Quick Resource Locator For Poweredge R740 And R740Xd Systems; Receiving Automated Support With Supportassist - Dell PowerEdge R740xd Installation And Service Manual

• Reference materials, including the Owner's Manual, LCD diagnostics, and mechanical overview
• A direct link to Dell to contact technical assistance and sales teams
Steps
1 Go to Dell.com/QRL and navigate to your specific product or
2 Use your smart phone or tablet to scan the model-specific Quick Resource (QR) code on your PowerEdge system or in the Quick
Resource Locator section.
Quick Resource Locator for PowerEdge R740 and R740xd
systems
Figure 157. Quick Resource Locator for PowerEdge R740 and R740xd systems

Receiving automated support with SupportAssist

Dell SupportAssist is an optional Dell Services offering that automates technical support for your Dell server, storage, and networking
devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits:
• Automated issue detection — SupportAssist monitors your Dell devices and automatically detects hardware issues, both proactively
and predictively.
• Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell Technical Support.
• Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it
securely to Dell. This information is used by Dell Technical Support to troubleshoot the issue.
• Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about
SupportAssist, go to Dell.com/SupportAssist.
210 Getting help