Manage The Ata Using The Ivr; Ivr Tips - Cisco ATA 191 User Manual

Manage the ATA Using the IVR

Before You Begin
Connect an analog phone to a PHONE port on the ATA.
You need a password to access the IVR. Contact your administrator if you don't have one.
An IVR system is available to help you to configure and manage your ATA. Use the phone keypad on the
analog phone to select options and make your entries.
If you are an analog phone user, check with your administrator as these settings may already be configured.
Note
Access to the IVR may also be restricted.
Procedure
Step 1
To access the IVR, go off-hook on the phone connected to PHONE1 or PHONE2.
Step 2 Press **** from the phone keypad.
The IVR prompts for a password. The ATA 191 allows you to enter only numerical values for the password.
Step 3
Follow the voice prompts on the IVR.
Step 4 To return to the main configuration menu, press *.
Step 5 To exit the IVR, end the call.
•
•

IVR Tips

When using the IVR to manage the ATA, note the following tips:
• Enter the numbers slowly, listening for the audio confirmation before entering the next number.
IVR Tips, page 11
IVR Configuration Menu Options, page 12
C H A P T E R
Cisco ATA 191 User Guide for Cisco Unified Communications Manager
2
11