Psion Teklogix netpad Win CE 4.1 User Manual

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netpad
Win CE 4.1
User Manual
January 28, 2003 P/N A6122 0013 0001 Rev A
ISO 9001 Certified
Quality Management System

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Summary of Contents for Psion Teklogix netpad Win CE 4.1

  • Page 1 netpad Win CE 4.1 User Manual January 28, 2003 P/N A6122 0013 0001 Rev A ISO 9001 Certified Quality Management System...
  • Page 2 © Copyright 2003 by Psion Teklogix Inc., Mississauga, Ontario This document and the information it contains is the property of Psion Teklogix Inc., is issued in strict confidence, and is not to be reproduced or copied, in whole or in part, except for the sole purpose of promoting the sale of Psion Teklogix manufac- tured goods and services.
  • Page 3 Disclaimer Every effort has been made to make this material complete, accurate, and up-to- date. Psion Teklogix Inc. reserves the right to make changes without notice and shall not be responsible for any damages, including but not limited to consequential damages, caused by reliance on the material presented, including but not limited to typographical errors.
  • Page 5: Table Of Contents

    Turning On And Off ......20 ABLE OF ONTENTS ......vii Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 6 Exploring The Control Panel ....41 4.2.5 Securing Your Information ....42 Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 7 6.6.2.1 Creating The Partnership....59 6.6.3 Using An Existing Partnership ....61 Psion Teklogix netpad Win CE 4.1 User Manual Contents...
  • Page 8 The netpad Doesn’t Turn On/Off ....93 9.1.4 How To Reset The netpad ....94 Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 9 ..........I Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 11: Safety Summary

    La Duranne; 135 Rue Rene Descartes BP 421000 13591 Aix-En-Provence Cedex 3; France Information Technology Equipment Commercial and Light Industrial Psion Teklogix Inc. Ontario Psion Teklogix S.A. France Psion Teklogix netpad Win CE 4.1 User Manual UMMARY ±1kV Differential mode...
  • Page 12: Approvals And Safety Summary

    European Community: Type of Equipment: Equipment Class: Manufacturer: Legal Representative in Europe: viii Psion Teklogix netpad Win CE 4.1 User Manual ECLARATION ONFORMITY netpad 3000 Series with Serial Docking Station EMC Directive: 89/336/EEC Low Voltage Directive: 73/23/EEC EN 55022: 1998; Class B;...
  • Page 13: Fcc Information

    Year of Manufacture: Standard(s) to which Conformity is Declared: The netpad and Serial Docking Station, supplied by Psion Teklogix, has been tested and found to comply with FCC PART 15, SUBPART B - UNINTENTIONAL RADIA- TORS, CLASS B COMPUTING DEVICES FOR HOME & OFFICE USE.
  • Page 14 Dette udstyr opfylder de Væsentlige krav i EU's direktiv 1999/5/EC om Radio- og teleterminaludstyr. (Erklæring findes på: www.psionteklogix.com). Dette utstyret er i overensstemmelse med hovedkravene i R&TTE-direktivet (1999/5/EC) fra EU. (Erklæring finnes på: www.psionteklogix.com). Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 15 If you are using the equipment with a mains adaptor, plug it into an outlet which is on a different circuit from that to which the receiver is connected. • Consult an experienced radio/TV technician for help. NTERFERENCE Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 16 Psion Teklogix dealer. If the user modifies the equipment or its peripherals in any way, and these modifica- tions are not approved by Psion Teklogix, the FCC may withdraw the user’s right to operate the equipment. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 17 ORSICHT Explosiongefahr bei unsachgemäßem Austausch der Batterie Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. ANADA AFETY AFETY RECAUTIONS Psion Teklogix netpad Win CE 4.1 User Manual xiii...
  • Page 18 TO PREVENT the battery from leaking acid, generating heat or exploding, adhere to the precautions listed below. • Use only with the authorized Psion Teklogix power adaptor. • Do not dispose of in fire. • Do not incinerate or subject battery cells to temperatures in excess of 100°C (212°F).
  • Page 19 This may cause the battery to overheat or ignite, and it may also reduce the performance and service life of the battery. the manufacturer guarantees. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 21 1.4 Caring For The netpad ......5 1.5 Additional Programs And Third Party Applications... . 7 Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 23: Chapter 1: Introduction

