Related Manuals for Promise Technology FastTrak SX Series Version 4.4
Summary of Contents for Promise Technology FastTrak SX Series Version 4.4
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Page 1: User Manual
ROMISE RRAY (PAM) ANAGEMENT FastTrak S150 SX4 and SX4000 series User Manual Version 4.4... - Page 2 You should back up all data before installing any drive controller or storage peripheral. Promise Technology is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other Promise Technology product. Notice...
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Page 3: Table Of Contents
Contents Chapter 1: Introduction ... 1 PAM Components ... 1 How They Work Together ... 2 PAM Installation Options ... 3 Chapter 2: Installation... 7 Installation Locations... 7 Operating System Support ... 9 Network Requirements... 10 Pre-Installation Procedure... 10 PAM Installation ... 10 Chapter 3: Initial Setup ... - Page 4 Chapter 5: RAID Monitoring and Maintenance with PAM ... 43 Launch PAM... 43 Local PAM... 44 Log-in ... 44 Log-out... 44 Remote PAM ... 45 Log-in ... 45 Create a RAID Server ... 46 Delete a RAID Server... 47 Disconnect from a Message Server ... 47 Logout of RAID PC ...
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Page 5: Chapter 1: Introduction
Chapter 1: Introduction Promise Array Management (PAM) is a utility application designed specifically for monitoring and managing Promise Technology RAID products, such as the FastTrak SX4000 series and S150 SX4 RAID Controller cards. Promise includes BIOS-based RAID management utilities with each of its products. PAM, however, runs over a local area network and makes possible RAID monitoring and management from any computer on the network and even over Internet. -
Page 6: How They Work Together
Promise Array Management How They Work Together The Promise Array Management (PAM) utility provides and easy way to set up, monitor, modify and repair your RAID. PAM works with the Promise FastTrak SX4000 series and S150 SX4 Controller card. PAM watches the RAID and when significant events happen, or it discovers a problem, the Message Agent sends a warning to the Message Server. -
Page 7: Pam Installation Options
Chapter 1: Introduction PAM Installation Options Following are some examples of ways you can incorporate PAM into your network and RAID systems. Internet Modem Laptop computer Home-based PC + Monitoring Utility + Monitoring Utility Router & Firewall A networked PC Network File Server + Monitoring Utility + Message Server... - Page 8 Promise Array Management A networked PC A networked PC + Monitoring Utility + Monitoring Utility + Message Server Company LAN + FastTrak SX4000 series + FastTrak S150 SX4 + FastTrak S150 SX4 + Message Agent + Message Agent + Internal RAID array + Message Agent Figure 2.
- Page 9 + FastTrak SX4000 series + Monitoring Utility + Message Server + Message Agent Figure 3. PCs with Internal RAID. Promise’s FastTrak SX4000 series and S150 SX4 Controller cards are designed to setup and control a RAID within the PC’s enclosure. They have the same need of monitoring and management as an external RAID subsystem.
- Page 10 Promise Array Management...
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Page 11: Chapter 2: Installation
Chapter 2: Installation To install Promise Array Management (PAM) is an uncomplicated procedure, once you understand your systems and how you want to use PAM. The purpose of this Chapter is to help you plan and carry out your installation of PAM. By way of review, PAM consists of three components: Monitoring Utility •... - Page 12 Promise Array Management Internet Modem Laptop computer Home-based PC + Monitoring Utility + Monitoring Utility Router & Firewall Network File Server A networked PC + Message Server + Monitoring Utility Company LAN + FastTrak S150 SX4 + FastTrak SX4000 + FastTrak S150 SX4 + Internal RAID array + Message Agent + Message Agent...
