Service Call Error (By Cyclic Blinking Of Alarm And Power Leds) Troubleshooting - Canon PIXMA MG5220 Service Manual

1-3. Service Call Error (by Cyclic Blinking of Alarm and Power LEDs) Troubleshooting

Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink, and the corresponding
error code with the message, "Printer error has occurred. Turn off power then back on again. If problem persists,
see the manual." is displayed on the LCD.
1) Check each point in "Check points & Solution," and perf
orm the solution if it applies.
2) When no solution in "Check points & Solution" is effective, then replace the part listed under "Parts to be
replaced" one by one from the one most likely to be faulty. The parts are listed in the order of likeliness to be
faulty.
Cycles of
blinking of
Alarm and
Power LEDs
2 times Carriage error
3 times Line feed error
Error
Error
code
[5100] (1) Smearing or scratches on the carriage slit
(2) Foreign material that obstructs the
(3) Ink tank conditions:
(4) Cable connection:
(5) Scratches or damages to the carriage slit
(6) Black debris around the carriage rail or
[6000] (1) Opening and closing of the paper output
(2) Smearing or scratches on the LF / EJ slit
(3) Foreign material in the LF drive:
(4) Cable connection
(5) LF lock arm spring:
Check points & Solution
film:
Clean the film using lint-free paper.
carriage movement:
Remove foreign material.
Re-set the ink tanks.
- CR FFC (J500, J501, J502, etc.)
Re-connect the cables.
film:
Replace the timing slit strip film.
pressure roller:
Replace the carriage unit.
tray:
Remove obstacles from around the
paper output tray so that the tray
opens and closes properly.
film:
Clean the LF / EJ slit film using lint-
free paper.
Remove foreign material.
Re-connect the cables.
If any damage or breakage of the
cable is found, replace the cable.
Attach the spring properly.
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Parts to be
replaced (when
no solution is
effective)
- Timing slit strip
film
- Carriage unit
- Logic board ass'y
- Carriage motor
- Timing slit disk
feed film
- Timing slit disk
eject film
- Timing sensor
unit
- Paper feed roller
unit
- Logic board ass'y
- Paper feed motor