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4Newpoint Sales Team
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4Newpoint Technologies Headquarters
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4Technical Support
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7Intended Audience
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7Objectives
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8Document Conventions
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8Windows Navigation Conventions
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10New in This Release
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12Important Information for Upgrading Compass
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12Upgrade Information
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16Installing Newpoint Compass
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25Installation Components
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40Modifying Port Settings
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42Installing Library Drivers
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45Driver Upgrades
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46Errors
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47Device Library Contents and File Structure
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50Logging Into and Exiting the System
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58Configuring the System
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59Newpoint Technical Support
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61The Problem Resolution Process
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62Problem Prioritization and Resolution Goals
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63Support Is a Collaborative Process
- 64Salem, NH
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69Windowing and Window Elements
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71Navigating in Newpoint Compass
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73Computer Failure
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73Network Failure
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73Software Failure
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74Using the Datascope to Detect Problems
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77Software Issues
- 76Tip & FAQ'
- 76Tips & Faq's
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79Frequently Asked Questions
- 80Salem, NH