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Page 13: Operating System Support
SX4000 series and S150 SX4 Controller cards. Generally, if your PC runs the FastTrak card properly, it will run PAM also. Promise Technology recommends Windows 2000, XP Professional or 2003 Server to take full advantage of all the features of PAM. In some cases, you can run PAM on other Windows operating systems. -
Page 14: Network Requirements
If you are installing PAM to run over a network, determine the computers and servers onto which you will install PAM. Obtain the IP addresses of all RAID PCs where PAM will be installed. Visit the Promise Technology website latest version of PAM Software. PAM Installation... - Page 15 Figure 5. PAM Setup Opening Screen. Click Next or press Enter to continue. Figure 6. The License Agreement. When the License Agreement appears, click the Yes button to agree to the terms and continue the installation. If you click No, PAM Setup will exit.
- Page 16 Figure 7. The Setup Type dialog box. In the Setup Type dialog box, make your choice between Complete (Recommended) and Custom installation. Use the Custom installation to change install locations or to deselect individual components. 10. Click the Next button or press Enter to continue. Figure 8.
- Page 17 Figure 9. Add User Account dialog box. 12. When the Add User Account dialog box appears, you may accept the default name or enter a new one in the Name field. 13. Enter your password in the Password and Confirm Password fields. When you are done, click Next or press Enter to continue.
- Page 18 Figure 10. Install Complete dialog box. 14. When the Install Complete dialog box appears, you have the option to Create program shortcuts on your Desktop • • Register WebPAM online Both of these options are recommended. 15. Click Finish or press Enter to finish the installation. This completes the PAM installation.
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Page 19: Chapter 3: Initial Setup
Chapter 3: Initial Setup After you have completed installation, you must setup your PAM Monitoring Utility to work with your RAID. Launch PAM Figure 11. Desktop icons (left) and Start Menu entries (right). To Start PAM, click on a Desktop icon or go to Start > Programs > Promise Array Management and select: Local PAM –... -
Page 20: Local Pam Log-In
Local PAM Log-in Launch Local PAM as described above. When the PAM user interface appears: Figure 12. Logging in to the Local Agent. Right click on the RAID Machine the popup menu (see above). The Login dialog box appears. Figure 13. Username and Password dialog box. In the Login dialog box, type your Username and Password, and click OK. -
Page 21: Remote Pam Log-In
Remote PAM Log-in You must create a RAID Server in order to use Remote PAM. The RAID Server in PAM communicates with the Message Server on the network to connect your PC with the other PCs running FastTrak. Launch Remote PAM as described above. When the PAM user interface appears: Figure 14. -
Page 22: Remote Pam Log-Out
Figure 16. List of RAID PCs on the network. Click on the + icon in front of the RAID Server to see the list of networked RAID PCs. From the list of networked RAID PCs, find the one you want to access, right-click on its RAID Machine menu. -
Page 23: Remote Pam Future Log-Ins
Logout of RAID PC Logout of the RAID Server effectively logs you out of all RAID PCs using that network connection. You can log out of one RAID PC while remaining connected to others on the network. Right-click on the RAID Machine disconnect and select Logout from the popup menu. -
Page 24: Pam User Interface
Promise Array Management PAM User Interface The Monitor window is the user interface for PAM. It appears immediately after login and displays monitoring and management functions. Figure 19. The PAM Monitor window has three views. The Monitor window has three views: Tree View ―... -
Page 25: Create A New User
Create a New User The Administrator is created by default. You must create additional users manually. To create a new User: Right-click on the User Management icon the popup menu (below). A new User icon appears. Figure 20. User Information View. Click on the User Information View displays a request for new user identification and access rights. -
Page 26: Create An Array
Every User has least one of these three Rights and can change his/her own password. The Administrator can assign more or fewer rights to other Users but cannot change their passwords. Type in a Username and Password in their respective fields. Check all the appropriate boxes to set access rights. - Page 27 Figure 21. Create Array Settings. The Select the Create Array Information View. In the Create Array Settings box: • Type in a name for your array • Select the RAID Mode (Level) from the dropdown menu Highlight the disk drives to add to the array •...
- Page 28 Promise Array Management Click the Create button when you are done. Figure 22. New Array. The new array appears in Tree View. The next step is to partition and format the new array using the RAID PC's Operating System. See Appendix B in this Manual for more information.
