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Troubleshooting
When the LED indicator is flashing red, count
how many times it flashes (interval time is
three seconds).
If the LED indicator flashes red, reset the TV by
disconnecting the AC power cord (mains lead)
from the TV for two minutes, then turn on the
TV.
If the problem persists, contact your dealer or
Sony service centre with the number of times
the LED indicator flashes red (interval time is
three seconds). Press on the TV to turn it off,
disconnect the AC power cord (mains lead), and
inform your dealer or Sony service centre.
When the LED indicator is not flashing, check
the items as follows.
If the problem persists, have your TV serviced by
qualified service personnel.
Picture
No picture (screen is dark) and no sound
Check the antenna (aerial)/cable connection.
Connect the TV to the AC power outlet (mains
socket), and press on the TV or the remote
control.
Double images or ghosting
Check the antenna (aerial)/cable connection,
location or direction.
Only snow and noise appear on the screen
Check if the antenna is broken or bent.
Check if the antenna has reached the end of its
serviceable life (three to five years in normal use,
one to two years at the seaside).
Distorted picture (dotted lines or stripes)
Keep the TV away from electrical noise sources
such as cars, motorcycles, hair-dryers or optional
equipment.
When installing optional equipment, leave some
space between the optional equipment and the
TV.
Check the antenna (aerial)/cable connection.
Keep the antenna cable away from other
connecting cables.
Picture or sound noise when viewing a TV
channel
Adjust [AFT] (Automatic Fine Tuning) to obtain
better picture reception. This function is for
analogue TV channels only.
16
GB
Picture contours are distorted
Change the current setting of [Film Mode]* to
other settings.
General
The TV turns off automatically (the TV enters
standby mode)
Check if the [Sleep Timer]* is activated.
Check if the [Duration]* is activated by [On Timer]*
or [Photo Frame Settings]*.
Check if the [Idle TV Standby]* is activated.
Some input sources cannot be selected
Select [Video Labels]* and select [Always]* of the
input source.
The remote control does not function
Replace the batteries.
* For more detailed information, press HOME on the
remote control, then select [Help Guide] under
[Settings] menu.
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