Acer ALTOS 1100E Series User Manual
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Acer ALTOS 1100E Series User Manual

Acer ALTOS 1100E Series User Manual

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Altos 1100E Series
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  • Page 1 Altos 1100E Series User’s Guide...
  • Page 2 Further, Acer reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revisions or changes. Acer reserves the right to make changes to the products described in this manual at any time and without notice.
  • Page 3 (e) sublicense or otherwise make the software available to third parties. The software is the property of Acer or Acer’s supplier and you do not have and shall not gain any proprietary interest in the software (including any modifications or copies made by or for you) or any related intellectual property rights.

  • Page 4: Important Safety Instructions

    10. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the Altos 1100E Series User’s Guide...
  • Page 5 extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed 15 amperes. 11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock.
  • Page 6 Keep it away from children and dispose of any used battery promptly. CD-ROM Safety Warning INVISIBLE RADIATION WHEN OPEN. Altos 1100E Series User’s Guide Do not recharge, disassemble or DANGER AVOID EXPOSURE TO BEAM.
  • Page 7 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 8: Table Of Contents

    1.10.2 BPL5 LVD SCSI Backplane Board...1-27 Chapter 2 System Board 2.1 Features...2-1 2.2 Major Components ...2-3 2.3 System Board Layout ...2-4 2.4 Jumpers and Connectors ...2-5 2.4.1 Jumper and Connector Locations...2-5 2.4.2 Jumper Settings ...2-6 viii Altos 1100E Series User’s Guide...
  • Page 9 2.4.3 Connector Functions ...2-7 2.5 Front Panel Connectors...2-9 2.6 Installing Components...2-10 2.6.1 ESD Precautions ...2-11 2.6.2 Pre-installation Instructions...2-11 2.6.3 Post-installation Instructions ...2-12 2.7 Installing and Removing a Heatsink...2-13 2.8 Installing a Pentium III Processor...2-15 2.9 Removing a Pentium III Processor ...2-17 2.10 Installing the Termination Board...2-18 2.11 Memory Upgrade ...2-19 2.11.1 Memory Configurations...2-19...
  • Page 10 3.2.18 Onboard USB ...3-7 3.3 Product Information...3-8 3.3.1 Product Name...3-8 3.3.2 System S/N ...3-8 3.3.3 Main Board ID ...3-9 3.3.4 Main Board S/N...3-9 3.3.5 System BIOS Version ...3-9 3.3.6 System BIOS ID ...3-9 3.3.7 BIOS Release Date ...3-9 Altos 1100E Series User’s Guide...
  • Page 11 3.4 Disk Drives ...3-10 3.4.1 Floppy Drives ...3-12 3.4.2 IDE Drives ...3-12 3.5 Power Management ...3-16 3.5.1 Power Management Mode...3-16 3.5.2 Power Switch < 4 sec..3-17 3.5.3 Wakeup Event ...3-17 3.6 Startup Configuration ...3-18 3.6.1 Fast POST Mode ...3-18 3.6.2 Silent Boot ...3-19 3.6.3 Num Lock After Boot ...3-19 3.6.4 Memory Test ...3-19...
  • Page 12 4.3 Configuring Multiple SCSI Controllers ...4-21 4.4 SCSI Troubleshooting Checklist ...4-22 4.5 BIOS Startup Messages ...4-23 4.5.1 Device connected, but not ready...4-24 4.5.2 Start unit request failed ...4-25 4.5.3 Disk Drive Configuration Problems ...4-25 Index Altos 1100E Series User’s Guide...
  • Page 13 List of Figures 2-1 System Board Layout ...2-4 2-2 System Board Jumper and Connector Locations...2-5 2-3 Front Panel Connectors...2-9 2-4 Installing a Pentium III Processor...2-16 2-5 Unlocking the Module Latches ...2-17 2-6 Installing the Termination Board...2-18 2-7 Installing a DIMM ...2-20 2-8 Removing a DIMM...2-21 2-9 Installing a PCI Card ...2-22 2-10 Installing an AGP Card...2-23...
  • Page 14 2-1 System Board Jumper Settings...2-6 2-2 Connector Functions ...2-7 2-3 Memory Configurations ...2-19 2-4 System Error Messages ...2-27 3-1 Parallel Port Operation Mode Settings ...3-27 3-2 Drive Control Settings...3-40 4-1 Default Settings for SCSI Controller and all Devices...4-2 Altos 1100E Series User’s Guide...

  • Page 15: About This Manual

    About This Manual This user’s guide aims to give you the information you need to operate the system properly and tells you how to install internal components. Manual Structure This user’s guide consists of four chapters and an index. Chapter 1 System Housing This chapter describes the features of the system housing and tells you how to install the basic system components such as disk drives, a system board, or...
  • Page 16 Conventions The following conventions are used in this manual: Altos 1100E Series User’s Guide Represents the actual keys that you have to press on the keyboard. NOTE Gives bits and pieces of additional information related to the current topic. WARNING...

  • Page 17: Chapter 1 System Housing

    If you receive a complete system, the basic components are already installed. Stand-alone System The Altos 1100E housing is a stand-alone system housing. Rotate the feet outward to stabilize the housing. System Housing Chapter 1 – System Housing...

  • Page 18: Features

    Features 1.2.1 Front Panel Panel Door Keylock Altos 1100E Series User’s Guide...

  • Page 19: Rear Panel

    1.2.2 Rear Panel Mouse Port Keyboard Port USB Ports Parallel Port Com1 Com 2 RJ-45 Power Socket Hot-Swap Redundant Power Supply External Housing AGP Video Connector External SCSI Connector Expansion Slots Chapter 1 – System Housing...

  • Page 20: Internal Structure

    Internal Structure Internal Housing Fan Expansion Card Altos 1100E Series User’s Guide Hot-swap Redundant Power Supply Slots Backplane Board Hot-Swap Cage (SCSI) 5.25-inch Drive Bay 3.5-inch Drive Bay Power Switch System Status LED Hard Disk Drive LED RDM LED Reset Switch...

