Important Information Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regu- lations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Important Information FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”...
This user’s guide will cover the basics to get you started, explain the advanced features of the Cordless Handset, and show you how to tailor the RCA H5450 to your specific needs.
Impotrant Installation Information Important Installation Information Safety Precautions • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch non-insulated telephone wires or terminals, unless the telephone line is disconnected from the network. • Use caution when installing or modifying telephone lines. • T emporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems. Installation Guidelines • A void sources of noise, such as a window by a busy street, and electrical noise, such as motors, microwave ovens, and fluorescent lighting. • A void heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight. • A void areas of excessive moisture or extremely low temperature. • A void dusty locations. • A void other cordless telephones or personal computers. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR.
Connections and Setup Parts Checklist Make sure your package includes the following items: Belt Clip Charging Cradle REDIAL MENU Base Charging Charger/AC Adapter Cradle Bracket Cordless Handset Battery Pack Battery Compartment Cover...
1. Locate the back cover and battery pack packaged separately from the Handset. 2. Insert the battery pack and connect the plug on the battery pack to the jack inside the compartment. Use only the supplied RCA Nickel Metal Hydride (Ni-MH) battery.
Insert tabs here Leave 3" from here to plug Cord Channel Mounting Surface 3/16" Loop inside to prevent pinching Installing the Charging Cradle Wall Mount Choose a mounting location at least 10-1/2” clearance above the top screw hole. 1. Cut out the Charging Cradle Wall Mount Template. See page 71. 2.
Registering the Cordless Handset Registering the Cordless Handset Cordless handsets must be registered with the Base Unit before use. If the Cordless Handset was purchased with the Base Unit as a system, the Cordless Handset has already been registered. The ID will be displayed when the Cordless Handset is pow- ered on.
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Registering the Cordless Handset 11. Press the soft button. 12. The Cordless Handset will link to the Base Unit at this time. 13. When finished, the Cordless Handset display will show “Registration completed”. The new ID number is shown on the first line of the Cordless Handset display. 14.
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Registering the Cordless Handset 9. Press the soft button. 10. Press 5 or 6 on the Navigation button to scroll through the options until “Deregister HS” appears on the display. 11. Press the soft button. 12. The Cordless Handset will link to the Base Unit at this time. The Cordless Handset display will show “Deregistration completed,”...
Line Handset ID Battery Indicator Number Status RSSI Smith John 1-315-555-1234 Caller ID Soft Buttons Information Features LCD display The LCD display has a LED (Light Emitting Diode) for backlighting. The LED dims after 10 seconds of inactivity. The first line of the display can show the Caller ID, time and date, or can show the following status icons from left to right: RSSI (Receive Signal Strength Indicator) - During a call, the number of bars is proportional to the radio signal strength received...
Features Left and Right Soft Buttons The function of each Soft Button changes according to what is shown in the display above it. Press to perform the function above the Soft Button. MENU System (Adjust Settings and Registration) Use the Menu system by pressing the tings, phone settings, and to register Cordless Handsets.
Headset Jack Allows you to plug in a headset. The headset jack supports a standard 2.5 mm head- set plug. Mute Available through the soft button. During a call, allows you to temporar- ily turn off the microphone on the Cordless Handset, headset, or speakerphone so the person on the line cannot hear you.
Features Intercom Button Press to place an intercom call to an extension (Cordless Handset ID or Base Unit ID) or a Group ID. Call Forwarding Allows you to forward future incoming calls from your extension to an external phone number. Call Transferring Allows you to move a call from one extension to another.
Call Waiting Contact your local phone company to subscribe to this feature. This feature allows you to see on the display who is calling when you hear a call waiting tone. NOTE: The call waiting tone is audible only to the extension that is on the line. No other extension will hear the tone or can answer the call.
Using Your RCA 25450 Phone System Using Your RCA 25450 Phone System Your RCA 25450 Cordless Handset comes ready to use unless it was purchased sepa- rately from the Base Unit. If purchased separately, it must be registered before use.
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Using Your RCA 25450 Phone System 5. Otherwise, it will enter talk mode. The corresponding receiver, headset, or speak- erphone will be turned on. 6. If the Cordless Handset loses the connection with the Base Unit due to interfer- ence, it will try to re-establish the connection for 10 seconds and the display will show “Re-establishing connection …”...
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Using Your RCA 25450 Phone System 7. If the Cordless Handset loses the connection with the Base Unit due to interfer- ence, it will try to re-establish the connection for 10 seconds and show “Re-establishing connection …” 8. If the connection is re-established, it will enter talk mode. Otherwise, the display will show “Connection lost”...
