Retail Distribution - Cisco 6800 Series Provisioning Manual

Multiplatform phones
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Deployment and Provisioning

Retail Distribution

Retail Distribution
In a retail distribution model, a customer purchases a phone and subscribes to a particular service. The Internet
Telephony Service Provider (ITSP) sets up and maintains a provisioning server, and preprovisions the phone
to resynchronize with the service provider server.
Figure 1: Retail Distribution
The phone includes the web-based configuration utility that displays internal configuration and accepts new
configuration parameter values. The server also accepts a special URL command syntax for performing remote
profile resync and firmware upgrade operations.
The customer signs on to the service and establishes a VoIP account, possibly through an online portal, and
binds the device to the assigned service account. The unprovisioned phone is instructed to resync with a
specific provisioning server through a resync URL command. The URL command typically includes an
account Customer ID number or alphanumeric code to associate the device with the new account.
In the following example, a device at the DHCP-assigned IP address 192.168.1.102 is instructed to provision
itself to the SuperVoIP service:
http://192.168.1.102/admin/resync?https://prov.supervoip.com/cisco-init/1234abcd
In this example, 1234abcd is the Customer ID number of the new account. The remote provisioning server
associates the phone that is performing the resync request with the new account, based on the URL and the
Cisco IP Phone 6800 Series Multiplatform Phones Provisioning Guide
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