  • Page 21: Opening The Housing Panels

    Opening the Housing Panels 1.4.1 Front Panel Key lock To open the front panel, use the key to unlock and then pull the panel as shown in the illustration above. Chapter 1 – System Housing...

  • Page 22: Left Panel

    Remove the two front thumbscrews. Keep them in a safe place for later use. Pull the panel handle out and use it to remove the left panel from the housing. screws Altos 1100E Series User’s Guide section important Left panel...

  • Page 23: Installing Drives

    Installing Drives Turn off the power switch and unplug the power cord before installing or removing drives. See section 2.6 for important ESD precautions and pre- and post-installation instructions. 1.5.1 3.5-inch Drive To install 3.5-inch drives: Open the front panel of the housing. See section 1.4 for more information on opening the housing panel.
  • Page 24 Insert the drive into the drive bay and secure it with two screws. Connect the diskette drive cables and close the housing panels. Altos 1100E Series User’s Guide...

  • Page 25: Inch Drives

    1.5.2 5.25-inch Drives You may install a CD-ROM, digital audio tape (DAT), hard disk, diskette drive or any other 5.25-inch device into the drive bay. To install 5.25-inch devices: Open the front panel. See section 1.4 for more information on opening the housing panel.
  • Page 26 Insert the drive into the drive bay and secure it with two screws. Connect the signal and power cables to the drive and close the housing panels. 1-10 Altos 1100E Series User’s Guide...

  • Page 27: Installing Hot-Swap Cages

    Installing Hot-Swap Cages You can install either one BPL3 hot-swap cage or one BPL5 hot-swap cage into the system housing. The system housing comes with one BPL5 hot-swap cage. BPL3 and BPL5 Hot-Swap Cage Comparison Table Dimension occupied Cooling fans Power LED, HDD Access LED, HDD Fail LED HDD Support...
  • Page 28 Open the front panel and remove the left panel of the housing. See section 1.4 for more information on opening the housing panels. Attach the drive guides on the sides of the hot-swap cage with two screws on each side. The drive guides come with the hot-swap cage. 1-12 Altos 1100E Series User’s Guide...
  • Page 29 Insert the hot-swap cage into the housing and secure the hot-swap cage with two screws as shown below. Chapter 1 – System Housing 1-13...
  • Page 30 For the location of the SCSI connector, please refer to Chapter 2, System Board. Power connector SCSI Terminator 1-14 Altos 1100E Series User’s Guide System board connector cable CN3: Connect to system board’s HDD Fault LED...
  • Page 31 Installing and Removing a BPL3 Hard Disk Drive Tray To remove and install a BPL3 Hard Disk Drive Tray: Use your finger to release the drive tray and then pull it out. Place a hard disk on the tray. Secure it with four screws as shown below. Chapter 1 –...
  • Page 32 Insert the tray into the hot-swap cage with the lever still extended. Make sure that the drive is properly inserted before closing the lever. 1-16 Altos 1100E Series User’s Guide...
  • Page 33 Installing a BPL5 Hot-Swap Cage To install the hot-swap cage into the housing: Open the front panel and remove the left panel of the housing. See section 1.4 for more information on opening the housing panels. Insert the hot-swap cage into the housing and secure the hot-swap cage with two screws as shown below.
  • Page 34 For the location of the SCSI connector, please refer to Chapter 2, System Board. SCSI Terminator 1-18 Altos 1100E Series User’s Guide Power Connector Power Connectors System Board Connector...
  • Page 35 Installing and Removing a BPL5 Hard Disk Drive Tray To remove and install a BPL5 Hard Disk Drive Tray: Use your finger to release the drive tray and then pull it out. Chapter 1 – System Housing 1-19...
  • Page 36 Place a hard disk on the tray. Secure it with four screws. Insert the tray into the hot-swap cage with the lever still extended. Make sure that the drive is properly inserted before closing the lever. 1-20 Altos 1100E Series User’s Guide...

  • Page 37: Installing And Removing A Hot-Swappable Redundant Power Supply Module

    Installing and Removing a Hot-swappable Redundant Power Supply Module The power subsystem consists of two hot-swappable power supply module bays that allows the installation of two 337-watts power supply modules in a hot- swappable redundant configuration. A redundant power configuration enables a fully-configured system to continue running even if one power supply fails.
  • Page 38 1-22 Altos 1100E Series User’s Guide...

  • Page 39: Replacing The External Redundant System Fan

    Replacing the External Redundant System Fan An external redundant fan is pre-installed at the factory. This allows the system to operate properly if the internal housing fan fails. To replace the external redundant fan: Open the front panel and remove the left panel of the housing. See section 1.4 for more information on opening the housing panels.

  • Page 40: Installing An Expansion Board

    Remove an expansion slot bracket cover. expansion board. Align an expansion board with the open slot and insert the golden fingers into the expansion bus connector. Secure the board with the screw. 1-24 Altos 1100E Series User’s Guide Save the screw to secure the...

  • Page 41: Scsi Backplane Board

    1.10 SCSI Backplane Board You can install either one BPL3 hot-swap cage or one BPL5 hot-swap cage into the system housing. The system housing comes with one BPL5 hot-swap cage. See section 1.6 for information about installing BPL3 and BPL5 hot-swap cages and drive trays.

  • Page 42: Jumpers And Connectors

    Jumpers and Connectors Jumper Setting Short Open 1-26 Altos 1100E Series User’s Guide BPL3 Backplane Board Function C Buffer ID Terminator Power Source Both from Backplane and Host Only from Host...

  • Page 43: Bpl5 Lvd Scsi Backplane Board

    Connector 1.10.2 BPL5 LVD SCSI Backplane Board The LVD SCSI hot-swap cage includes a hot plug SCA LVD backplane, LED board, and the hard drive cage itself. It supports five 1-inch SCA SCSI hard drives in one channel with active terminator built-in. The SCA connector design allows for the addition and removal of SCSI drives without shutting down the system.

