025_rev01
CHECK
Relative humidity is high.
If the minimum embedding distances
were observed.
If there is heat source (stove,
heaters) near the product or direct
sunshine on it.
Gasket bad sealing.
If the product is unleveled.
Fan Motor noise.
Noise when Compressor is turned
on/off.
Noises during the defrosting.
If the Vacuum Valve is blocked.
If the product is unleveled.
If utensils and internal portions are
properly positioned.
If Vegetable Tray Humidity Controller
closed.
If the refrigerator is clean inside.
If still hot, unpacked, or uncovered
food was stored.
Smell of brand-new product.
Humidity infiltration through the door. Check for any object blocking
Some frost formation above ice trays
is normal
If is 2 Hz Alarm
If is 4 Hz Alarm
SOLUTION
Advise the consumer that the
external exudation is normal in
these situations.
Advise the consumer to observe
the minimum embedding
distances (3 cm on the sides).
Advise the consumer to detach
or remove such heat sources.
Replace it.
Level it and advise the
consumer.
Advise the consumer that this is
normal.
Advise the consumer that this is
normal.
Check capillary absorber
assembly
Advise the consumer that this is
normal.
Unblock it and advise the
consumer.
Level it and advise the
consumer.
Position them properly and
advise the consumer.
Adjust the Humidity Controller to
a more open position.
Advise the consumer to clean it
with warm water and neutral
soap.
Advise the consumer.
Advise the consumer to clean
with warm water and neutral
soap.
the door closing. If gasket is
defective, replace it.
Advise the consumer about it
Proceed according to item
3.2.7.1 of this manual
Proceed according to item
3.2.7.2 of this manual
34