Chapter 4. Related Service Information; Recovery Overview For The Windows 10 Operating System; Resetting Your Computer; Using Advanced Startup Options - Lenovo ThinkPad E585 Hardware Maintenance Manual

Chapter 4. Related service information

This chapter presents following information:
• "Recovery overview for the Windows 10 operating system" on page 35
• "Passwords" on page 37
• "Power management" on page 39
• "Symptom-to-FRU index" on page 40
Service Web site:
When the latest maintenance diskette and the system program service diskette become available, they will
be posted on:
http://www.lenovo.com/support

Recovery overview for the Windows 10 operating system

The Windows recovery programs enable you to reset your computer or use advanced startup options.
It is recommended that you create a recovery USB drive as early as possible. Store the recovery USB drive
as a backup or replacement for the Windows recovery programs.
For more information, see "Creating and using a recovery USB drive" on page 36.

Resetting your computer

If your computer does not perform well, you might consider resetting your computer. In the resetting
process, you can choose to keep your files or remove them, and then reinstall the Windows operating
system.
To reset your computer, do the following:
Note: The graphical user interface (GUI) items of the operating system might change without notice.
1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery.
2. In the Reset this PC section, click Get started.
3. Follow the instructions on the screen to reset your computer.

Using advanced startup options

With advanced startup options, you can change the firmware settings of the computer, change the startup
settings of the Windows operating system, start the computer from an external device, or restore the
Windows operating system from a system image.
To use advanced startup options, do the following:
Note: The GUI items of the operating system might change without notice.
1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery.
2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.
3. Select a startup option you want, and then follow the instructions on the screen.
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