  • Page 44: Features

    Refer to the following section for the location of the SCSI connector ID switches. If you set the IDs on the backplane board, be sure to remove all jumper connectors on the SCSI drive before installing it in the system. 1-28 Altos 1100E Series User’s Guide...
  • Page 45 Jumpers and Connectors Jumper Setting Short Open Connector BPL5 Backplane Board Function Terminator Power Source Both from Backplane and Host Only from Host Reserved Optional daughterboard Description SCSI 68-pin P connector - Out Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Front power LED connector Chapter 1 –...
  • Page 46 SCSI hard drive and use the switches on the backplane board (S1-S5) to set the hard drive’s ID. 1-30 Altos 1100E Series User’s Guide Description SCSI 68-pin P connector - In Optional daughterboard (Reserved)
  • Page 47 Chapter 2 System Board Features The Altos 1100E system board is a dual-processor system board built on an ATX baseboard using up to two Intel Pentium III processors. It is integrated with the Intel 440BX system controller, which consists of the PCI/AGP controller and the PCI/ISA IDE accelerator (PIIX4).
  • Page 48 RDM diagnostic program from a remote RDM station to fix detected problems or to reboot the system. ASM Pro provides online manageability, while RDM provides offline manageability. Refer to the ASM Pro User's Guide and the RDM User's Guide for more information. Altos 1100E Series User’s Guide Advanced Server...

  • Page 49: Major Components

    Major Components The system board has the following major components: Supports dual Intel Pentium III processors Four DIMM sockets that accept 128 and 256 MB DIMMs with a maximum of 1024 MB system memory Two ISA, four PCI, and one AGP bus slots (one PCI and ISA shared slot) 512-KB Flash ROM for system BIOS 512-KB pipelined-burst second-level cache built-in Pentium III processor System clock/calendar with battery backup...

  • Page 50: System Board Layout

    RJ-45 CPU slots 9 Intel 82558B chipset PCI slots ISA slots 12 AGP slot I/O Advanced Programmable Interrupt Controller Altos 1100E Series User’s Guide IOAPIC* Super I/O controller Reserved System BIOS CMOS Battery RDM daughterboard Intel 82371EB (PIIX4) EIDE connector 1 (primary)

  • Page 51: Jumpers And Connectors

    Jumpers and Connectors This section describes the jumper and connector locations and settings. 2.4.1 Jumper and Connector Locations Figure 2-2 shows the jumper and connector locations on the system board. Figure 2-2 System Board Jumper and Connector Locations Jumpers are prefixed “JP”. Connectors are prefixed “CN”.

  • Page 52: Jumper Settings

    Table 2-1 lists the system board jumpers with their corresponding settings and functions. Table 2-1 System Board Jumper Settings Jumper BIOS Logo Select Password Security Sound Output * Default Altos 1100E Series User’s Guide Setting 1-2/4-5 Reserved 2-3/5-6* Reserved 1-2* Reserved Reserved...

  • Page 53: Connector Functions

    2.4.3 Connector Functions Table 2-2 lists the different connectors on the system board and their respective functions. Table 2-2 Connector Functions Connector SPP control connector Power core connector PS/2 mouse (above) / keyboard (below) connectors Power core connector (Auxiliary) USB connectors CPU2 Fan Connector CN10 CPU2 Temperature connector...
  • Page 54 Reserved CN33 RDM connector CN34 External Speaker connector CN35 Reserved CN36 Power switch CN37 Chassis Intrusion switch connector CN38 RDM LED connector CN39 External HDD LED connector CN40 External HDD LED connector CN42 Reserved Altos 1100E Series User’s Guide Function...

  • Page 55: Front Panel Connectors

    Front Panel Connectors The following figure shows the pin orientation of the front-panel connectors. Figure 2-3 Front Panel Connectors Chapter 2 – System Board...

  • Page 56: Installing Components

    When you power off the system, the RDM module still receives direct current so that it can check the system's status. Be sure to unplug the power cord before you install or remove the RDM module. 2-10 Altos 1100E Series User’s Guide system connecting...

  • Page 57: Esd Precautions

    2.6.1 ESD Precautions Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, and other components. Always observe the following precautions before you install a system component. Do not remove a component from its protective packaging until you are ready to install it.

  • Page 58: Post-Installation Instructions

    Make sure you have set all the required jumpers. See section 2.4 for the correct jumper settings. Replace any expansion boards or peripherals that you removed earlier. Replace the system cover. Connect the necessary cables and turn on the system. 2-12 Altos 1100E Series User’s Guide...

  • Page 59: Installing And Removing A Heatsink

    Installing and Removing a Heatsink Your system comes with a fully assembled Pentium III processor connected to a heatsink. In the event that you need to install a new processor, you may need to install a heatsink as well. To install a heatsink onto a Pentium III processor: Insert the bracket through the holes in the processor, and then insert the ends of the bracket into the heatsink as shown below Chapter 2 –...
  • Page 60 To remove the heatsink: Disconnect the ends of the bracket as shown below, and separate the bracket, processor, and heatsink. 2-14 Altos 1100E Series User’s Guide...

  • Page 61: Installing A Pentium Iii Processor

    Installing a Pentium III Processor Follow these steps to install a Pentium III processor into the socket on the CPU board. The system settings are configured at the factory for the correct CPU frequency/ Memory DIMM combination. If you upgrade the CPU frequency to 300, 350, 400, or 450 MHz, the memory controller requires PC-100 DRAM DIMMs.

  • Page 62: Installing A Pentium Iii Processor

    Press the latches on the sides to lock the processor module into place. Connect the fan and temperature connectors (see Figure 2-2 and Table 2-2): CPU1 fan connector – CN20 CPU1 temperature connector – CN16 CPU2 fan connector – CN9 CPU2 temperature connector – CN10 2-16 Altos 1100E Series User’s Guide...

  • Page 63: Removing A Pentium Iii Processor

    Removing a Pentium III Processor Follow these steps to remove the Pentium III processor module from the slot. Remove the fan and temperature connectors (see Figure 2-2 and Table 2-2): CPU1 fan connector – CN20 CPU1 temperature connector – CN16 CPU2 fan connector –...