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Page 29: Setup Email Alert Notification
Setup Email Alert Notification PAM alerts you to the problems and processes happening to your RAID through email and popup messages. These steps describe how to setup the email function. Click on the RAID Machine Information View. Figure 23. Event Log Setting portion of Information View. Be sure the Enable NT system event log checkbox is checked. -
Page 30: Add A User To The Recipient List
Figure 25. Email Sender and Recipients. Scroll down to the Email Sender and Recipients box. 10. In the Email ID of Alert Sender field, type in the email address of this computer. 11. This address will appear in the From field of the email alerts. Recipients may reply to this address, if it is valid. - Page 31 Specify Alert Notification Events PAM can be configured to report a variety of alerts, by email, popup message or both. This section describes how to tell PAM what to report and which method to use. Click on the RAID System to modify.
- Page 32 Following is a list of Events and their Severity: Information Events Disk Plug In Bad Sector Log Updated Channel Reset Bad Sector Log Cleared Controller Create Array Array Rebuild Started Array Rebuild Completed Array Rebuild Aborted Array Synchronization Started Array Synchronization Completed Array Synchronization Aborted Array Expansion/Conversion Started Array Expansion/Conversion...
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Page 33: Chapter 4: Pam User Interface
Chapter 4: PAM User Interface This chapter describes PAM’s Graphic User Interface (GUI). You should understand that PAM is software running on top of the Promise RAID BIOS and other applications that came with your Promise RAID product. PAM adds a graphic user interface to make RAID management functions easier to understand and perform. -
Page 34: Tree View
Tree View Local PAM The Monitor window is the user interface for PAM. It has three views: Tree View, Object View and Information View which were introduced in Chapter 3. The Tree View displays all of the elements of your RAID system. Use it to navigate to specific components. -
Page 35: Remote Pam
Remote PAM Figure 31. An example of a RAID system in Tree View on Remote PAM. Normally, the Tree View is present. To close it, right-click on any object and select Hide Pane from the popup menu. To open it again, go to View menu and Outline. -
Page 36: Tree View And Component Specific Menus
Tree View and Component Specific Menus In PAM, like most Windows applications, you can access the various commands and functions by opening dropdown menus and clicking on icons. Each time you click on a component in Tree View, PAM’s menu bar also displays that component’s dropdown menu. -
Page 37: Information View
Information View Information View, like Object View, changes its content depending on which item you select in Tree View. The difference is that you use Information View to obtain data, input settings and information. Figure 34. Information View showing the specifications of an Array. Status Bar The PAM Status Bar is the same as other Windows applications. -
Page 38: Pulldown Menus
Pulldown Menus As indicated above, the left-most item of the Pulldown Menus changes according to which component is selected in the Tree View. Dynamic Menus By the term Dynamic Menus, we refer to menus appear only when a certain item is selected in Tree View. -
Page 39: Maintenance Menu
RAID Machine Menu When the RAID Machine functions include: • Login • Logout • Screen refresh Rename the RAID Machine icon • Exit PAM • RAID System Menu The RAID System menu appears with the RAID System functions include: • Screen refresh •... -
Page 40: View Menu
When the Array functions: • Pause synchronization/rebuild • Continue synchronization/rebuild • Delete this array • Refresh the screen Rename the Array icon • View Menu The View menu displays or hides three items: • Toolbar • Status Bar Tree View (Outline) •... -
Page 41: Help Menu
Preference Menu The Preference menu allows you to start PAM automatically when your PC boots. Check to enable or uncheck to disable this feature. If you are using PAM for remote monitoring, running PAM automatically is a good idea. This way, your PC will be connected to the RAID and you will receive all the alerts messages you have specified. -
Page 42: Toolbar
Toolbar The Toolbar is a series of buttons that are shortcuts to performing specific tasks. You will never see all buttons active as in the example below. Figure 36. The Toolbar. They become active when you click on specific system components in Tree View. -
Page 43: Popup Menus
Popup Menus In addition to the commands in the dropdown menus, there is a corresponding set of commands you can access via popup menus. In a popup menu, you can use any of the commands that are in black. You will notice that some functions are grayed out, meaning that you cannot use them. - Page 44 RAID System Icon The RAID System SX4 PCI cards (right). There are two commands for this item: • Screen refresh • Rename the RAID Machine icon Controller Icon Right-click on the Controller • Read Events in the Event Viewer • Clear Events from the Event Viewer Read Bad Sector Table •...
