Troubleshooting - Motorola MB502 Instruction Manual

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Note:
If you recover your phone after a remote clear,
you need to complete a factory reset: Hold the
Camera
key and press Power
phone. When you see a blue screen, press Press
Alternate
+L
and Alternate
Power
and log into MOTOBLUR.
If you get your next MOTOBLUR product, just log into
your existing MOTOBLUR account on your phone to
recover all your stuff automatically.
To recover your Android Market apps, see "Manage &
restore apps" on page 12.
to turn on your
+W. Now, press

Troubleshooting

we're here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery ("Assemble & charge" on
page 3), then replace and turn on your phone as usual.
Service & repairs
Go to www.motorola.com/support, where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 0800 666 8676 (Argentina), (800-201-442
(Chile), 01-800-700-1504 (Colombia), 01 800 021 0000
(México), 0800-100-4289 (Venezuela), or 0-800-52-470
(Perú).
Troubleshooting
47

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