  • Page 64: Installing The Termination Board

    Carefully insert the golden fingers of the termination board into the slot until the board fits completely. Figure 2-6 Installing the Termination Board The termination board is pre-installed at the factory for uniprocessor configurations. 2-18 Altos 1100E Series User’s Guide...

  • Page 65: Memory Upgrade

    2.11 Memory Upgrade The four 168-pin sockets onboard support Registered PC100 ECC SDRAM-type DIMMs. You may install 128 or 256-MB DIMMs for a maximum of 1024 MB system memory. Each of the sockets represents one independent bank. This allows you to install DIMMs with different capacities to form a configuration.

  • Page 66: Installing A Dimm

    The DIMM socket is slotted to ensure proper installation. If you slip in a DIMM but it does not completely fit, you may have inserted it the wrong way. Reverse the orientation of the DIMM. Figure 2-7 Installing a DIMM 2-20 Altos 1100E Series User’s Guide...

  • Page 67: Removing A Dimm

    2.11.3 Removing a DIMM To remove a DIMM, press the holding clips on both sides of the socket outward to release the DIMM. Place your forefingers on the top of the DIMM before you press the holding clips to gently disengage the DIMM from the socket.

  • Page 68: Installing Expansion Cards

    Insert a PCI card into the slot. Make sure that the card is properly seated. Secure the card to the housing with a screw. When you turn on the system, BIOS automatically detects and assigns resources to the PCI devices. Figure 2-9 Installing a PCI Card 2-22 Altos 1100E Series User’s Guide...

  • Page 69: Installing An Agp Card

    2.12.2 Installing an AGP Card When installing an AGP card, make sure that the IRQ required by the card is not already assigned to a PCI or ISA device to avoid resource conflicts. Follow these steps when installing an AGP card: Locate the AGP slot on the main board.

  • Page 70: Asm Pro

    ASM Pro is a server management tool based on industry standards. It is designed to help server supervisors and management information system (MIS) personnel to detect errors or potential trouble spots in their network servers through a single management station.

  • Page 71: Remote Diagnostic Management

    Remote Diagnostic Manager (RDM) is a server management tool that uses modems and telephone lines to control a host of servers from a remote station. In the event of failure, RDM monitors and analyzes the server condition, updates the BIOS settings if necessary, reboots the server, and quickly returns it to normal operation.

  • Page 72: Error Messages

    A system error message indicates a problem with the computer itself. A message of this type normally appears during the power-on self-test, before the operating system prompt appears. Table 2-4 lists possible system error messages. 2-26 Altos 1100E Series User’s Guide...

  • Page 73: System Error Messages

    Table 2-4 System Error Messages Message CMOS Battery Error CMOS Checksum Error CPU BIOS Update Code Mismatch Diskette Drive Controller Error or Not Installed Diskette Drive Error Diskette Drive A Type Mismatch Diskette Drive B Type Mismatch Equipment Configuration Error Hard Disk Controller Error Hard Disk 0 Error Hard Disk 1 Error...
  • Page 74 Ctrl-Alt-Esc for Setup Real Time Clock Error Press Esc to turn off NMI, any key to reboot 2-28 Altos 1100E Series User’s Guide Action Check DIMMs on the system board. Contact your dealer. Check the memory size based on the system specifications. Check the internal cable connections.

  • Page 75: Correcting Error Conditions

    2.15.3 Correcting Error Conditions As a general rule, if an error message says "Press F1 to continue," it is caused by a configuration problem, which can be easily corrected. An equipment malfunction is more likely to cause a fatal error, i.e., an error that causes complete system failure.
  • Page 76 2-30 Altos 1100E Series User’s Guide...

  • Page 77: Chapter 3 Bios Utility

    Chapter 3 BIOS Utility Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM.
  • Page 78 Remote Diagnostic Configuration = Move highlight bar, The parameters on the screens show default values. These values may not be the same as those in your system. Altos 1100E Series User’s Guide BIOS Utility System Information Product Information Disk Drives...

  • Page 79: System Information

    System Information The following screen appears if you select System Information from the main menu. Processor ... Pentium III Processor Speed ... xxx MHz Bus Frequency ... xxx MHz Internal Cache ... xx KB, Enabled External Cache ... xxx KB, Enabled Floppy Drive A ...

  • Page 80: Processor

    3.2.1 Processor The Processor parameter specifies the type of processor currently installed in your system. The system is designed to support the Intel Pentium III processor. Altos 1100E Series User’s Guide System Information Back to Main Menu Page 2/2 These...

  • Page 81: Processor Speed

    3.2.2 Processor Speed The Processor Speed parameter specifies the speed of the CPU currently installed in your system. The system supports up to two Intel Pentium III processors. 3.2.3 Bus Frequency The Bus Frequency parameter specifies the system external clock. The bus frequency should always be set to 100 MHz.

  • Page 82: Ide Primary Channel Master

    BIOS during the POST. memory, the system automatically adjusts this parameter to display the new memory size. Memory Type This parameter indicates the type of memory installed in the system. Altos 1100E Series User’s Guide The memory size is If you install additional...

  • Page 83: Serial Port 1

    3.2.13 Serial Port 1 This parameter indicates the serial port 1 address and IRQ setting. 3.2.14 Serial Port 2 This parameter indicates the serial port 2 address and IRQ setting. 3.2.15 Parallel Port This parameter indicates the parallel port address and IRQ setting. 3.2.16 Pointing Device The BIOS utility automatically detects if there is a mouse connected to the system.

  • Page 84: Product Information

    BIOS Release Date ...xx/xx/xx = Back to Main Menu 3.3.1 Product Name This parameter specifies the official name of the system. 3.3.2 System S/N This parameter specifies the system’s serial number. Altos 1100E Series User’s Guide Product Information Page 1/1...