    Charging solutions, In-vehicle Docking station, and carrying cases. Chapter 9: Troubleshooting the netpad assists in the recognition and correction of problems that you may encounter when operating the netpad and ActiveSync. Chapter 1: Introduction About This Manual Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 24: Text Conventions

    Chapter 1: Introduction Text Conventions Appendix A: Support Services And Worldwide Offices presents information for technical support, contacts and the Psion Teklogix worldwide web address. 1.2 Text Conventions Note: Notes highlight additional helpful information. Important: These statements provide particularly important instructions or additional information that is critical to the operation of the computer and other equipment.
  • Page 25: Caring For The Netpad

    Warning: Under no circumstances use chemical solvents to clean the screen. Charging To avoid damage to the netpad or the netpad battery packs, use only Psion Teklogix approved chargers and docking stations. Backup Battery The netpad has a rechargeable backup battery designed to retain data while the main battery pack is charging or changed over.
  • Page 26 Caring For The netpad The backup battery is not user replaceable. If the backup battery requires replace- ment the netpad must be returned to a Psion Teklogix approved service centre. Drop Rating The netpad is designed to survive being dropped on any face, onto concrete, from a height of 1.5 m (5 ft.).
  • Page 27: Additional Programs And Third Party Applications

    1.5 Additional Programs And Third Party Applications Psion Teklogix has partnered with a number of companies to provide a suite of con- nectivity and database tools for the netpad. Details are available on the Psion Tek- logix Partner Program web site at: http://partners.psionteklogix.com/partners/.
  • Page 29 2.8.2 Starting Programs ..... . 24 2.8.3 Programs And Files ..... 25 Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 30 2.8.6.1 Dialogue Buttons....27 2.8.7 Copying Information Between Programs ..27 Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 31: Chapter 2: Getting Started

    It is available in variants with internal GSM/GPRS, 802.11b radios and scanners. Figure 2.1 netpad Front Figure 2.2 Back Of netpad Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 32: Chapter 2: Getting Started Preparing The Netpad For Use

    The antenna should be installed as shown in Figure 2.4 below. To install the antenna turn it counter clockwise; to remove the antenna turn it clockwise. Psion Teklogix netpad Win CE 4.1 User Manual Scanner Window Figure 2.3 Scanner Location...
  • Page 33: Use Of The Soft Belt Holster

    The user must not modify the holster in any way. Figure 2.6 Holster Position On Body Chapter 2: Getting Started Use Of The Soft Belt Holster Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 34: Power Management

    Before you can use the netpad you must fit the battery—slide it into place until it clicks, as shown in Figure 2.7. Important: Always switch off the netpad before removing the main battery. Psion Teklogix netpad Win CE 4.1 User Manual Battery Contact Pins Battery Pack Battery Latch Figure 2.7 Battery Insertion...
  • Page 35: Charging The Netpad Battery Pack

    Always switch off the netpad before removing the main battery. Never remove the battery from the netpad while it is in the docking station. Never use a netpad without a battery in the docking station. Chapter 2: Getting Started Power Management Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 36: Chapter 2: Getting Started

    RAM will be lost. The backup battery is not user replaceable. If the backup battery requires replace- ment, the netpad must be returned to a Psion Teklogix approved service centre. Important: If both the batteries run out of power you will lose all your infor- mation on the internal disk.
  • Page 37: Installing And Removing The Sim Card

    When inserting or removing the SIM card be careful not to drop the SIM card into the MMC slot. Chapter 2: Getting Started Installing And Removing The SIM Card Card Slot Door Latch MMC Card Reset Button Orientation of netpad (screen side up) Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 38: Chapter 2: Getting Started Installing And Removing The Sim Card

