Q11. Can the cooler be used without plugging it in?
No, the cooler must be connected to power for it to work properly.
Q12. How long is the warranty?
The cooler comes with a limited one year warranty. An extended warranty is available for
an additional cost. For extended warranty information please call 1-855-594-4755 or email
your request to Whirlpool@electrotemp.com.
Q13. Do the lights at the back for the hot and cold water illuminate?
No, they do not.
Q14. Where is the filter for the air intake?
The filter is located on the top of the probe. The filter resembles a black sponge.
Q15. Does the air filter need to be washed or changed?
No, the filter does not need to be washed or changed. If you desire, the filter can be
cleaned by unscrewing the cover on top of bottle cap the filter can then be removed for
Q16. The warrant has expired and the cooler is out of warranty.
Please call 1-855-594-4755 or email your request to Whirlpool@electrotemp.com.
Q17. Hot water tap is dripping.
Perform de-scaling procedure outlined in cleaning section.
Q18. Room lights are flickering when the water cooler is plugged in and turned on.
Ensure you are using an approved 15 amp outlet.
Q19. Stainless steel surfaces are smudgy or fingerprinted.
Use paper towel to wipe off excess oils until surface feels dry to the touch.
To maintain beauty of stainless steel, use any approved stainless steel cleaner.