  • Page 85: Main Board Id

    3.3.3 Main Board ID This parameter specifies the system board’s identification number. 3.3.4 Main Board S/N This parameter specifies the system board’s serial number. 3.3.5 System BIOS Version This parameter specifies the version of the BIOS utility. 3.3.6 System BIOS ID This parameter specifies the identification number of the BIOS utility.

  • Page 86: Disk Drives

    The triangle mark that precedes an item within a menu indicates that there is a detailed menu for that particular item. Select the item to display the menu. 3-10 Altos 1100E Series User’s Guide Disk Drives = Change Setting, F1 = Help Page 1/1...
  • Page 87 From the Disk Drives screen, select the IDE Primary Channel Master, IDE Primary Channel Slave, the IDE Secondary Channel Master, or IDE Secondary Channel Slave items to display their respective menus. Selecting the IDE Primary Channel Master item displays the following menu. IDE Primary Channel Master Type ...[Auto] Cylinder ...[...

  • Page 88: Floppy Drives

    IDE device set as master. Select the IDE Primary Channel Slave item (or the IDE Secondary Channel Slave) if you want to configure an IDE device set as slave. 3-12 Altos 1100E Series User’s Guide key to view the options, then select the appropriate...
  • Page 89 To configure an IDE device designated as master: Select the IDE Primary Channel Master (or the IDE Secondary Channel Master) option to display its menu. Highlight the parameter Type, then press types with their respective values for cylinder, head, sector, and size. You may do any of the following: Select the type that corresponds to your IDE hard disk drive.
  • Page 90 Address (LBA) mode translation. However, enhanced IDE feature works only under DOS, Windows 3.x, and Windows 95/98 environments. Other operating systems require this parameter to be set to Disabled. 3-14 Altos 1100E Series User’s Guide If supported, it allows for faster data recovery and to display the IDE drive...
  • Page 91 Hard Disk 32-bit Access Enabling this parameter improves system performance by allowing the use of the 32-bit hard disk access. This enhanced IDE feature works only under DOS, Windows 3.x, Windows 95/98, and Novell NetWare. If your software or hard disk does not support this function, set this parameter to Disabled.

  • Page 92: Power Management

    3 to 5 seconds (depending on the hard disk) for the disk to return to normal speed. Set this parameter to Off if your hard disk does not support this function. 3-16 Altos 1100E Series User’s Guide Power Management = Change Setting, F1 = Help...

  • Page 93: Power Switch < 4 Sec

    System Sleep Timer This parameter sets the system to the lowest power-saving mode. It automatically enters into the sleep or the suspend mode after a specified period of inactivity. Any keyboard or mouse action, or any modem activity detected (if the Modem Ring option is enabled - see section 3.5.3) resumes system operation.

  • Page 94: Startup Configuration

    = Move Highlight Bar, 3.6.1 Fast POST Mode This parameter allows the system to boot faster by skipping some POST routines. The default setting is Auto. 3-18 Altos 1100E Series User’s Guide Startup Configuration = Change Setting, F1 = Help Page 1/1...

  • Page 95: Silent Boot

    3.6.2 Silent Boot This parameter enables or disables the Silent Boot function. When set to Enabled, BIOS is in graphical mode and displays only an identification logo during POST and while booting, after which the screen displays the operating system prompt (such as DOS) or logo (such as Windows 95).

  • Page 96: System Boot Drive

    If a CD is present, the system boots from the CD-ROM; otherwise, it boots from the drive specified in the System Boot Drive parameter. Disabled, the system boots from the drive specified in the System Boot Drive parameter. The default setting is Enabled. 3-20 Altos 1100E Series User’s Guide When set to...

  • Page 97: Advanced Configuration

    Advanced Configuration The Advanced Configuration option allows you to configure advanced system functions. To avoid damaging the system, do not change Configuration unless you are a qualified technician. The following screen shows the Advanced Configuration parameters. Onboard Devices Configuration PnP/PCI System Configuration Memory/Cache Configuration System Event Configuration = Move Highlight Bar,...
  • Page 98 Base Address ... [378h] IRQ ... [7] Operation Mode ... [ Bi-directional ] ECP DMA Channel ... [-] = Move Highlight Bar, PgDn/PgUp = Move Screen 3-22 Altos 1100E Series User’s Guide Page 1/2 = Change Setting, F1 = Help...

  • Page 99: Serial Port 1

    The following screen shows page 2 of the Onboard Devices Configuration menu: Onboard Devices Configuration Onboard Floppy Disk Controller ... [Enabled] Onboard IDE Primary Channel ... [Enabled] Onboard IDE Secondary Channel ... [Disabled] Onboard PS/2 Mouse (IRQ 12) ... [Enabled] Onboard USB ...

  • Page 100: Serial Port 2

    IRQ items are configurable only if this parameter is enabled. The default setting is Enabled. Base Address This function lets you set a logical base address for serial port 2. The options are: 3F8h 2F8h 3E8h 2E8h The default setting is 2F8h. 3-24 Altos 1100E Series User’s Guide...
  • Page 101 This function lets you assign an interrupt for serial port 2. The options are IRQ . The default setting is 3. If you assign 3F8h to serial port 1, you may only assign 2F8h or 2E8h to serial port 2. If you assign 2F8h to serial port 1, you may only assign 3F8h or 3E8h to serial port 2.
  • Page 102 Check the parallel port address on the add- on card and change the address to one that does not conflict. 3-26 Altos 1100E Series User’s Guide port onboard, system...

  • Page 103: Parallel Port Operation Mode Settings

    Operation Mode This item allows you to set the operation mode of the parallel port. Table 3-1 lists the different operation modes. The default setting is Bi-directional. Table 3-1 Parallel Port Operation Mode Settings Setting Standard Parallel Port (SPP) Standard and Bidirectional Enhanced Parallel Port (EPP) Extended Capabilities Port (ECP)
  • Page 104 It was designed for hybrid devices based on analog semiconductor technologies and with limited digital capabilities. Enabling this feature will reserve IRQ9 for SMBUS use. The default setting is Disabled . 3-28 Altos 1100E Series User’s Guide...

