Plug another power cord or change a power outlet.
Make sure the video cable is connected securely.
The cable may be damaged. Change another one.
Make sure the audio cable is connected securely.
The unit is on but cannot
Disconnect the AC power supply cord, wait one minute, then reconnect it.
The batteries may be exhausted. Replace the batteries.
Remote Control does not
The remote control is too far from the Blu-ray Player or does not
point at the Blu-ray Player.
The disc is dirty.
The playback picture is
Use a clean cloth to clean the disc before playback.
in poor quality or sound
The video signal from the external component is copy-protected.
Picture-in-picture is not
Confirm whether the disc supports picture-in-picture.
played with BD-Video.
please check if the disc is legal copy.
Cannot connect network
Confirm whether the network connection is ok.
You must insert USB memory with a minimum memory of 1GB.
Whether the capacity of Storage is full. if it is full, please Erase BD-Live
data in the Home menu and reset the unit.
After network connection,
Confirm whether the network connection is ok
cannot download file
Change USB device and then test it.