Remote Service - Toshiba e-STUDIO520 Service Handbook

8.

REMOTE SERVICE

There are following functions as Remote Service.
1) Auto Supply Order
Automatically orders the toner and used toner container by FAX or E-mail.
2) Service Notification
Notifies the status of the equipment to the service technician by E-mail or FAX.
8.1 Auto Supply Order
8.1.1 Outline
Automatically orders the toner and used toner container.
1) Placing an Order
There are two ways to place an order.
- FAX
Installation of the FAX board is required.
If the FAX board has not been installed, it is regarded as OFF setting.
- E-mail (E-mail body + TIFF image)
2) Order Intervals
When the toner empty occurs, the number of occurrences is counted. And when it reaches the spec-
ified number for CONDITION, the order is placed automatically.
With regard to the used toner container, it is done according to the number of the used toner con-
tainer full detection.
The number of the CONDITION can be set respectively for the toner and used toner container.
3) If Order Failure Occurs
If some problems occur and the order cannot be placed after registering an order as a job, refer to
the standard countermeasure for the FAX/E-mail transmission failure.
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REMOTE SERVICE