  • Page 105: Pnp/Pci System Configuration

    3.7.2 PnP/PCI System Configuration The PnP/PCI System Configuration allows you to specify the settings for your PCI devices. Selecting this option displays the following screens: PnP/PCI System Configuration PCI IRQ Setting ... [ PCI Slot 1 ... [--] PCI Slot 2 ... [--] PCI Slot 3 ...
  • Page 106 This item allows you to manually assign the interrupt for the onboard LAN when the PCI IRQ Setting parameter is set to Manual. This parameter is grayed and not user-configurable when the PCI IRQ Setting is set to Auto. 3-30 Altos 1100E Series User’s Guide to select options.
  • Page 107 PCI Device Latency Timer This parameter allows you to set the length of time for a PCI device to use the PCI bus. A PCI master can burst indefinitely as long as the target can source/sink the data, and no other agent requests for the bus. If another PCI device requests for the use of the PCI bus, a PCI bus arbitration takes place, and the tenure of the device currently using the PCI bus cannot go over the PCI latency time set in BIOS.
  • Page 108 Set this parameter to Yes to avoid IRQ conflict when installing non-PnP or PnP ISA cards. This clears all resource assignments and allows BIOS to reassign resources to all installed PnP devices the next time the system boots. After clearing the resource data, the parameter resets to No. 3-32 Altos 1100E Series User’s Guide...
  • Page 109 3.7.3 Memory/Cache Configuration The Memory/Cache Configuration allows you to specify the appropriate settings for your system memory. Selecting the option displays the following screen: Memory/Cache Configuration Internal Cache (CPU Cache) ... [Enabled ] Cache Scheme ... [Write Back] System BIOS Cacheable ... [Enabled ] Video BIOS Cacheable ...
  • Page 110 In cases when this parameter is enabled before installing Windows NT in a single- processor system, you may upgrade to a multiprocessor system without reinstalling Windows NT. The default setting is Enabled. 3-34 Altos 1100E Series User’s Guide...

  • Page 111: Cpu Speed Configuration

    3.7.4 CPU Speed Configuration The CPU Speed Configuration allows you to specify the appropriate settings for your system memory. Selecting the option displays the following screen: CPU Speed Configuration Bus Frequency ... 100 MHz Multiple ... [ 4 ] Processor Speed ... 400 MHz = Move Highlight Bar, Bus Frequency The bus frequency refers to the speed by which data is transfer between internal...

  • Page 112: System Event Configuration

    This parameter allows you to enable or disable the event logging function of your system. The default setting is Enabled. Clear Event Log Clears the event log whenever the event log area is full. The default setting is Disabled. 3-36 Altos 1100E Series User’s Guide Page 1/2 = Change Setting, F1 = Help...
  • Page 113 View Event Logs Opens the system event log file for viewing. Event Control This parameter monitors the following events and logs them into the event log file if there is a change in status. Temp/Vol/Fan Enable or disable the monitoring of the system’s temperature, volume, and CPU fan.
  • Page 114 A typical fatal degree threshold setting is 75 C. System Temperature Monitors the temperature of the system. System Voltage Monitors the system’s voltage. 3-38 Altos 1100E Series User’s Guide Page 2/2 [Disabled] = Change Setting, F1 = Help...

  • Page 115: System Security Setup

    System Security Setup The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears when you select System Security from the main menu: Disk Drive Control Floppy Drive ... [ Hard Disk Drive ...

  • Page 116: Disk Drive Control

    Hard Disk Drive Normal Write Protect All Sectors Write Protect Boot Sector Disabled 3-40 Altos 1100E Series User’s Guide Description Floppy drive functions normally Disables the write function on all sectors Disables the write function only on the boot sector...

  • Page 117: Setup Password

    3.8.2 Setup Password The Setup Password prevents unauthorized access to the BIOS utility. Setting a Password Make sure that JP7 is set to 2-3 (bypass password). You cannot enter the BIOS utility if a Setup password does not exist and JP7 is set to 1-2 (password check enabled).
  • Page 118 System Security screen and return to the main menu. Press to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data. Select Yes to save the changes. 3-42 Altos 1100E Series User’s Guide...

  • Page 119: Power-On Password

    Bypassing the Setup Password If you forget your setup password, you can bypass the password security feature by hardware. Follow these steps to bypass the password: Turn off and unplug the system. Open the system housing and set JP7 to 2-3 to bypass the password function. Turn on the system and enter the BIOS utility.

  • Page 120: Date And Time

    Valid values for weekday, month, day, and year are: Weekday Sun, Mon, Tue, Wed, Thu, Fri, Sat Month Year 3-44 Altos 1100E Series User’s Guide Date and Time = Change Setting, F1 = Help Page 1/1 to set the date...

  • Page 121: Time

    3.9.2 Time Highlight the items on the Time parameter and press following the hour-minute-second format. Valid values for hour, minute, and second are: Hour Minute Second to set the time Chapter 3 - BIOS Utility 3-45...

  • Page 122: Remote Diagnostic Configuration

    Detect Tone ... [Enabled] Remote Console Phone No..[----] Dial Out Retry Times ... [ 2 ] Modem Initial Command..[----] = Move Highlight Bar, 3-46 Altos 1100E Series User’s Guide Page 1/2 = Change Setting, F1 = Help...
  • Page 123 The following is the second of two Remote Diagnostic Configuration screens in the BIOS utility. It shows the remote diagnostic parameters with their default settings: Remote Diagnostic Configuration Page 2/2 RDM Daughter Board Version ... R01-A6 RDM Work Mode ... [Reboot] Waiting Mode Password ...

  • Page 124: Load Setup Default Settings

    The following dialog box appears when you select Load Setup Default Settings from the main menu. Do you want to load default settings? [Yes] [No] Select Yes to load the default settings. Select No to ignore the message and return to the BIOS utility. 3-48 Altos 1100E Series User’s Guide...