- Page 45 Array Icon Right-click on the Array Pause synchronization/rebuild • • Continue synchronization/rebuild • Delete this array • Refresh the screen • Rename the Array icon User Management Icon Right-click on the User Management Create a New User • Refresh the screen •...
- Page 46 Promise Array Management...
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Page 47: Chapter 5: Raid Monitoring And Maintenance With Pam
Chapter 5: RAID Monitoring and Maintenance with PAM This chapter describes using PAM to monitor and manage your RAID system. The chapter is divided into sections for major PAM functions: • Local PAM • Remote PAM • Manage Users Launch PAM Figure 37. -
Page 48: Local Pam
Local PAM Log-in Launch Local PAM as described above. When the PAM user interface appears: Figure 38. Logging in to the Local Agent. Right click on the RAID Machine the popup menu (see above). The Login dialog box appears. Figure 39. Username and Password dialog box. In the Login dialog box, type your Username and Password, and click OK. -
Page 49: Remote Pam
Remote PAM Log-in The RAID Server remains under the My Console icon until deleted. It continues to work as long as the IP address is correct. Figure 40. Connect to the Message Server. If PAM not connected to an existing RAID Server: Right-click on a RAID Server icon and select Connect from the popup •... -
Page 50: Create A Raid Server
Create a RAID Server The Message Server relays data and commands between the Monitoring Utility on this computer and the Message Agent on the RAID PC. In order for your monitoring PC to communicate with the Message Server, you must create a RAID Server. -
Page 51: Delete A Raid Server
Delete a RAID Server If the IP address changes for the computer where the Message Server software is installed, an existing RAID Server with the old address will no longer work. Right-click on a RAID Server from the popup menu. Click OK in the confirmation dialog box. -
Page 52: Future Log-Ins
Future Log-ins The RAID Server remains under the MyConsole icon until deleted. It continues to work as long as the IP address is correct. Figure 44. Connect to the Message Server. To make a connection with an existing RAID Server: •... -
Page 53: Message Server Ip Address Change
Message Server IP Address Change If the IP address changes for the computer where the Message Server software is installed, an existing RAID Server with the old address will no longer work. Right-click on a RAID Server menu. Click OK in the confirmation dialog box. Create a new RAID Server as described above. -
Page 54: Manage Users
Promise Array Management Manage Users Create a New User The Administrator is created by default. You must create additional users manually. Right-click on the User Management icon select New > User from the popup menu (right). A new User Or select the User Management and click the Add User Figure 45. -
Page 55: Delete A User
Type in a Username and Password in their respective fields. Check all the appropriate boxes to set access rights. Click the Commit button when you are done. The new user’s name appears in the Tree View (right). Delete a User In the Tree View, right-click on the icon and select Delete from the popup menu (right). -
Page 56: Alert Notification
Alert Notification PAM alerts you to the problems and processes happening to your RAID through email and popup messages. These steps describe how to setup the email function. Click on the RAID Machine Information View. Figure 46. Event Log Setting portion of Information View. Be sure the Enable NT system event log checkbox is checked. -
Page 57: Add A User To The Recipient List
Figure 48. Email Sender and Recipients. Scroll down to the Email Sender and Recipients box. In the Email ID of Alert Sender field, type in the email address of this computer. This address will appear in the From field of the email alerts. Recipients may reply to this address, if it is valid. -
Page 58: Delete A User From The Recipient List
Delete a User from the Recipient List To remove a recipient from the Email Address List, do the following: Click on the RAID Machine alert message recipient. The Current Recipients window appears in the Information View. Figure 50. Current Recipients window. Select the recipient you wish to delete Click the Remove button or press the Delete key to remove the address from the list. -
Page 59: Specify Alert Notification Events
Specify Alert Notification Events PAM can be configured to report a variety of alerts, by email, popup message or both. This section describes how to tell PAM what to report and which method to use. Click on the RAID System to modify. - Page 60 Following is a list of Events and their Severity: Information Events Disk Plug In Bad Sector Log Updated Channel Reset Bad Sector Log Cleared Controller Create Array Array Rebuild Started Array Rebuild Completed Array Rebuild Aborted Array Synchronization Started Array Synchronization Completed Array Synchronization Aborted Array Expansion/Conversion Started Array Expansion/Conversion...
