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General Troubleshooting
• Mass filter heater failed (burned out or shorted to ground)*
• Mass filter temperature sensor failed*
• Source power cable is not connected to the sideboard*
• MSD electronics are not working correctly
GC/MSD interface will not heat up
• Incorrect setpoint(s)
• Setpoint entered in wrong heated zone
• GC/MSD interface has not had enough time to reach temperature setpoint
• GC is off
• GC experienced a fault and needs to be reset*
• GC/MSD interface heater/sensor cable is not connected*
• GC/MSD heater failed (burned out)*
• GC/MSD sensor failed*
• GC electronics are not working correctly*
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* These will cause an error message.
* These will cause a GC error message. GC error messages are described in
the documentation supplied with your GC.
5975 Series MSD Troubleshooting and Maintenance Manual