Service Diagnosis Chart - Kenmore 795.71012.010 Service Manual

6-3 SERVICE DIAGNOSIS CHART

COMPLAINT
No Cooling. • Is the power cord unplugged from the outlet?
• Check if the power switch is set to OFF.
• Check if the fuse of the power switch is shorted.
• Measure the voltage of the power outlet.
Cools poorly.
• Check if the unit is placed too close to the wall.
• Check if the unit is placed too close to the stove,
gas cooker, or in direct sunlight.
• Is the ambient temperature too high or the room
door closed?
• Check if food put in the refrigerator is hot.
• Did you open the door of the unit too often or
check if the door is sealed properly?
• Check if the Control is set to Warm position.
Foods in the
• Is food placed in the cooling air outlet?
Refrigerator
are frozen. • Check if the control is set to colder position.
• Is the ambient temperature below 41°F(5°C)?
Condensation
• Is liquid food sealed?
or ice forms
• Check if food put in the refrigerator is hot.
inside the unit.
• Did you open the door of the unit too often or
check if the door is sealed properly?
Condensartion
• Check if the ambient temperature and humidity of
forms in the
the surrounding air are high.
Exterior Case.
• Is there a gap in the door gasket?
There is
• Is the unit positioned in a firm and even place?
abnormal noise.
• Are any unnecessary objects placed in the back
side of the unit?
• Check if the drip tray is not firmly fixed.
• Check if the cover of the compressor enclosure in
the lower front side is taken out.
Door does not
• Check if the door gasket is dirty with an item like
close well.
juice.
• Is the refrigerator level?
• Is there too much food in the refrigerator?
Ice and foods
• Check if the inside of the unit is dirty.
smell
• Are foods with a strong odor unwrapped?
unpleasant.
• The unit smells of plastic.
Other possible problems:
●
Check if frost forms
in the freezer.
Check the
refrigeration system.
Check the
thermistor.
POINTS TO BE CHECKED
Not
defrosting
The system
is faulty.
The operation of the
Thermistor is incorrect.
• Plug into the outlet.
• Set the switch to ON.
• Replace the fuse.
• If the voltage is low, correct the wiring.
• Place the unit about 4 inches (10 cm) from
the wall.
• Place the unit away from these heat sources.
• Lower the ambient temperature.
• Put in foods after they have cooled down.
• Don't open the door too often and close it
firmly.
• Set the control to Recommended position.
• Place foods in the high-temperature section.
(front part)
• Set the control to Recommended position.
• Set the control to Warm position.
• Seal liquid foods with wrap.
• Put in foods after they have cooled down.
• Don't open the door too often and close it
firmly.
• Wipe moisture with a dry cloth. It will
disappear in low temperature and humidity.
• Fill up the gap.
• Adjust the leveling screw, and position the
refrigerator in a firm place.
• Remove drip tray.
• Fix the Drip Tray firmly in the original position.
• Place the cover in its original position.
• Clean the door gasket.
• Position in the firm place and level the
leveling screw.
• Make sure food stored in shelves does not
prevent the door from closing.
• Clean the inside of the unit.
• Wrap foods that have a strong odor.
• New products smell of plastic, but this will go
away after 1-2 weeks.
Check components of
the defrosting circuit.
Perform sealed
system repair.
Replace the
thermistor.
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REMEDY