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PROBLEM
Wine cooler does not operate.
Wine cooler is not cold enough.
Compressor turns on and off frequently.
The light does not work.
Vibrations.
The wine cellar is too noisy
The door will not close properly.
AFTER SALES SERVICE
Before contacting the Customer Care Centre:
Switch the appliance on again to see if the problem has been eliminated. If it has not, switch off the appliance and repeat the
operation after one hour. If your appliance still does not work properly after carrying out the checks listed in the
troubleshooting guide and switching the appliance on again, contact the Customer Care Centre, clearly explaining the problem
and specifying:
• the appliance type and serial number (on the rating plate).
• the type of fault.
• the model.
• your full address.
• your telephone number and area code.
TROUBLESHOOTING GUIDE
• Is there a power cut?
• Is the plug plugged into the socket properly?
• Appliance is turned off?
• Has the door been closed properly?
• Are the bottles stopping the door from closing?
• Has the appliance been installed near a heat
• source?
• Door is opened too often
• Door gasket doesn't seal properly?
• Door is opened too often?
• Door is not closed properly?
• Is the wine cellar on?
• Light button is on?
• Is the wine cellar installed on a level surface?
• Is the wine cellar correctly installed?
• The rattling noise may come from the flow of the
• As each cycle ends, you may hear gurgling
• Is the wine cellar correctly installed?
• The door was changed to left‐hinged and was
• The shelves are installed correctly in position?
• The gasket is dirty?
POSSIBLE CAUSE
refrigerant, which is normal.
sounds caused by the flow of refrigerant in your
Wine cooler
not installed property?
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