Using Your RCA 25450 Phone System 2. Press 5 or 6 on the Navigation button to scroll through the last 10 numbers dialed. 3. Press the Talk, or Speaker button to make an auto or manual line-selection dial. The phone number shown will be sent.
Using Your RCA 25450 Phone System 2. Lift the Cordless Handset from the charging cradle and press the Talk but- ton to answer. Press the Speaker button for speakerphone operation. Press the soft button to ignore the call. NOTE: The soft button applies only to the current call.
Using Your RCA 25450 Phone System A call on hold can only be taken off hold by the extension that originally put it on hold. The system will automatically end the call if the caller hangs up or it has been put on hold for more than 30 minutes.
Advanced Functions, Systems and Settings Advanced Functions, Systems and Settings Transferring a Call to Another Extension The Call Transfer function allows the user to move a call from one extension to another. There are two types of call transfer: Announced and Unannounced. Announced Call Transfer Announced call transfer allows the user to talk to the person that will receive the transfer before actually transferring the call.
Advanced Functions, Systems and Settings 1. To make an unannounced call transfer, press the 2. Press 5 or 6 on the Navigation button to locate the “Xfer” option. 3. Press the soft button. NOTE: To cancel call transfer at any time, press the 4.
Advanced Functions, Systems and Settings 2. If it is a Base Unit assisted intercom call and system resources are busy, the dis- play will show “System busy”. Otherwise, the handset receiver or headset will be turned on. NOTE: To cancel an intercom call at any time, press the End button. Receiving an Intercom Call 1.
Advanced Functions, Systems and Settings 3. Press the soft button. The speakerphone will turn on and you will hear the dial tone. 4. Enter the telephone number and the number dialed will begin to ring.. Making an Outbound Intercom Call During an incoming or intercom call ring, the user can ignore the call and make an outbound intercom call.
Advanced Functions, Systems and Settings Refer to the Base Unit/Cordless Handset User’s Guide for information on resetting extension passwords. Voice Mail Box Management Options VM box management allows the user to manage their extension password and cus- tomize their mailbox greeting. Change Extension Password 1.
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Play greeting Play greeting Record greeting Record greeting Advanced Functions, Systems and Settings Play greeting 1. Press the Voice Mail button. 2. Enter your two-digit Cordless Handset ID followed by your four-digit password when prompted. 3. Press 5 or 6 on the Navigation button to scroll through the options until “VM box option”...
Advanced Functions, Systems and Settings 6. Press the soft button. 7. After a long beep, the system begins recording. Start recording your greeting. When you are finished, press the 8. The system plays the message recorded and returns to the VM box option screen. Delete greeting 1.
2. A voice prompt will ask “Please enter the extension followed by the password.” 3. Enter the two-digit extension followed by the four-digit extension password. 4. If the extension and password were entered correctly, the voice prompt will in- Play New Messages Play New Messages 5.
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Advanced Functions, Systems and Settings 2. Voice mail can only be accessed by 2 users at a time. If voice mail is in use, the display will show “System busy”. 3. Enter the two-digit VM box number followed by the four-digit extension pass- word when prompted.
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Transfer Message Transfer Message Transfer Transfer Play Old Messages Play Old Messages Play old Play old Advanced Functions, Systems and Settings 17. The display will show the date, time, name, and number of the caller, if available. 18. Press the soft button to return to the new message option screen.
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Advanced Functions, Systems and Settings 6. To listen to old messages, press 5 or 6 on the Navigation button to scroll through the options until “Play old” appears on the display. 7. Press the soft button. on the Navigation button to move to the next old message. If there are 8.
Advanced Functions, Systems and Settings 20. Press the soft button. 21. Enter the two-digit extension at the display prompt or press the button to return to the old message option screen. 22. If the extension number is valid, the message will be transferred and the display will return to the old message option screen.
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Advanced Functions, Systems and Settings 6. When the message has finished, the voice prompt will say, “Press one to replay this message.” Pressing “1” will replay the message and then return to the mes- sage menu. 7. If there are additional messages, the voice prompt will say, “Press two for next message.”...
Directory Keypad Character Selection Directory Keypad Character Selection Button Button Character Order Character Order ‘ + , . * ( ) & 1 ‘ + , . * ( ) & 1 a b c 2 a b c 2 d e F 3 d e F 3 G h i 4...
