Upgrade Firmware - GE G30 Instruction Manual

UPGRADE FIRMWARE

11.8 Upgrade firmware
11
If upgrading both EnerVista software and G30 firmware, upgrade the software first.
The firmware of the G30 device can be upgraded, locally or remotely, using the EnerVista software.
Upgrades are possible for the same release (such as 7.01 to 7.02) and from one firmware version to another (such as 7.2 to
7.3). When upgrading to another firmware version, check the release notes for compatibility. Release notes are located in
the Support Documents section of the website at
http://www.gegridsolutions.com/app/ViewFiles.aspx?prod=urfamily&type=9
If you are upgrading from version 7.0 or 7.1 to 7.2 or later, some CPU modules require a new boot version. Update this first.
You can also downgrade firmware; use the same procedure.
To upgrade the firmware:
1. If required, download the boot file and/or firmware from
http://www.gegridsolutions.com/app/ViewFiles.aspx?prod=urfamily&type=7
The firmware and boot files are .bin files.
2. Navigate to Settings > Product Setup > Security and ensure that the Remote Setting Authorized and Local Setting
Authorized settings are "ON." On the front panel of the device, the path is
Permission Security Access
If using CyberSentry security, also ensure that the relay and firmware are not locked under the Settings > Product
Setup > Security > Supervisory settings. A Supervisor role is required for these settings.
3. In EnerVista, back up the device settings by right-clicking the device and selecting Add Device to Offline Window. In
the window that displays, select an existing file to overwrite, or enter a name for a new settings file and optionally a
location for the new file. Click the Receive button to start the backup.
If an "Incompatible device order codes or versions" message displays, it means that you are trying to overwrite a file
for another product. You access the Convert Device Settings option by right-clicking the file in the Offline Window
area at the lower left. GE recommends converting settings in firmware steps, for example when converting from 6.0 to
7.4x, convert first to 7.0 then 7.4 in order to follow embedded conversion rules and keep settings. Note that the values
of all settings that have been defaulted during conversion are not listed in the conversion report; to find the value of a
setting before conversion, inspect the device backups made before conversion.
4. In EnerVista, navigate to Maintenance > Update Firmware.
First select the boot file if applicable, locating the .bin file, and proceed. Restart the device, the EnerVista software, and
refresh the order code in EnerVista under the Device Setup button.
To update the firmware, click Maintenance > Update Firmware, select the firmware update by locating the .bin file,
and proceed with the update.
If a warning message displays about the firmware not being supported by the EnerVista software, it means that the
firmware is a later version than the software. Upgrade the software to the same or later version as the firmware, then
try again.
When asked if upgrading over the Internet, the difference is the flash memory buffer size each time the software
sends data to the relay. Yes means that the flash memory buffer size is 256 bytes. No means that it is 1024 bytes,
which is faster.
If an "Unable to put relay in flash mode" message displays, set the Settings > Product Setup > Security > Dual
Permission Security Access > Remote Setting Authorized and Local Setting Authorized settings to "ON" and try
again.
When the update is finished, the relay restarts automatically.
5. Restart the EnerVista software, and refresh the order code in EnerVista under the Device Setup button.
6. Verify the boot and firmware version while the device is starting up or in EnerVista under Actual Values > Product Info
> Firmware Revisions. The boot revision is not the same as the firmware revision, and the firmware revision reflects
the UR release, for example firmware revision 7.40 is UR release 7.40.
7. Set the device to "programmed" under Settings > Product Setup > Installation. A self-test error displays on the device
until this is done.
11-12
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CHAPTER 11: MAINTENANCE
Settings  Product Setup  Security  Dual
G30 GENERATOR PROTECTION SYSTEM – INSTRUCTION MANUAL