    GSM network. If the SIM card is inserted incorrectly, it must be removed by following the instructions to remove the SIM card (see “Removing The SIM Card” on page 19). Psion Teklogix netpad Win CE 4.1 User Manual SIM Card Slot Figure 2.10 Insertion Of SIM Card...
  • Page 39: Removing The Sim Card

    Pull the card out carefully. Orientation of netpad (screen side down) Figure 2.11 Removal Of SIM Card Chapter 2: Getting Started Installing And Removing The SIM Card Cross-hatched Area of SIM Card (grip here with pliers) Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 40: Turning On And Off

    Note: If the screen doesn’t respond to your taps, you may need to re-calibrate it. You can do this by holding down the On/Off button for 3 seconds. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 41: The Screen, Command Icons, And Toolbar

    Chapter 2: Getting Started The Screen, Command Icons, And Toolbar Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 42 PC, or create another partnership with a new name. Refer to ActiveSync’s online help for more details on this operation. Psion Teklogix netpad Win CE 4.1 User Manual Reset Button Figure 2.12 Reset Button Location...
  • Page 43: The Scanner

    4.CAUTION – The use of optical instruments with this product will increase eye hazard. Chapter 2: Getting Started Scanner Window Psion Teklogix netpad Win CE 4.1 User Manual The Scanner...
  • Page 44: Chapter 2: Getting Started First Steps

    Start Menu. You don’t have to close one program before opening another. The taskbar displays all open applications. Psion Teklogix netpad Win CE 4.1 User Manual Up Folder X icon...
  • Page 45: Programs And Files

    To choose which keyboard to use, go to the Con- trol Panel and click on the Input Panel icon. The dropdown menu will show all available keyboards. Chapter 2: Getting Started Programs And Files Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 46: Chapter 2: Getting Started Using Menus

    If an item is grey, it is currently not available. For example, if you do not have a transflective display, the Backlight On checkbox in Backlight Properties will be greyed out. Psion Teklogix netpad Win CE 4.1 User Manual or press the right...
  • Page 47: Dialogue Buttons

    Windows Explorer into a Wordpad document will not work because Wordpad will keep the Paste option greyed out until it detects that text is ready to be pasted. Chapter 2: Getting Started Copying Information Between Programs Dropdown Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 49: Chapter 3: Docking Station

    3.1.1 Docking Station ..... . . 31 3.1.2 Communications Settings ....32 Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 51: Using The Docking Station

    Connectors Communication Ports Yellow LED indicates communications Red LED indicates charging/ Green LED indicates charged Red LED indicates power Power Jack Psion Teklogix netpad Win CE 4.1 User Manual Chapter 3: Docking Station Using The Docking Station...
  • Page 52: Chapter 3: Docking Station Communications Settings

    Infrared Port specifies using the IR port on the back of the netpad. To change the connection type, click on the Change... button and select the connec- tion from the dropdown list. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 53 4.2.4 Exploring The Control Panel ....41 4.2.5 Securing Your Information....42 HE NETPAD Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 55: Chapter 4: Configuring The Netpad

    Some programs, such as Control Panel, may not support rotation at all. Chapter 4: Configuring The netpad Things To Do First found on the Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 56: Entering Owner And Password Information

    Use the arrow buttons to change month and year. In the Current Time box, type in the time or use the up and down arrows to set the time. 3. Click on the OK button and the time and date are saved. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 57: Things To Do Next

    The netpad and the PC will also play sounds to indicate that they are connected, if sound is enabled on the devices. Chapter 4: Configuring The netpad Things To Do Next Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 58: Chapter 4: Configuring The Netpad Setting Up Activesync

    Infrared (IrDA) or Ethernet. 3. To Disconnect - You can disconnect any ActiveSync connection by double-clicking on the blue icon in the netpad’s system tray and select- ing the Disconnect button from the dialogue Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 59: Connecting With Infrared (Irda)

    4. Click on OK to save the network settings. 5. On the netpad, click on the Start button, then Programs, then Active- Sync, and select wireless from the ActiveSync menu. Chapter 4: Configuring The netpad Setting Up ActiveSync Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 60: Chapter 4: Configuring The Netpad Connecting Netpad To The Pc Using Activesync

