Who Should Attend; Additional Accessory Training Courses; Third Party Accessory Training - Canon imagePRESS C800 Service Manual

Canon
C.

Who Should Attend

It is required that any technician responsible for installing, servicing, or
supporting the imagePRESS C800/C700 machines successfully complete the
blended training course and pass the final assessment exam.
Note: Our current support policy dictates that only those technicians who
have completed the training program and pass the final assessment exam are
entitled to live, phone-based support through our TSC (Technical Support
Center). However, self-service support (software downloads, knowledgebase
articles, support forums, technical publications) is available through our
e-Support Center Web Site
section on the e-Support Center Web Site for entitlement details.)
D.

Additional Accessory Training Courses

The courses below are designed to teach the theory and operation, which will
provide service technicians with the knowledge required for the setup and
servicing of the Two Knife Booklet Trimmer-A1 and the Professional
Puncher–B1 (either the online or classroom course).
Table 16 – Additional Accessory Training Courses
Two-Knife Booklet Trimmer-A1 Online Module
Professional Puncher-B1 Online Module
Professional Puncher-B1 Classroom Module
2 Item Numbers and Part Numbers are subject to change without notice.
E.

Third Party Accessory Training

Third Party Accessory training courses provide the technician with the
knowledge required for installing, upgrading, servicing, and maintaining
supported Third Party Accessories.
Depending on the accessory the Third Party Accessory training courses are
available as either a blended course, classroom only course, or online only
training course. The courses give the student a strong foundation of general
knowledge, operational theory, troubleshooting, maintenance and practical
hands on exercises in preparation for supporting the product in various
customer environments.
Table 17 – Third Party Accessory Training
Product
Square Fold Booklet Maker,
and
Square Fold Booklet-Maker
with Two-Knife Trimmer
2 Item Numbers and Part Numbers are subject to change without notice.
Canon imagePRESS C800/C700 Service Guide
Revision 2
Canon imagePRESS C800/C700 Service Guide
for all technicians. (Refer to the Technical Support
Module Name
Course Name
BLM300C & Square Fold Booklet Solutions
Online Course
BLM300C & Square Fold Booklet Solutions
Classroom Course
2
Course Code
09IPC2KBT01E
09IPC7PPB101E
09IPC7PPB00E
2
Course Code
19IPCBLM301E
19IPCBLM301C
October 2014
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