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Page 61: Controller
Controller The Controller deals with creating new Arrays, reading events from the memory buffer, setting cache and performance options. Array creation is covered in the Arrays section of this chapter. View Event Log The Controller’s Memory Buffer records all the events that happen on the RAID, classified as Errors, Warnings and Information. -
Page 62: Controller Options
Controller Options The Controller has system information and settings several important features. Click on the Controller View. If any of these features are grayed out, it means they are not available on your hard drives or that you are accessing the RAID from a remote location. You must make these settings at the RAID PC. -
Page 63: Controller Cache
Controller Cache Allows you to toggle between two write modes for the FastTrak's cache: Write Through – Data is written to the cache and hard drive at the same time. This arrangement is safer. Check the box to select it Write Back –... -
Page 64: Pci Bus Utilization
PCI Bus Utilization On High setting, FastTrak holds onto the PCI bus longer for data transfers to occur. On Low setting, FastTrak releases the PCI bus sooner for other PCI devices to use. Normally, no adjustment is required. However, some video capture cards may produce a glitch during playback of audio/video files. -
Page 65: Arrays
Arrays Create an Array In Tree View, click the + to the left of the Controller Channels. Click the + to the left of each Channel unassigned disk drives. Unassigned drives have this The available RAID selection depends on the number of disk drives available. - Page 66 Figure 55. Create Array Settings. The Select the Create Array Information View. In the Create Array Settings box: • Type in a name for your array • Select the RAID Mode (Level) from the dropdown menu Highlight the disk drives to add to the array •...
- Page 67 Chapter 5: RAID Monitoring and Maintenance Click the Create button when you are done. Figure 56. New Array. The new array appears in Tree View. The next step is to partition and format the new array using the RAID PC's Operating System. See Appendix B in this Manual.
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Page 68: Synchronize An Array
Synchronize an Array Promise uses the term synchronization to mean an automated process of checking and correcting data and parity. Unlike a Rebuild, Synchronization is a maintenance operation. Synchronization applies to RAIDs 1, 0+1 and 5. It takes place when an array is first created and then, optionally, on a regularly scheduled basis to maintain content integrity. - Page 69 On Demand Synchronization In addition to schedule Synchronization, you can direct FastTrak to begin the Synchronization process immediately. To access this feature: Figure 59. Start Synchronization. Click on the Array Click the Start Button in the Synchronization box. Click OK to the confirmation message. Tree View and Information View display the progress (below).
- Page 70 Synchronization Settings This feature tells FastTrak how to deal with inconsistencies in mirrored or parity data encountered on the disk drives during Synchronization. Figure 61. Error Handling Policy for Synchronization. To access these settings, click on the Controller View. The options are: Skip –...
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Page 71: Expand / Convert An Array
Expand / Convert an Array Expansion and Conversion are two different operations but they often work together. Expansion means adding disk drives to an existing array. Conversion means changing an existing array from one RAID level to another. FastTrak S150 SX4 and SX4000 support this feature, however SX4000 lite does not support it. - Page 72 Figure 63. Select a disk drive to add to the array. In the Select Free Disk dialog box, click on the icon of any available disk drive to select it. Then click Next to continue. Figure 64. Do not select a RAID Level. In the Select RAID Mode dialog box, do not select a RAID Mode.
- Page 73 Figure 65. Verify the Array name and click Finish. In the Finish dialog box, verify the name of the array you are expanding. Then click Finish to begin the expansion process. Figure 66. Expansion progress. During the Expansion, the array will be available for use but it may run noticeably slower.