  • Page 125: Abort Settings Change

    3.12 Abort Settings Change Use this option to disregard your changes to the BIOS and reload your previous settings. The following dialog box appears when you select Abort Settings Change from the main menu. Do you want to abort settings change? [Yes] Select Yes to disregard your changes and reload your previous settings.
  • Page 126 3-50 Altos 1100E Series User’s Guide...

  • Page 127: Chapter 4 Scsiselect Configuration Utility

    Some settings apply globally to the SCSI controller and all SCSI devices on the bus; other settings apply individually to each device on the bus. The Altos 1100E Series system is equipped with a dual SCSI channel controller that enhances your system's performance and flexibility.

  • Page 128: Default Settings For Scsi Controller And All Devices

    Maximum Sync Transfer Rate Enable Disconnection Send Start Unit Command Initiate Wide Negotiation Settings are valid only if host adapter BIOS is enabled. Do not change this setting from the default. Altos 1100E Series User’s Guide Default Value Enabled Automatic A/0 (zero) Enabled...

  • Page 129: When To Use The Scsiselect Utility

    4.1.2 When to Use the SCSISelect Utility Use the SCSISelect utility if you need to Change any of the default values listed in the settings table Check and/or change SCSI device settings that may conflict with those of other devices (e.g., SCSI ID) Perform low-level formatting on new SCSI disk devices 4.1.3 Running the SCSISelect Utility...

  • Page 130: Scsiselect Utility Options

    Press Esc at any time to return to the previous menu. You can press F5 to toggle the display between color and monochrome modes. (This feature may not work on all monitors.) Altos 1100E Series User’s Guide SCSISelect (TM) AHA-3950U2B at Bus:Device 01:06h Options...

  • Page 131: Configure/View Host Adapter Setting Menu

    4.2.1 Configure/View Host Adapter Settings Menu The Configure/View Host Adapter Settings menu lists three settings under SCSI Bus Interface Definitions and three additional options, as shown below: Host Adapter SCSI ID: changes the host controller SCSI ID from its default value of 7 SCSI Parity Checking: enables or disables host controller SCSI parity checking Host Adapter SCSI Termination: configures host controller SCSI termination...

  • Page 132: Configure/View Host Adapter Settings Screen (2 Of 2)

    IDs for use with the AHA-3950U2B. The default setting is SCSI ID 7. (We recommend that you not change this setting.) Some operating system software will not run unless the SCSI controller ID is set at ID 7. Altos 1100E Series User’s Guide SCSISelect (TM) AHA-3950U2B at Bus:Device 00:00h <F6>...

  • Page 133: Host Adapter Scsi Id Selection Screen For Aha-3950U2B

    Adaptec AHA-3950U2B Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID... 7 SCSI Parity Checking ... Enabled Host Adapter SCSI Termination... Automatic Additional Options Boot Device Options ... Press <Enter> SCSI Device Configuration ... Press <Enter> Advanced Configuration Options ... Press <Enter> Arrow keys to move cursor, <Enter>...

  • Page 134: Scsi Parity Checking Selection

    SCSI devices do support SCSI parity.) Use the cursor ( ) and Enter keys to make selections. Press Esc at any time to return to the previous menu. Altos 1100E Series User’s Guide SCSISelect (TM) AHA-3950U2B at Bus:Device 01:06h Enabled Disabled <F6>...

  • Page 135: Host Adapter Scsi Termination Selection For Aha-3950U2B

    Host Adapter SCSI Termination This option allows you to configure host controller SCSI termination. following figure shows the choices available if you have an AHA-3950U2B. Adaptec AHA-3950U2B Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID... 7 SCSI Parity Checking ... Enabled Host Adapter SCSI Termination...

  • Page 136: Boot Device Options Screen

    Boot Lun Number ... 0 Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( Figure 4-7 Boot Device Options Screen Altos 1100E Series User’s Guide We recommend that you not change this setting. AHA-3950U2B at Bus:Device 00:00h Boot Device Configuration <F6>...

  • Page 137: Scsi Device Configuration Screen For Aha-3950U2B

    SCSI Device Configuration This option allows you to configure certain parameters of each SCSI device on the SCSI bus. A screen similar to the figure below appears. The screen shows a column of information for each SCSI ID, even if some SCSI IDs are not assigned to a device.
  • Page 138 SCSI peripheral negotiates for synchronous data transfers. Some older SCSI-1 devices do not support synchronous negotiation. This may cause your computer to operate erratically or hang if Initiate Sync Negotiation is enabled. Set Initiate Sync Negotiation to no for these devices. Altos 1100E Series User’s Guide...

  • Page 139: Maximum Sync Transfer Rate

    Maximum Sync Transfer Rate This option determines the maximum synchronous data transfer rate that the SCSI controller can support. The SCSI controller supports rates up to the UltraWide SCSI maximum of 80.0 MBytes/sec. The default value is 80.0. In most cases, you can use the maximum value of 80.0. If the SCSI controller is set not to negotiate for synchronous data transfer (i.e., Initiate Sync Negotiation is set to no), then the value selected here is the maximum rate that the SCSI controller accepts from the device during negotiation.
  • Page 140 (16-bit) SCSI bus. When set to yes, each device can connect on the bus. When set to no (disabled), communication can only occur on the lower 8-bits of the 16-bit SCSI bus. The default setting is yes. Altos 1100E Series User’s Guide...

  • Page 141: Send Start Unit Command

    Send Start Unit Command This option, which is supported by some SCSI devices, determines whether the Start Unit Command (SCSI command 1B) is sent to the SCSI device (most devices do not require this). Enabling this option reduces the load on your computer's power supply by allowing the SCSI controller to power-up SCSI devices one-at-a- time when you boot your computer.

  • Page 142: Advanced Configuration Options Screen

    Figure 4-9 Advanced Configuration Options Screen Use the cursor keys ( up menu with a selection of options. Use the cursor keys ( and press Enter to make your selection. Altos 1100E Series User’s Guide SCSISelect (TM) AHA-3950U2B at Bus:Device 01:06h Advanced Configuration Options <F6>...

