POSIFLEX Aura PP-5200 User Manual

POSIFLEX Aura PP-5200 User Manual

Aura series

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Aura Series
(PP-5000 / PP-5200)
Thermal Printer
User's Guide
Rev.: A0
IMPORTANT!!!!
Please read carefully before using this printer
Before opening the Top Hood, make sure there is no
paper jam or cutter jam trouble. (Read page 3-4,
3-5 and Warranty Limit in the user's Manual.)

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Summary of Contents for POSIFLEX Aura PP-5200

  • Page 1 Aura Series (PP-5000 / PP-5200) Thermal Printer User's Guide Rev.: A0 IMPORTANT!!!! Please read carefully before using this printer Before opening the Top Hood, make sure there is no paper jam or cutter jam trouble. (Read page 3-4, 3-5 and Warranty Limit in the user’s Manual.)
  • Page 2: Federal Communications Commission Radio Frequency

    POS thermal printers delicately designed to work with either serial or parallel interface connection. This manual covers both operational and technical aspects. This manual covers also the Epson emulation commands and some special features of the printer. The manufacturer of the Aura (PP-5000) series heartily apologizes to the user for reserving the right to change or to modify this manual without notice due to the rapid and constant progress and improvement on science and technology.
  • Page 3: Table Of Contents

    Table Of Contents GETTING STARTED CONGRATULATION ..... . 1 -- 1 PRODUCT BRIEFING ..... 1 -- 1 UNPACKING .
  • Page 4 SPECIFICATIONS PRINTER ....... . 4 -- 1 PAPER ........4 -- 1 POWER ADAPTOR .
  • Page 5: Getting Started

    You have made a very wise decision by purchasing the easy loading ; low noise ; high resolution ; light weight ; high reliability thermal printer Aura (PP-5000 & PP-5200) series of Posiflex products. This series of printers has been elegantly designed for a Point-Of-Sale, kitchen &...
  • Page 6: Unpacking

    Aura (PP-5000)S or Aura (PP-5200)S b Parallel cable with 25 pin D sub Male to 25 pin D sub Female connectors for Aura (PP-5000)C or Aura (PP-5200)C Length of the interface cable depends on whether the order includes the power adaptor. When power adaptor is included, the interface cable is 6 ft long for stand alone application.
  • Page 7: Options

    Power supply cable (when no power adaptor ordered) This printer power supply cable is used to supply power to the printer from the Posiflex POS system. … This User’s Manual OPTIONS 38 mm paper roll adaptor (for PP-5000 only) Kitchen bell (KL-200) Language to add to standard model: Japanese Kanji;...
  • Page 8: Indicators

    Front View Rear View Serial Connector Power Switch Power Connector Parallel Connector Peripheral Connector Bottom View Screws Window Plate Screw Setup Window INDICATORS Power LED: green Error LED: red Paper Out LED: red 1 - 4...
  • Page 9: Quick Start-Up

    Tear off excessive paper. Press down the hood release button to release the top hood. Drop the thermal paper roll inside the printer in the orientation as shown in the picture. 2 - 1...
  • Page 10: When To Replace Paper

    Apply the female end of the parallel cable at this port for parallel application. Please note that when parallel connection is used, there must be no cable connection at the serial port on the printer. Please also note that to 2 - 2...
  • Page 11: Peripheral Connection

    CR3200 or CR4000 or CR4100. If a Posiflex special split cable 20867023800 (CCBLA-238) is used instead, this port can control two cash drawers of above models. When the printer is used as a kitchen printer, please use this port for kitchen bell connection instead. Power connection The power connector is a 3 pin jack at the rightmost position in the connector area.
  • Page 12: Power On

    Self test Press and hold down the feed button while turning the power switch on. The printer will then perform a self test. A sample slip of self test result is printed below. Please note that both serial and parallel interfaces are indicated. That means the printer is working on an auto-sensing and auto-select algorithm.
  • Page 13: Special Adjustments

    If FEED button is pressed at this moment, a font table will be printed in text mode again. To exit the test printing, please turn the printer off and on again. SPECIAL ADJUSTMENTS Paper near end sensor...
  • Page 14: Paper Cutting