- Page 74 Conversion Converting changes its RAID Level, and in some cases increases the array capacity, without affecting data availability. Depending on the source and target RAID levels, you can add one or more free disk drives while performing the Convert function. •...
- Page 75 To convert an existing array: Click on the Array Figure 67. Start Conversion. Scroll down in Information View to show the Conversion/Expansion Wizard and click the Start button. Figure 68. Select a drive only if you are adding one. In the Select Free Disk dialog box: If you are adding a disk drive to your array, click on the icon of any •...
- Page 76 Figure 69. Select the new RAID Level. In the Select RAID Mode dialog box, click on the icon of the new RAID level to select it. Then click Next to continue. Figure 70. Verify the Array name and click Finish. In the Finish dialog box, verify the name of the array you are converting.
- Page 77 Chapter 5: RAID Monitoring and Maintenance Figure 71. Conversion progress. During the Conversion, the array will be available for use but it may run noticeably slower. If the popup messages are enabled, one will notify you when the Conversion is successfully completed.
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Page 78: Array Critical
Array Critical When a disk drive fails on a fault-tolerant array (RAID 1, 0+1 and 5) for any reason, the Array goes Critical. The array can still read and write data but fault tolerance has been lost. An Array Critical quickly to call your attention to the condition. - Page 79 In the example above, there are three disk drives attached to the FastTrak controller and all three are assigned to a RAID 5 array. The three disk drives appear under the Controller but only two appear under the Array. The disk drive on Channel 2 does not appear under Array. This is the suspect drive.
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Page 80: Rebuild An Array
Promise Array Management Rebuild an Array To Rebuild to restore redundancy to a RAID 1, 0+1 or 5 after one of its drives has failed. Unlike Synchronization, a Rebuild is a repair operation. When a drive fails for any reason, the Array goes Critical. An Array Critical icon displays in Tree View and the RAID alarm beeps quickly to call your attention to the condition. -
Page 81: Manual Rebuild
Manual Rebuild After you replace a failed disk drive, the replacement drive must be rebuilt in order to restore the Array. To initiate an array Rebuild manually: In Tree View, select the Array Figure 76. Start Rebuild Wizard. In Information View, click on the Start button inside the Rebuild Wizard box. Figure 77. - Page 82 Promise Array Management Figure 78. Rebuild Wizard Confirmation window. To confirm the rebuild choice, click Finish. Tree View and Information View display the progress (below). Figure 79. Rebuild progress. During the Rebuild process, the array will be available for use but it may run noticeably slower.
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Page 83: Rebuild Settings
Chapter 5: RAID Monitoring and Maintenance Rebuild Settings Beeper – Right-click on the Controller icon and select Beeper from the popup menu. A checkmark means the beeper is enabled. Figure 80. Rebuild Settings in Information View. Right-click on the Controller icon and look into Information View. -
Page 84: Error Handling
Error Handling This feature deals with a bad sector on a disk drive that the FastTrak Controller encounters during a Rebuild. The options are: Fix if possible – The Controller attempts to repair the disk error. Skip – Bypasses the disk error and works around it. Abort –... -
Page 85: Array Offline
Array Offline When a disk drive fails on a non-fault-tolerant array (RAID 0) for any reason, the Array goes Offline. The array cannot read or write data. All of the data on the array will be lost unless the failed drive is restored to operation. A fault-tolerant array (RAID 1, 0+1 and 5) will go Offline if two disk drives fail. - Page 86 Promise Array Management...