    Copy and Paste commands in the System screen. 1. Select the files and folders you want to back up, then select the Copy command from the Edit menu. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 61: Exploring The Control Panel

    • Use the Backlight icon to change the screen contrast and brightness. Chapter 4: Configuring The netpad Exploring The Control Panel Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 62: Chapter 4: Configuring The Netpad

    Note: It is not possible for anyone to copy information from or to your machine using Infrared, unless they are able to access its Infrared ‘Send’ and ‘Receive’ commands on the netpad. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 63 5.9.1 What Happens When Memory Is Full? ... 49 5.9.2 Additional Memory And Programs ... . . 50 ROGRAMS Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 65: Chapter 5: Files, Folders, And Programs

    Enter. In most cases, if a program is already running, opening a file associated with that program will open another instance of that program. Chapter 5: Files, Folders, and Programs Psion Teklogix netpad Win CE 4.1 User Manual Introduction...
  • Page 66: Closing Programs/Files

    If you use netpad files with a PC, you may wish to create folders that match equiva- lent folders on your PC. This will make transferring files between the netpad and PC easier. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 67: Creating New Files

    Files that have been created on a PC and then transferred to the netpad will also be “read-only” files. Note: If you transfer a “read-only” file to another machine, it can be viewed, and the “read-only” attribute can be removed. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 68: Managing Folders

    File menu. You can also right-click and select Delete. Important: If you are deleting folders, remember that the entire contents of the folders (including all the other folders contained within them and all their files) will also be deleted. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 69: Checking Memory Use

    You can also delete any unwanted files, or move files to a multimedia card or your PC to free more memory. Chapter 5: Files, Folders, and Programs Checking Memory Use Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 70: Additional Memory And Programs

    MMC slot. Open the Storage icon from the Control Panel. Select the partition to format (usually Part00) and then select the Properties button. You will see a Format button along with such buttons as Mount and Dismount. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 71 6.6.2.1 Creating The Partnership ....59 6.6.3 Using An Existing Partnership....61 A PC Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 73: Chapter 6: Connecting Netpad To A Pc

    Note: You can change the look of Explorer using options in the View menu; therefore, the appearance of your own screen may vary slightly from those shown. Chapter 6: Connecting netpad To A PC Psion Teklogix netpad Win CE 4.1 User Manual Introduction...
  • Page 74: Getting Help

    From the Find page you can search for an exact word or phrase contained within a topic, such as ‘serial port’ to find all the topics in the online Help containing this phrase. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 75: Working With Your Files

    4. Drop the file onto the folder name in the left pane, or into the right pane if the folder is open, by releasing the left mouse button. Chapter 6: Connecting netpad To A PC Working With Your Files Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 76: Copying A File Using Copy And Paste

    4. Navigate to the folder you want to copy this file to, and select it, so that its contents (if any) appear in the right-hand pane of the Explorer window. Right-click in the right-hand pane of the Explorer window, and select Paste from the pop-up menu. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 77: Opening Netpad Files From Your Pc

    ActiveSync displays a progress window showing how long the backup will take and will inform you when it has completed. Chapter 6: Connecting netpad To A PC Opening netpad Files From Your PC Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 78: Performing Regular Backups

    PC to the netpad. Before creating your partnership, note which types of informa- tion you want to synchronize. You can synchronize the Calendar, Channels, Con- tacts, Files, Inbox, Pocket Access and Tasks. ActiveSync will tell you which desktop applications each of these relates to. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 79: Creating The Partnership

    PC and bring up the ActiveSync dialogue on the PC. The New Partnership screen allows you to select what types of information will be synchronized. Chapter 6: Connecting netpad To A PC Synchronizing Your netpad Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 80 More information on customized settings can be found by referring to ActiveSync’s online help. 7. Click Next. 8. ActiveSync will display the Setup Complete screen with further infor- mation on using ActiveSync. Click Finish. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 81: Using An Existing Partnership

