Faqs And Troubleshooting Solution - Haier A56W User Manual

FAQs and Troubleshooting Solution
If you experience issues with your Cincinnati Bell A56W, plese revert to the
following FAQ prior to calling customer support.
The phone cannot be started up:
Check whether the power key is pressed and held continuously.
Check whether the battery is contacted well or not. Please firstly
remove the battery and refit it, then re‐power on the device.
Check whether the battery is run out or not. Please recharge it.
There is a lock screen displayed upon powering on the phone:
Input the phone lock password: select a function of automatically
locking the phone. The phone lock password must be input before
using it.
Input PIN: select a function of inputting PIN upon powering on the
device each time. The PIN must be input; (the PIN of USIM card
should be input when firstly used the phone).
Input PUK: input PIN wrongly in continually 3 times. The
operator‐supplied PUK must be input.
(U)SIM Card is Error:
(U)SIM card metal surface is contaminated. Wipe the (U)SIM card
metal contacts with a piece of clean cloth.
(U)SIM card is not installed. Install the (U)SIM card correctly
according to User's Manual.
(U)SIM card is damaged. Pease contact with your network service
supplier.
The network cannot be accessed:
Weak signal. Please move to a location of strong signal for a trial.
Beyond the coverage of the network service supplier.
(U)SIM card is invalid. Please contact with your network service
supplier.
69