Cannot Print/Scan From Smartphone/Tablet - Canon MG3600 Series Online Manual

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Cannot Print/Scan from Smartphone/Tablet

If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the machine.
Check the cause of your problem according to the connection method.
Cannot Communicate with Machine over Wireless LAN
Cannot Communicate with Machine while It Is in Access Point Mode
Note
• For problems on printing with other connection methods or more on performing settings of each
connection method:
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Printing from an AirPrint-enabled Printer with iOS Device
Cannot Communicate with Machine over Wireless LAN
If your smartphone/tablet cannot communicate with the machine, check the following.
Make sure machine is turned on.
Check1
Is Wi-Fi lamp of machine lit?
Check2
If the Wi-Fi lamp is off, the wireless LAN is disabled. Follow the procedure below to enable the wireless LAN.
1. Press and hold Wi-Fi button, and then release button when ON lamp flashes.
2. Press Color button, Black button, and then Wi-Fi button in this order.
When the ON lamp changed from flashing to lit and the Wi-Fi lamp lights up, the wireless LAN is
enabled.
Are network settings of machine identical with those of wireless router?
Check3
Make sure the network settings of the machine (e.g. wireless router name, SSID, network key, etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the machine, print out the network setting information.
Printing Network Settings
If the network settings of the machine are not identical with those of the wireless router, change the network
settings of the machine to match with those of the wireless router using IJ Network Tool.
Are network settings of your smartphone/tablet identical with those of wireless
Check4
router?
Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)
are identical with those of the wireless router.
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