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Page 87: Appendix A: Raid Concepts
Appendix A: RAID Concepts RAID is an acronym that stands for Redundant Array of Independent Disks. It is divided into different numbered Levels. The numbers of these Levels do not mean that one Level is higher or better than another. Each Level has its own advantages and shortcomings. -
Page 88: Striping (Raid 0)
Striping (RAID 0) Reads and writes sectors of data interleaved between multiple drives. When any disk member fails, it affects the entire array. Performance is better than a single drive since the workload is balanced between the array members. This array type is for high performance systems. Identical drives are recommended for performance as well as data storage efficiency. -
Page 89: Mirroring (Raid 1)
Mirroring (RAID 1) Writes duplicate data on to a pair of drives while reads are performed in parallel. RAID 1 is fault tolerant because each drive of a mirrored pair is installed on separate controller channels. If one of the mirrored drives suffers a mechanical failure (for example, spindle failure) or does not respond, the remaining drive will continue to function. -
Page 90: Striping / Mirroring (Raid 0+1)
Striping / Mirroring (RAID 0+1) A combination of RAID 0 and RAID 1 arrays. It can increase performance by reading and writing data in parallel while protecting data with duplication. A minimum of four drives are required. With a four-drive disk array, two pairs of drives are striped. Each pair mirrors the data on the other pair of striped drives. -
Page 91: About Dual Data Redundancy
About Dual Data Redundancy One unique (though rarely occurring) feature of RAID 0+1 is dual fault tolerance. In some cases, two drives can fail simultaneously and still maintain the integrity of data. There are six combinations in which two drives can fail. FastTrak SX4000 series and S150 SX4 protect the data array in four of those cases. -
Page 92: Block And Parity Striping (Raid 5)
Block and Parity Striping (RAID 5) RAID 5 calculates parity in order to achieve redundancy rather than writing a second copy of the data, like RAID 1. Parity is distributed across the physical drives along with the data blocks. In each case, the parity data is stored on a different disk than its corresponding data block. -
Page 93: Jbod - Single Drive
JBOD - Single Drive An alternative to RAID, Just a Bunch of Disks (JBOD) capacity is equal to the sum of all drives in the group, even if the drives are of different sizes. JBOD appears in the User Interface as one or more individual drives. There are no performance or fault-tolerance features. - Page 94 Promise Array Management...
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Page 95: Appendix B: Partition And Format
Appendix B: Partition and Format In order for your Windows to recognize and work with your array, you must partition and format the array. These actions create a file structure within your array with which Windows can work. If you plan to boot your computer from this array, go to Windows and Device Driver Installation under the Installation section for instructions. - Page 96 Figure 89. The Disk Management Window and Disk Wizard. Click the Next button to start the Wizard. In the following windows, select Disk 1 to Initialize. Do not select any disks to Convert. Click the Finish button to Initialize the array. Figure 90.
- Page 97 Figure 91. The New Partition Wizard. Click the Next button to start the wizard. In the following windows, do the following actions. Click Next to move to the next window. • Select Primary Partition • Specify the maximum available partition size in MB •...
- Page 98 Figure 92. The newly formatted array as it appears under Disk Management. When formatting is complete, your array will appear as a hard drive in the Disk Management window (above) and the My Computer window (below). Figure 93. The newly formatted array under My Computer.
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Page 99: Appendix C: Networking Issues
Appendix C: Networking Issues IP Address In order for PAM to be configured over a network, you must know the IP (network) address of every component. The Message Server uses IP addresses to communicate with the Message Agent on the RAID PCs and the Monitoring Utility on the network PCs. - Page 100 Promise Array Management DHCP Issues Referring to the Figure 84 above, note that it says: Dhcp enabled..: Yes This means that a DHCP server gave this IP address to this PC when the PC connected to the network.
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Page 101: Appendix D: Technical Support
Attn: Technical Support 1745 McCandless Drive Milpitas, CA 95035, USA support@promise.nl +31 (0) 40 256 9463 Attention: Technical Support +31 (0) 40 235 2600 8:30-5:00pm The Netherlands Time Promise Technology Europe B.V. Attn: Technical Support Luchthavenweg 81-125 5657 EA Eindhoven, The Netherlands... - Page 102 +886 3 578 23 90 Attention: Technical Support +886 3 578 23 95 (ext. 8870) 9:00-6:00pm Taiwan Time Promise Technology, Inc. Attn: Technical Support 2F, No. 30, Industry E. Rd. IX Science-based Industrial Park Hsinchu, Taiwan, R.O.C. support-china@promise.com...