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Summary of Contents for Preventice Solutions BodyGuardian Verite
- Page 1 Patient Instruction Manual Preventice Services, LLC and Preventice Technologies, Inc., are independent, wholly owned subsidiaries of Preventice Solutions, Inc.
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Page 2: Contact Information
Contact Information Return your monitor to UPS on: ------------ / ------------ / ------------ Ordering additional supplies Phone: Email: 888.500.3522 (press 1, 1, 3) inventory@preventice.com Hours: 7:30 a.m. - 5:00 p.m. CST Returning your monitor Phone: Email: 888.500.3522 (press 1, 5) monitorrecovery@preventice.com Hours: 7:30 a.m. - Page 3 Patient Financial Obligations and Billing Information On behalf of your physician, you are being provided with a heart monitor from Preventice Services. This test will be billed in two parts: 1. Your medical professional will bill your insurance for the in-office hook-up and the final reading of the test results.
- Page 4 Welcome to the BodyGuardian® Verité Your physician has prescribed you the BodyGuardian Verité monitoring service provided by ® Preventice Services. The monitor continuously records all heartbeats, detecting irregular rhythms. You must wear the monitor for the length of time your doctor has prescribed. Important Preventice Services is not an emergency response service.
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Page 5: Your Equipment
Your Equipment Ensure that the following equipment is included in the box. Your equipment may vary from the components pictured. Preventice reserves the right to modify, change, or discontinue products or accessories at any time. Lead wires Keep lead wires plugged into monitor at all times, even when charging the battery and returning the monitor. -
Page 6: Step 1: Preparing Your Skin
Step 1: Preparing your skin All leads should be put on BEFORE the plastic PULL Tab is removed from the monitor. The order of lead important placement is and should be done in the correct order every time the leads are attached. •... -
Page 7: Step 2: Attaching The Electrodes
Step 2: Attaching the electrodes LEFT RIGHT black Attach the wire aligned with the left side of your neck, two finger widths below the left collarbone. Attach the wire below and to the left of the black wire, under the breast and to the outer ribcage (bone part of the ribs). -
Page 8: Step 3: Charging The Monitor
Step 3: Charging the Monitor Important: The monitor should be charged daily for at least two hours or as needed using only monitor charger provided in the box. Upon receiving the monitor, you may need to charge the monitor if the battery gauge is less than half. - Page 9 Step 4: Activating Your Monitor Important: PULL Tab If you have accidentally removed the before attaching the electrodes, contact Preventice • Services at 888.500.3522 (press 1, 1, 4). You should NOT push the Event button unless you feel a symptom. •...
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Page 10: Step: 5 Navigating The On-Screen Menu
Step: 5 Navigating the On-Screen Menu The BodyGuardian Verité monitor does NOT have a touch-screen. Do not attempt to press the screen to make selections. To wake up the monitor, tap the event button. Do NOT press hard. The monitor has a series of With your finger, gently touch Press the middle circle to touch-sensitive buttons to the... - Page 11 Step 6: Recording Your Symptoms If you begin to feel symptoms related to why your monitor was prescribed, such as dizziness, chest pain or shortness of breath, you can manually record these events. You have 20 seconds to select the appropriate symptom and 20 seconds to select the appropriate activity.
- Page 12 Step 7: Recording Your Activities You have 20 seconds to select the appropriate symptom and 20 seconds to select the appropriate activity. Available Activities: 1. None or Accidental Push 2. Sitting 3. Laying Down 4. Walking (Shopping) 5. Cleaning 6. Bending or Standing Touch the up or down arrows to scroll through the selections until 7.
- Page 13 Screen Interpretation 1. Pending Data – 2. Transmission Strength – Displays the number of items The “E” symbol waiting to be transmitted. indicates the monitor can transmit data. This number represents the events that • 3. Date and Time – Provided by cellular service have been captured and other informational based on the nearest tower in your area.
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Page 14: Frequently Asked Questions
Frequently Asked Questions Why does the screen display “Connect electrodes to begin monitoring”? 1. The monitor is not in study mode and has not recognized your heart rhythm. 2. Verify the leads are properly connected to the electrodes. 3. Verify the electrodes are securely adhered to your skin without wrinkles or bubbles. - Page 15 Frequently Asked Questions Why does the screen display “Something has gone wrong” and a 4 digit error code? Monitor requires reset. Push Target/Select button for 3 seconds then quickly push the event button (do not push and hold). If the problem persists, contact 888.500.3522 (press 1, 1, 4).
- