Brew Group - Philips EP5961 User Manual

English
20
Problem
Coffee is leaking from
the coffee dispensing
spout.
Coffee does not come
out or coffee comes out
slowly.
The milk does not froth.
The coffee is splashing.
The milk is splashing.
Cause
You added milk.
The coffee dispensing spout is
clogged.
The coffee exit duct is clogged
The AquaClean filter was not
prepared properly for
installation or it is clogged.
The grinder is set to a too fine
setting.
The brew group is dirty.
The coffee dispensing spout is
dirty.
The machine circuit is blocked
by limescale.
The milk carafe is dirty or not
inserted correctly.
The milk dispensing spout has
not been opened fully.
The milk carafe is incompletely
assembled.
The type of milk used is not
suitable for frothing.
The distance between cup and
spout is too large.
The milk you use is not cold
enough.
Solution
Whether the milk you add is warm or
cold, it always decreases the
temperature of the coffee to some
extent.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
Clean the coffee exit duct with the
handle of the measuring spoon or a
spoon handle. Then switch the
appliance off and on again.
Remove the AquaClean filter and try to
brew a coffee again. If this works, make
sure the AquaClean filter is prepared
properly before you place it back. Place
back the prepared filter. If this still does
not work, the filter is clogged and needs
to be replaced.
Set the grinder to a coarser (higher)
setting.
Clean the brew group.
Clean the coffee dispensing spout and
its holes with a needle.
Descale the machine.
Clean the carafe and make sure that
you position and insert it correctly.
Make sure that the milk dispensing
spout is in the correct position.
Make sure that all the components
(especially the milk tube) have been
assembled correctly.
Different types of milk result in different
amounts of froth and different froth
qualities. We have tested the following
milk types which proved to deliver a
good milk froth result: semi-skimmed or
full-fat cow's milk, soy milk and lactose-
free milk.
Place the espresso stand on the drip
tray, under the spout.
Make sure you use cold milk coming
directly from the fridge.