    In this case, the paper near end sensor may function abnormally and it would be a good solution to set in the setup window to have the printer to send busy only when input buffer is full and not based on every off line signal.
  • Page 15: Maintenance Guides

    GENERAL CLEANING Please use soft hair brush or compressed air to clear away any dust or paper scraps accumulation inside the printer. Check also the area of the auto-cutter regularly. PRINT HEAD CLEANING The print head is located underneath the roll paper passage at the exit as in the picture below.
  • Page 16: Trouble Shooting

    If there is no paper jam and the printer has been printing for quite a period of time, the print head may be overheated. It will usually cool back in few minutes and the printing will resume.
  • Page 17 If there is no paper jam and the print head is not overheated, turn off the printer and wait for half a minute then turn it back on. If the problem still remains, contact a qualified service person. Nothing can be printed with ERROR LED OFF – Try to run self-test according to previous chapter to check if the printer itself works properly.
  • Page 18: Paper Jam Problems

    1 and 2 in the printer setup window to ON may help. Paper Jam Problems Paper is jammed inside the printer – Turn off the printer and open the top hood by releasing the hood lock. Remove the jammed paper and reinstall the paper roll.
  • Page 19 Push down to test release Top Hood For PP-5200 please refer to pictures below and lift up a transparent protective cover over the adjustment wheel. Turn this wheel downward to reset the cutter blade back to its home position.
  • Page 20: Advanced Analysis Tool

    Advanced Analysis Tool This printer supports Hexadecimal Dump for experienced user to view exactly what data is received by the printer. This can be useful in finding software problems. To start the dump mode: Turn off printer; Open print hood;...
  • Page 21: Specifications

    IV. SPECIFICATIONS PRINTER ITEM Printing method Effective printing width Thermal head configuration PP-5000 Printing speed PP-5200 Paper feed method Paper load method Auto-cutter type Auto-cutter capability Manual cutter Dot Pitch Input power type Input voltage Dimension (mm) Weight PAPER Paper type...
  • Page 22: Power Adaptor

    POWER ADAPTOR ITEM INPUT VOLTAGE INPUT FREQUENCY INPUT CURRENT OUTPUT VOLTAGE OUTPUT POWER STATIC LOAD OUTPUT REGULATION MTBF EMI STANDARDS REQUIREMENT 100 V AC ~ 250 V AC 50 ~ 60 HZ 1.5 A MAX. @ 115 V AC + 24 V DC 60 W 0 A ~ 2.5 A + / - 5 %...
  • Page 23: Technical Information

    V. TECHNICAL INFORMATION INTERFACES Peripheral interface The connector for peripheral control is a 6P6C RJ11 jack with the following pin assignment. The best recommended cash drawers to this connector are Posiflex CR3100, CR3200, CR4000 and CR4100. Using the cable 20863018001 (CCBLA-180-1) delivered with the cash drawer, the Aura series can control one dedicated cash drawer.
  • Page 24: Serial Interface

    LAN cable and a RJ45 jack to DB9F converter. Please insert one end of the LAN cable into the RJ45 jack of the printer and the other end into the RJ45 jack of the converter. Connect the DB9F end of the converter to the COM port of host system.
  • Page 25 In Aura, it is selectable between even and none. Switch position 4 defines the handshaking method in serial interface. When it is set to ON, the printer transmits an “XOFF” for busy and sends an “XON” for not busy. When it is set to OFF, the printer signifies the busy status over hardware signals that can be detected by the host as “DSR”...
  • Page 26: Advanced Settings

    Paper End (completely no paper) till paper is replaced when S1-5 is ON. Yet when S1-5 is OFF, the printer will keep on beeping every 3 seconds at Paper Near End (still long paper in replace) till paper is replaced.
  • Page 27: Useful Tips

    Place the printer on a sturdy, level surface. Choose a place that is well ventilated and free of excessive dust, smoke or fume. Do not put the printer under direct sunlight or near a heater. Ideal room temperature is from 0ºC to 50ºC. Ideal humidity is from 10% to 90% RH (no condensation).
  • Page 28 Since the paper roll is highly thermal sensitive, please keep them in a dark place that is 20º and 65% RH when not installed in the printer. Avoid extended exposure to direct light. Use only products made from polyethylene, polypropylene or polyester for storage of thermal paper.

This manual is also suitable for:

Aura pp-5000

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