    PC, or create another partnership with a new name. Refer to ActiveSync’s online help for more details on this operation. Chapter 6: Connecting netpad To A PC Using An Existing Partnership Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 83 7.4.3.4 Setting Up The Modem ....83 7.4.3.5 Setting Up The E-mail Program ... . 84 OMMUNICATIONS Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 85: Chapter 7: Configuring Communications

    1. When the netpad is turned on, the radio configuration icon should be in the system tray. It may take a few minutes to appear. The configuration dialogue will also display. Chapter 7: Configuring Communications Psion Teklogix netpad Win CE 4.1 User Manual Introduction...
  • Page 86 3. The user can add a network and configure WEP for security by clicking on the Add button in the Wireless tab. 4. Selecting Advanced in the Wireless tab will allow the user to configure the types of networks to connect to. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 87 7. Click on OK to save your settings. These settings can also be changed by entering the Control Panel and clicking on Network and Dial-Up Connections, then on the adaptor name. Chapter 7: Configuring Communications 802.11 Radio Configuration Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 88: Chapter 7: Configuring Communications Gsm/Gprs Modem Configuration

    The SIM Card” on page 19. 2. Turn the netpad on. The Insert SIM card dialogue box will appear. Click OK to close the dialogue. 3. Double-click on the My Computer icon, then on the Windows folder. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 89 GSM Band Selection. 6. From the Control Panel, double-click on the APN Manager icon. 7. In the APN Manager, click on the Add button. Chapter 7: Configuring Communications GSM/GPRS Modem Configuration Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 90 12. The “Registering to Network” message should appear. If registration is successful, the message “Setting APN” will be displayed briefly. If reg- istration fails, the “Could not register with” message will appear. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 91 Dial-Up Connection radio button is selected. Click on the Next button. 15. Select Globetrotter from the dropdown list in the Modem screen. Chapter 7: Configuring Communications GSM/GPRS Modem Configuration Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 92 17. Then click on the Call Options tab to access the following menu. 18. Uncheck the Wait for dialtone before dialing box and click OK. This will return you to the Modem selection screen. 19. Click on the Next button. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 93 Networking screen. You should now see a connection called “GPRS”. Double-click on the GPRS connection. 22. This will bring up the Dial-Up Connection screen. Click on the Dial Properties... button. Chapter 7: Configuring Communications GSM/GPRS Modem Configuration Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 94 Note: Not all providers require a user name or password. 26. To start a GPRS session, click on the Connect button. Important: While GSM/GPRS is active, ActiveSync will not be available. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 95: Internet And E-Mail Settings

    ‘remote’ (dial-up) con- nection to your mailbox. See “Types Of E-mail Account” on page 76 to continue. Chapter 7: Configuring Communications Internet And E-Mail Settings Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 96: Chapter 7: Configuring Communications Overview

    You will need to find out from your network administrator whether you can access your e-mail mailbox using this type of account. If you can, move on to “Setting Up Your netpad” on page 78 to continue. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 97: If You Don't Have An Internet/E-Mail Account

    If you can’t do this, contact the ISP to find out if you can sign-up without using a PC. If you have Internet access, see www.psion.com/mobile for more details. Chapter 7: Configuring Communications Psion Teklogix netpad Win CE 4.1 User Manual Overview...
  • Page 98: Chapter 7: Configuring Communications Setting Up Your Netpad

    To access the Internet, and send and receive e-mail on your netpad you must have the following: 1. An appropriate e-mail account. To access the Internet and use e-mail, you will need a standard e-mail account. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 99: Getting Help

    • Contacting your ISP by e-mail or phone for technical support. • Checking the Psion Teklogix web site at www.psion.com/mobile for details of worldwide ISPs and to use the ISP configuration wizard. Chapter 7: Configuring Communications Setting Up Your netpad...
  • Page 100 (for incoming mes- sages). SMTP server address (for outgoing messages). E-mail Address (your per- sonal address). Psion Teklogix netpad Win CE 4.1 User Manual Where To Find It Your modem’s documentation. From your ISP/administrator. From your ISP/administrator, e.g. “jrook” or “nd44”.
  • Page 101: Setting Up E-Mail On Netpad