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Advanced Functions, Systems and Settings 6. Enter the number when prompted by the display using the keypad. 7. To save the number, press the Delete Entry 1. To enter the directory, press 3on the Navigation button. 2. The directory will display the first entry. Press 5 or 6 on the Navigation but- ton to scroll through the directory, or enter a letter from the keypad to jump to the first record in that alphabet group, then press 5 or 6on the Navigation button to reach the exact record.
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4. Press 5 or 6 on the Navigation button to scroll through the options until 6. Press the 7. Edit the name when prompted by the display using the keypad. NOTE: To enter a letter or number using the keypad, press the corresponding keypad number one or more times according to the order of the character on the button.
Advanced Functions, Systems and Settings Clear All 1. To enter the directory, press 3on the Navigation button. 2. To clear the entire directory, press the directory. 3. Press 5 or 6 on the Navigation button to locate the “Clear all” option, and then press 4.
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Advanced Functions, Systems and Settings 7. The display will show “Select line to conference” and list all lines which have been placed on hold. 8. Press 5 or 6 on the Navigation button to locate the line to join the conference.
Advanced Functions, Systems and Settings Call Log Call Log is a list of Caller ID (CID) information for the last 50 incoming calls, starting with the most recent. Each record includes the telephone number, name (if avail- able), and time stamp (date and time). To use this feature, you must subscribe to a Caller ID with a Call Waiting Service.
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Advanced Functions, Systems and Settings 3. To display the telephone number without the “1” or area code, press the soft button. 4. To return to displaying the telephone number with area code or prefix, press the soft button once again. For example, the number stored in the Call Log is “1-555-471-0704”, pressing the soft button once will change the displayed number to “471-0704”.
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Advanced Functions, Systems and Settings Clear All Caller ID Information from the Call Log 1. To clear all Caller ID information from the Call Log, press the button. 2. Press 5 or 6 on the Navigation button to move to the “Clear all” option. 3.
Menu System NOTE: You must exit the Menu System before you can make a call. Many of the RCA 25450 Phone System functions (including sound, phone settings, registration, system settings and line dedicate) can be customized to meet individual user requirements. To allow for a quick startup, these functions may have default settings that are factory set when a Base Unit and Cordless Handset(s) are purchased as a system.
Advanced Functions, Systems and Settings Sound The phone’s volumes and tones can be adjusted to the user’s preferences including: Cordless Handset Receiver, Speakerphone, and Headset volumes. Receiver, Speakerphone, or Headset Voice Volume Adjust the voice volume of the person you are listening to on the line by pressing 5 or 6 on the Navigation button.
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Ring tone Ring tone Advanced Functions, Systems and Settings 5. Press the soft button. 6. Press 5 or 6 on the Navigation button to increase/decrease ringer volume and vibration settings. 7. The display will show the ring volume level and vibrate settings (“Vibrate & High, Vibrate, High, Medium (Default), Low and Off”) and the phone will play the ring volume and/or vibrate at each volume level as the options are scrolled through.
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Advanced Functions, Systems and Settings Key Volume The key volume controls the volume of the keypad, and can be adjusted through the menu system. 1. Press the soft button. 2. “Sound” appears on the display. 3. Press the soft button. 4.
Dialing prefix: Dialing prefix: Advanced Functions, Systems and Settings 7. The display will show the key tone (1–4) and the phone will play the key tone as the options are scrolled through. 8. To accept the key tone setting, press the Phone Settings Dialing prefix, Area Codes, Call Forward, Group Setting, Line Selection, and 2nd Call Alert can be configured to the user’s preferences.
Advanced Functions, Systems and Settings Turn Off Dialing Prefix 1. Press the soft button. 2. Press 5 or 6 on the Navigation button to scroll through the options until “Phone setting” appears on the display. 3. Press the soft button. 4.
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Advanced Functions, Systems and Settings 7. Press the soft button. 8. Enter the local area code using the keypad. 9. Press the soft button. Edit Regional Area Code (RAC) Setting Regional Area Codes helps the system determine the number format to display when a Caller ID record is received.
Advanced Functions, Systems and Settings Call Forwarding The Auto Attendant feature on the Base Unit must be on for Call Forwarding to function. Call Forwarding allows calls directed to a specific extension to be trans- ferred to another phone number. The Cordless Handset must be able to connect with the Base Unit to change the setting.
Group setting Group setting Advanced Functions, Systems and Settings Disable Call Forwarding 1. To disable call forwarding, press the 2. Press 5 or 6 on the Navigation button to locate the “Phone setting” option. 3. Press the soft button. 4. Press 5 or 6 on the Navigation button to locate the “Call forward” option. 5.
