Troubleshooting - Lenovo Thinkvision E24-10 User Manual

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table3-2.Troubleshooting
Problem
The words" Out
of Range" are
shown on the
screen, and the
power indicator is
flashing green.
The image quality
is unacceptable.
The power
indicator is not lit
and there is no
image.
Possible cause Suggested action
The system is set ● If you are replacing an old
to a display monitor, reconnect it and
mode which is adjust the display mode to
not supported by within the specified range
the monitor. for your new monitor.
● If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
● If these options do not
work, contact the
Customer Support Centre.
The video signal Be sure the signal cable is
cable is not firmly plugged into the
connected with system and monitor.
the monitor or
system
completely.
The color Select another colour setting
settings may be from the OSD menu.
incorrect.
The automatic Perform automatic image
image setup setup.
function was not
performed.
● The monitor's ● Be sure the power cord is
power switch connected properly.
is not switched
● Be sure the outlet has
on.
power.
● The power
● Power on the monitor.
cord is loose or
disconnected. ● Try using another power
● There is no cord.
power at the
● Try using another
outlet.
electrical outlet.
Reference
"Selecting a supported
display mode" on page
2-7
"Connecting and turning
on your monitor" on
page 1-3
"Adjusting your monitor
image" on page 2-4
"Adjusting your monitor
image" on page 2-4
"Connecting and turning
on your monitor" on
page 1-3
E24-10 Flat Panel Monitor User's Guide 3-2