    What Do I Need To Do This? To connect your netpad serial cable to your modem you may require a Psion Teklogix modem cable adaptor. You can only use a Psion Teklogix adaptor, which can be obtained from your local distributor.
  • Page 102: Setting Up Dialling

    4. Tap on New and enter the name of the new location. 5. The dropdown will display the new location. Edit as described above. 6. Tap OK when you have finished setting up your dialing location. Psion Teklogix netpad Win CE 4.1 User Manual to display the dialing settings.
  • Page 103: Setting Up The Internet Service

    Phone Number screen. Set the phone number. Click Finish. 8. The Dial-Up Networking screen should show your new connection with the dial-up icon. Chapter 7: Configuring Communications Setting Up E-mail On netpad Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 104: Setting Up The E-Mail Program

    Refer to Microsoft’s online help for more information. • After configuring the service and clicking Finish, you should see your service under Installed Services. Click OK. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 105: Chapter 8: Netpad Accessories

    8.2 Accessory Product List ......87 8.3 The In-vehicle Docking Station ..... . 90 Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 107: Introduction

    The following optional accessories are available from Psion Teklogix. These acces- sories are compatible with all netpad models in the netpad product range. Please check the Psion Teklogix web site at www.psionteklogix.com for updates to this list. 8.2 Accessory Product List...
  • Page 108: Chapter 8: Netpad Accessories Accessory Product List

    *Important: See “Use Of The Soft Belt Holster” on page 13. Soft Carrying Case (for netpad 1200) c/w shoulder strap. Soft Carrying Case (for netpad 3500) c/w shoulder strap. Psion Teklogix netpad Win CE 4.1 User Manual PART NUMBER MODEL NUMBER A2202 0002 0002...
  • Page 109 MODEL NUMBER A2203 0003 0002 A2888 0015 0003 A2032 0036 0001 A2032 0037 0001 A2032 0038 0001 A2032 0041 0001 A2032 0042 0001 1208 0015 0001 A2888 0016 0001 A2202 0018 0001 Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 110: Chapter 8: Netpad Accessories The In-Vehicle Docking Station

    For connection to peripherals such as GPS receivers, radio modems or cell phones. • Compact 12 VDC power supply. With cigarette-lighter adaptor (which can be removed for permanent connection to vehicle power). Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 111 9.3.1 Basic Troubleshooting For Synchronization Problems ..103 9.3.2 Other Things To Try ..... .104 Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 113: Chapter 9: Troubleshooting The Netpad

    If the netpad doesn't seem to turn off: • Check the automatic switch off time using the Power icon from the Control Panel. Chapter 9: Troubleshooting the netpad General Troubleshooting Tips Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 114: How To Reset The Netpad

    1. Remove the netpad from the docking station. 2. Remove the main battery. 3. Press and hold down the On/Off button (on the top of the unit). Psion Teklogix netpad Win CE 4.1 User Manual Card Slot Door Latch MMC Card...
  • Page 115: Chapter 9: Troubleshooting The Netpad Can't Place The Netpad In The Docking Station

    Windows 95/98/NT 4.0 is necessary. For information about using Windows 95/98/NT 4.0, check your Windows manual or contact the Windows 95/98/NT 4.0 helpline. Chapter 9: Troubleshooting the netpad Can’t Place The netpad In The Docking Station Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 116: Chapter 9: Troubleshooting The Netpad Tips When Installing Activesync

    2. Double click the Add/Remove Programs icon. Select ActiveSync in the list and then click the Add/Remove button. Important: You must re-start your PC before re-installing ActiveSync or you will experience problems. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 117: Basic Troubleshooting For Your Netpad

    Turn these power saving options OFF. • If your PC has an Infrared port, make sure it is disabled and your serial/COM ports are enabled. Psion Teklogix can support you with any of these issues. Check the laptop’s manual or contact the manufacturers support department to get these issues rectified.
  • Page 118: Chapter 9: Troubleshooting The Netpad Device Conflicts