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Advanced Functions, Systems and Settings 4. Press 5 or 6 on the Navigation button to locate the “Group setting” option. 5. Press the soft button. 6. The display will show a list of group(s) to which the Cordless Handset subscribes. The default list is empty.
Advanced Functions, Systems and Settings Auto or Manual Line Selection Settings The Cordless Handset can be set to Auto Line Selection or Manual Line Selection. Auto Line Selection allows the user to dial a phone number without first choosing a line.
Advanced Functions, Systems and Settings 5. Press the soft button. 6. Press 5 or 6 on the Navigation button to scroll through the options until “Manual” appears on the display. 7. Press the soft button. A confirmation tone will sound. The Cordless Handset is now set to the Manual Line Selection Function.
Headset and Belt Clip Operation Connecting an Optional Headset to the Cordless Handset 1. Connect the headset (optional) to the HEADSET jack as shown. The handset receiver and microphone are disabled when the headset is connected. Headset jack 2. Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately two to three inches from your mouth.
Advanced Functions, Systems and Settings Replacing the Batteries NOTE: A warning tone will sound 10 minutes before the battery goes dead. Cordless Handset Battery 1. Make sure the telephone is OFF (not in Talk mode) before you replace the battery. 2.
Advanced Functions, Systems and Settings Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the battery listed in the User’s Guide.
Other Information Other Information Display Messages The following indicators show the status of a message or of the unit. BLOCKED CALL The person is calling from a number that has been blocked from transmission. BLOCKED NAME The person’s name is blocked from transmission. Delete Record? Prompt asking if you want to erase Caller ID records or one of the ten numbers stored in the phone’s outgoing memory.
Sound Signals Signal Single short beep Single long beep triple short beep a long warbling tone (cordless handset) one long beep one long beep and two short beeps every minute Other Information Meaning Successful key entry Successful operation Power oN (cordless handset) Unsuccessful key entry Signals an incoming call confirmation tone...
Troubleshooting Tips Troubleshooting Tips Caller ID No display • Make sure the battery is properly charged for 12 hours. • Make sure the battery is properly installed and connected. • Replace the battery. Make sure the charging cradle is connected to a non- switched electrical outlet.
Handset does not ring • Make sure the ringer volume setting is ON in the MENU system. • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for “No dial tone.” You experience static, noise, or fading in and out •...
Troubleshooting Tips General Product Care To keep your telephone in good working order, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lighting). • DO NOT expose to direct sunlight or moisture. •...
Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
Service Information Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is caus- ing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents.
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • Two years from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: Thomson Inc. 11721 B Alameda Ave. Socorro, Texas 79927 • Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
Warranty Information Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • ThE WARRANTY STATED ABOvE IS ThE ONLY WARRANTY APPLICABLE TO ThIS PRODUCT. ALL OThER WARRANTIES, ExPRESS OR IMPLIED (INCLUDINg ALL IMPLIED WARRANTIES OF MERChANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE hEREBY DISCLAIMED. NO vERBAL OR WRITTEN INFORMATION gIvEN BY ATLINKS USA, INC., ITS AgENTS, OR EMPLOYEES ShALL CREATE A gUARANTY OR IN ANY WAY INCREASE ThE SCOPE OF ThIS WARRANTY. • REPAIR OR REPLACEMENT AS PROvIDED UNDER ThIS WARRANTY IS ThE ExCLUSIvE REMEDY OF ThE CONSUMER. ATLINKS USA, INC. ShALL NOT BE LIABLE FOR INCIDENTAL OR CONSEqUENTIAL DAMAgES RESULTINg FROM ThE USE OF ThIS PRODUCT OR ARISINg OUT OF ANY BREACh OF ANY ExPRESS OR IMPLIED WARRANTY ON ThIS PRODUCT. ThIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE gOvERNED BY ThE LAWS OF ThE STATE OF INDIANA. ExCEPT TO ThE ExTENT PROhIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERChANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ThIS PRODUCT IS LIMITED TO ThE APPLICABLE WARRANTY PERIOD SET FORTh ABOvE. How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information.
Replacement battery AC Power Adaptor (Cordless Handset) (NiMH for Cordless Handset) 5-2697 5-2699 DESCRIPTION AC power adaptor (for Cordless Handset) Belt clip (for Cordless Handset) Replacement battery (NiMH for Cordless Handset) Base To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376.