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Appendices; Troubleshooting - Acer P5630 User Manual

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Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following
troubleshooting guide. If the problem persists, please contact your local reseller
or service center.
Image Problems and Solutions
#
Problem
1
No image appears
onscreen
2
Partial, scrolling
or incorrectly
displayed image
(for PC
(Microsoft®
Windows® 2000,
XP, Vista®,
Windows 7,
Windows 8.1,
Windows 10,
Macintosh® OS
compliant))
Connected as described in the "Getting Started"
section.
Ensure none of the connector pins are bent or
broken.
Check if the projector lamp has been securely
installed. Please refer to the "Replacing the Lamp"
section.
Make sure you have removed the lens cap and the
projector is switched on.
For an incorrectly displayed image:
Open "My Computer", open the "Control
Panel", and then double-click the "Display"
icon.
Select the "Settings" tab.
Verify that your display resolution setting is
lower than or equal to WUXGA-RB (1920 x
1200).
Click the "Advanced Properties" button.
If the problem still appears, change the monitor display
you are using and follow the steps below:
Verify that the resolution setting is lower than
or equal to WUXGA-RB (1920 x 1200).
Click the "Change" button under the
"Monitor" tab.
Click "Show all devices". Next, select "Standard
monitor types" under the SP box, and choose
the resolution mode you need under the
"Models" box.
Verify that the resolution setting of the
monitor display is lower than or equal to
WUXGA-RB (1920 x 1200).
Solution

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