    1. Click on the Start button, select Settings and then Control Panel. 2. Double-click on the System icon. 3. On the Device manager page of the System properties dialogue, check for icons marked with a Psion Teklogix netpad Win CE 4.1 User Manual symbol.
  • Page 119: Chapter 9: Troubleshooting The Netpad

    Windows NT Diagnostics. Select the Resources page in the Windows NT Diagnostics dialogue box. If you do not have this option or you are in any doubt about it, you should contact your Systems Administrator. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 120: Fax/Modem On Com 1/2/3/4

    Device Manager page and double-clicking on the COM port. Again, if you are in any doubt about whether you are able to do this safely, you should contact the person or organization that supports your PC. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 121: Temp Folder

    If you have an external modem and have unplugged it to use the Psion Teklogix serial cable on the same port, you will not get a connection. Windows 95/98/NT 4.0 reserves this port for use with the modem and so you will have to use another port.
  • Page 122 Close the window and choose Yes when asked if you want to save the changes. 4. Create a folder on the root of your C drive and call it Temp. 5. Finally, restart your PC. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 123: Troubleshooting Activesync Synchronization Problems

    Conflicting settings in ActiveSync can result in e-mails being transferred as headers only, or without attachments. Check the settings for the ActiveSync service in Inbox on the netpad to resolve this issue. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 124: Chapter 9: Troubleshooting The Netpad Other Things To Try

    The Delete Partnership menu item will not be available if there are no partnerships. If you have deleted all the partnerships, the next time you connect your netpad, the partnership will be created as “WindowsCE”. 2. Make a new backup and recreate any synchronizations. Psion Teklogix netpad Win CE 4.1 User Manual...
  • Page 125: Appendix A: Support Services And Worldwide Offices

    UPPORT ERVICES Psion Teklogix provides a complete range of product support services to its custom- ers worldwide. These services include technical support and product repairs. A.1 Technical Support Technical Support for Mobile Computing Products is provided via e-mail through the Partner Program website. To reach the website, go to www.psionteklogix.com and click on the Partner Program link, which takes you to the Partner Program page.
  • Page 126 Psion Teklogix AB Stora Badhusgatan 18-20 411 21 Göthenburg, Sweden Tel: +46 31 13 15 50 Fax: +46 31 13 57 80 E-mail: info@teklogix.se Psion Teklogix netpad Win CE 4.1 User Manual FFICES ORTH MERICAN U.S. S ENTRE ERVICE Psion Teklogix Corp.
  • Page 127 5928 NZ Venlo Nederlands Tel: +31 77 32400 44 Fax: +31 77 32400 53 Psion Teklogix netpad Win CE 4.1 User Manual Psion Teklogix Taiwan Co., Ltd. 15FL-5, No. 366 Boai 2nd Road, Tzuo Ying District, KAOHSIUNG 813 Taiwan, R.O.C. Tel:...
  • Page 129: Index

    37 date 36 deleting files on a multimedia card 50 developer’s CD 89 device conflicts 98 dialling, setting up 82 dialogues buttons 27 using 26 dial-up account 76 Dial-up and Networking Psion Teklogix netpad Win CE 4.1 User Manual NDEX...
  • Page 130 48 memory use 49 moving around 45 naming 47 navigating 24 opening 45, 46 viewing on disk 45 Psion Teklogix netpad Win CE 4.1 User Manual folders 43 closing 46 copying 48 managing 48 moving around 45 naming 47...
  • Page 131 36 setting up ActiveSync 37 dialling 82 e-mail 63, 81, 84 Internet service 63, 83 modem 83 SIM, installation 17 SMTP, definition of 78 soft reset 22, 94 Psion Teklogix netpad Win CE 4.1 User Manual Index...
  • Page 132 (password) 93 synchronization problems 103 temp folder 101 world times 93 turning on/off 20 Universal PSU 87 website address A-3 worldwide offices A-2 4-Bay Battery Charger 88 802.11 antenna 12 radio configuration 65 Psion Teklogix netpad Win CE 4.1 User Manual...

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