Troubleshooting Alerts; Viewing Event Logs; Viewing Hardware Log - Dell EMC PowerEdge VRTX User Manual

Chassis management controller
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– Resolution: This can occur if the System Input Power Cap has been configured to a value that results in an increased power
need by fans having to be made up by reduction in the power allocation to the servers. User can increase the System Input
Power Cap to a higher value that allow for additional power allocation to the fans without an impact on server performance.

Troubleshooting Alerts

Use the CMC log and the trace log to troubleshoot CMC alerts. The success or failure of each email and/or SNMP trap delivery
attempt is logged into the CMC log. Additional information describing the particular error is logged in the trace log. However, since
SNMP does not confirm delivery of traps, use a network analyzer or a tool such as Microsoft's snmputil to trace the packets on the
managed system.

Viewing Event Logs

You can view hardware- and chassis logs for information on system-critical events that occur on the managed system.

Viewing Hardware Log

CMC generates a hardware log of events that occur on the chassis. You can view the hardware log using the web interface and
remote RACADM.
NOTE: To clear the hardware log, you must have Clear Logs Administrator privilege.
NOTE: You can configure CMC to send email or SNMP traps when specific events occur. For information on configuring
CMC to send alerts, see
Examples of hardware log entries
critical System Software event: redundancy lost
Wed May 09 15:26:28 2007 normal System Software
event: log cleared was asserted
Wed May 09 16:06:00 2007 warning System Software
event: predictive failure was asserted
Wed May 09 15:26:31 2007 critical System Software
event: log full was asserted
Wed May 09 15:47:23 2007 unknown System Software
event: unknown event
Viewing Hardware Logs Using CMC Web Interface
You can view, save, and clear the hardware log. You can sort the log entries based on Severity, Date/Time, or Description by clicking
the column heading. Subsequent clicks on the column headings reverse the sort.
To view the hardware logs using CMC Web interface, in the left pane, click Chassis Overview → Logs. The Hardware Log page is
displayed. To save a copy of the hardware log to your managed station or network, click Save Log, and then specify a location for a
text file of the log.
NOTE: Since the log is saved as a text file, the graphical images used to indicate severity in the user interface do not
appear. In the text file, severity is indicated with the words OK, Informational, Unknown, Warning, and Severe. The date
and time entries appear in ascending order. If <SYSTEM BOOT> appears in the Date/Time column, it means that the
event occurred during the turn-on or turn—off of any of the modules, when a date or time is not available.
To clear the hardware log, click Clear Log.
NOTE: CMC creates a new log entry indicating that the log was cleared.
NOTE: To clear the hardware log, you must have the Clear Logs Administrator privilege.
Viewing Hardware Logs Using RACADM
To view the hardware log using RACADM, open a serial/Telnet/SSH text console to CMC, log in, and type:
racadm getsel
To clear the hardware log, type:
racadm clrsel
190
Configuring CMC To Send
Alerts.

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