Troubleshooting - King Technology 01-01-7820 Instruction Manual

Troubleshooting

For more in-depth troubleshooting, go to frogproducts.com or call King Technology at 800-222-0169.
Problem
What do I do
1.
if the water looks
cloudy?
What do I do
2.
if the water turns
color?
What do I do
3.
if algae forms in or
on my pool?
What do I do
4.
if I am under
chlorinating with
the FROG Leap
Torpedo Pac?
What do I do
5.
if I am over
chlorinating with
the FROG Leap
Torpedo Pac?
20
1. Make sure your fi ltration
system is working properly (i.e.
clean fi lter, skimmer and pump
basket).
2. Make sure circulation time
is adequate – increase pump
1. Algae may be trying to form
– shock the pool, increase
circulation time if needed and
clean the fi lter.
1. Use FROG Leap ALL-OUT or
an effective algaecide per the
directions on the bottle and
brush the sides of the pool often.
2. Clean the fi lter and shock
the pool with chlorine daily until
1. If you are unable to
maintain 0.5 to 1.0 ppm, fi rst
make sure there are chlorine
tablets in the tower areas of
the FROG Leap Torpedo Pac
and it is installed properly. If a
correction was made, test the
water in 24 hours.
2. If still low, turn the dial up
one setting and test the water
again in 24 hours. Continue
raising the setting by one
increment each day until the
1. If the chlorine reading is
over 3.0 ppm, remove the
FROG Leap Torpedo Pac
from the FROG Leap Anti-Bac
Mineral Pac and test the water
daily until the reading is down
to 1.0 ppm.
2. Reinsert the FROG Leap
Torpedo Pac, lower the dial
one setting and test the
water again in 24 hours. If
the reading has risen, lower
the dial one setting again.
Continue this process until
Remedy
time if not.
3. Make sure the pool is
properly balanced.
(See page 10.)
4. Shock the water to eliminate
build up of any organic matter.
2. Metals in the fi ll water may
have been oxidized. Have the
pool tested. See pool dealer
if a metal control product is
required.
water clarity returns.
3. If you are in an area of
the country that struggles
with algae growth, see your
dealer regarding a 90-day
Algae-Protection Guarantee
proper reading is achieved.
3. Shock the pool if the reading
has been lower than 0.5 ppm
for more than one day.
4. Make sure pump run time is
at least 6 hours on high speed
(40 gpm or higher) or if not,
bleed the air from the back
knob each time cap is open.
5. Contact your dealer to have
your back pressure tested. If
under 4 psi, consider a smaller
proper reading is achieved.
3. If over-chlorinating at
the lowest possible setting,
consider decreasing the
circulation time. Depending on
your pump size, you may be
circulating the water more than
is necessary.
4. Contact your dealer to have
your back pressure tested. If
over 8 psi consider a larger
eyeball fi tting in the return jet.
5. Make sure pool has a
free chlorine reading of
0.5 to 1.0 ppm.
6. Check with your dealer
for more information.
3. Check with your dealer for
more information.
using FROG Leap ALL-OUT.
See product hang tag for
guarantee details.
4. Check with your dealer for
more information.
eyeball fi tting in the return jet.
6. Check for a suction side
leak by looking for air bubbles
in your pump basket or at the
return jet. Contact dealer for
help in correcting this situation.
7. Contact King Technology's
Customer Service Department
at 800-222-0169.
5. Check to see if the pressure
relief valve is loose or missing
and replace. It is a clear plastic
piece approximately 1" long
installed inside near the base.
If loose or missing, it can
provide another avenue for
water to reach the chlorine.
6. Contact King Technology's
Customer Service Department
at 800-222-0169.