Mitsubishi Electric QJ81DL96 User Manual page 605

Melsec q series, high speed data logger module
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18
TROUBLESHOOTING
Symptom
The specified number of
records worth of data are not
output to the report.
Millisecond information is not
displayed in the cell where the
time/date was output in the
report file.
The data are not correctly
output to the report file.
The report file is not displayed
properly.
Cannot start the "Layout
setting" screen.
Cannot save the file to a
personal computer from file
browser.
Layout setting cannot be
ended. ("Layout setting"
screen is disappeared on
Excel)
A corrupted file is created.
Check point
When the creation trigger occurred, was the
specified number of records worth of data saved to
the data logging file?
Is the creation trigger occurring immediately after
the power is turned ON?
Is the data logging file, which includes the data at
the time the creation trigger occurred, deleted
before completing output to the report?
Was the cell format configured when the layout
was created?
Are there merged cells in the cell range where the
layout is set?
Are there data lines in the output source file of the
data logging layout?
Was the device of which device number is
multiples of 65536 (D65536 or ZR131072, etc.)
acquired as a current value?
Is the report file created by the module set on the
Japanese Configuration Tool opened on English
Excel?
Are the authorities of the user logged on to
Windows sufficient?
Are the authorities of the user logged on to
Windows sufficient?
Was the following operation performed?
1. Display the directory in the CompactFlash card
in an Explorer format using the FTP server
function. (Section 10.3 File Access Function)
2. Open the report file directly from Explorer.
3. Close the opened report file.
Is the free space of the CompactFlash card
sufficient?
18.3.2 Troubleshooting related to data logging, event logging, and reports
Corrective action
• Adjust the system so that the creation trigger
occurs after the specified number of records
worth of data is saved to the data logging file.
 Section 9.1 (1) POINT
• Adjust the file switch timing for data logging.
 Section 9.1 (1) POINT
• Set the Excel cell format matched to the desired
date/time format for display.
 Section 11.7.4 Layout setting list
• Split the merged cells.
• Do not specify cells which are merged in the cell
range.
• Adjust the settings and configurations so that a
creation trigger occurs after data are output to
the data logging file which is the output source
for the report.
• Change any of the following settings.
Specify the device number as a start device.
Example)
Start device: D65536, Last device: D80000
The remainder of the last device number and
the start device number must be within 960.
Example)
Start device: D65500, Last device: D66460
 Section 11.7.5 Layout setting
• Open the report file on Japanese Excel.
®
• For Windows
XP, logon as a user with a
'limited' or higher user account.
®
• For Windows Vista
or later, logon as a user
with a 'standard' or higher user account.
®
• For Windows
XP, logon as a user with a
'limited' or higher user account.
®
• For Windows Vista
or later, logon as a user
with a 'standard' or higher user account.
• Select [Window]  [Hide] from the Excel menu
on the layout file on which the "Layout setting"
screen was displayed. Then select [Window] 
[Unhide].
• Clear the logging file by configuration tool after
backing up the file as necessary.
18.3 Troubleshooting by Symptom
17
(From the previous page)
18
A
18
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I

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