  • Page 143: Host Adapter Bios

    Host Adapter BIOS This option enables or disables the SCSI controller BIOS. Default is Enabled. The SCSI controller BIOS must be enabled if you want the computer to boot from a SCSI hard disk drive connected to the SCSI controller. Several SCSISelect options cannot be used unless the SCSI controller BIOS is enabled.
  • Page 144 When this option is enabled, a bootable CD-ROM device may be used to directly load an operating system. The default setting is Enabled. BIOS Support for Int13 Extensions This option allows access to attached SCSI devices through BIOS Int13 functions. The default setting is Enabled. Altos 1100E Series User’s Guide...

  • Page 145: Scsi Disk Utilities

    4.2.2 SCSI Disk Utilities When you select SCSI Disk Utilities from the Options menu the SCSISelect utility scans the SCSI bus and lists all SCSI devices installed on the SCSI bus. You will see a screen similar to the figure below. You can easily determine from this screen which SCSI ID is assigned to each device on the SCSI bus.

  • Page 146: Format Disk

    You can press Esc at any time to abort the Verify Disk Media utility. Altos 1100E Series User’s Guide...

  • Page 147: Configuring Multiple Scsi Controllers

    Configuring Multiple SCSI Controllers The AHA-3950U2B SCSI controller is used as an example in the following discussion. To use multiple PCI SCSI controllers, do the following: Install the boot SCSI controller in the lowest PCI Device number. The Device number is determined by the slot number on the PCI bus. To find out the Device number of the AHA-3950U2B SCSI controller(s), run the SCSISelect utility (by pressing the key combination Ctrl + A when it is displayed onscreen at bootup).

  • Page 148: Scsi Troubleshooting Checklist

    Setup program. Is each SCSI device, including the SCSI controller, set to a unique SCSI ID? Is SCSI termination set correctly? If your problem is still not resolved, continue with the next section. Altos 1100E Series User’s Guide...

  • Page 149: Bios Startup Messages

    BIOS Startup Messages After you have configured your SCSI controller, the SCSI controller BIOS displays a message when you boot your computer. Normally, this message lists the SCSI ID, manufacturer, model number and other information for each SCSI device that the BIOS detects.

  • Page 150: Device Connected, But Not Ready

    Exit the SCSISelect utility and request data from the drive again. If the message still appears, follow the drive manufacturer's instructions to make sure the drive is set to spin-up when the power is switched ON. Altos 1100E Series User’s Guide...

  • Page 151: Start Unit Request Failed

    4.5.2 Start unit request failed The BIOS was unable to send a Start Unit Command to the device. Run the SCSISelect utility and disable Send Start Unit Command for the device. Time-out failure during SCSI Inquiry command! Time-out failure during SCSI Test Unit Ready command! Time-out failure during Start Unit command! An unexpected time-out occurred.
  • Page 152 Be sure that the SCSI drive to be used as drive D is set to SCSI ID 0. Check the drive manual for information on setting the SCSI ID for that device. You can also use the SCSISelect utility to determine the SCSI addresses of peripherals on the SCSI bus. Altos 1100E Series User’s Guide...
  • Page 153 Be sure that SCSI parity checking is consistently enabled or disabled on all devices on the SCSI bus. Verify that the SCSI controller and the SCSI devices are properly configured and installed. Be sure to cycle the power OFF and ON after changing any values on a SCSI controller, in a Setup program, or on a SCSI device.
  • Page 154 If the SCSI controller LED remains on when the computer hangs, the host adapter may be interfering with your computer's operation. It may be installed in a motherboard slot that does not support First-Party DMA (i.e., Bus Master) data transfers. See your computer documentation. Altos 1100E Series User’s Guide...
  • Page 155 Index Abort settings change, 3-49 Advanced configuration, 3-21 CPU speed, 3-35 Memory/cache, 3-33 Onboard devices, 3-22 PnP/PCI system, 3-29 System event, 3-36 Advanced configuration options, 4- ASM pro, 2-24 BIOS release date, 3-9 BIOS startup messages, 4-23 Device connected, but not ready, 4- Disk drive configuration problems, 4-25 Start unit request failed, 4-25...
  • Page 156 Using a standard drive as C and a SCSI drive as D, 4-26 Disk drive control, 3-40 Disk drives, 3-10 Floppy drives, 3-12 IDE drives, 3-12 Altos 1100E Series User’s Guide Entering setup, 3-1 Error messages, 2-26 Correcting, 2-29 Software, 2-26 System, 2-26...
  • Page 157 IDE secondary channel master, 3-6 IDE secondary channel slave, 3-6 Initialize SCSI before IDE, 3-19 Installing 32 bit PCI cards, 2-22 Installing a DIMM, 2-20 Installing a Pentium III processor, 2- Installing an AGP card, 2-23 Installing an expansion board, 1-24 Installing and removing a heatsink, 2-13 Installing expansion cards, 2-22...
  • Page 158 Reconfiguring the system, 2-21 Remote diagnostic configuration, 3- Remote diagnostic management, 2-25 RDM module, installing, 2-25 Removing a DIMM, 2-21 Altos 1100E Series User’s Guide Removing a Pentium III processor, 2- Replacing the external redundant system fan, 1-23 Running the SCSISelect utility, 4-3...
  • Page 159 Serial port 2, 3-7, 3-24 Setup password, 3-41, 3-42, 3-43 Silent boot, 3-19 Software error messages, 2-26 Stand-alone system, 1-1 Start unit request failed, 4-25 Startup configuration, 3-18 Boot from IDE CD-ROM, 3-20 Fast POST mode, 3-18 Initialize SCSI before IDE, 3-19 Memory test, 3-19 Num lock after boot, 3-19 Silent boot, 3-19...
  • Page 160 Using a SCSI drive as C and another SCSI drive as D, 4-27 Using a standard drive as C and a SCSI drive as D, 4-26 Verify disk media, 4-20 Wakeup event, 3-17 When to use the SCSISelect utility, 4- Altos 1100E Series User’s Guide...
  • Page 161 Index 7...

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