Dell Latitude ATG E6400 Setup And Quick Reference Manual page 58

FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\trouble.fm
down the computer, reinstall the hard drive, and restart the computer. Run
the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on
page 52).
H -
A R D D I S K D R I V E C O N T R O L L E R F A I L U R E
to commands from the computer. Shut down the computer, remove the hard
drive (see the Service Manual for this computer), and boot the computer from
a CD. Then, shut down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the Hard Disk Drive
tests in the Dell Diagnostics (see "Dell Diagnostics" on page 52).
H -
A R D D I S K D R I V E F A I L U R E
from the computer. Shut down the computer, remove the hard drive (see the
Service Manual for this computer), and boot the computer from a CD. Then,
shut down the computer, reinstall the hard drive, and restart the computer. If
the problem persists, try another drive. Run the Hard Disk Drive tests in the
Dell Diagnostics (see "Dell Diagnostics" on page 52).
H -
A R D D I S K D R I V E R E A D F A I L U R E
down the computer, remove the hard drive (see the Service Manual for this
computer), and boot the computer from a CD. Then, shut down the
computer, reinstall the hard drive, and restart the computer. If the problem
persists, try another drive. Run the Hard Disk Drive tests in the Dell
Diagnostics (see "Dell Diagnostics" on page 52).
I
N S E R T B O O T A B L E M E D I A
nonbootable media, such as a floppy disk or CD. Insert bootable media.
I
N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N
The system configuration information does not match the
P —
R O G R A M
hardware configuration. The message is most likely to occur after a memory
module is installed. Correct the appropriate options in the system setup
program. See the Service Manual for this computer for more information.
K
E Y B O A R D C L O C K L I N E F A I L U R E
connection. Run the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 52).
K
E Y B O A R D C O N T R O L L E R F A I L U R E
connection. Restart the computer, and avoid touching the keyboard or the
mouse during the boot routine. Run the Keyboard Controller test in the Dell
Diagnostics (see "Dell Diagnostics" on page 52).
D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 0 / 0 8 - F O R P R O O F O N LY
58
Troubleshooting
The hard drive does not respond
0 —
The hard drive does not respond to commands
—
The hard drive may be defective. Shut
—
The operating system is trying to boot to
—
-
P L E A S E R U N
For external keyboards, check the cable
—
For external keyboards, check the cable
—
S S
YS T E M E T U P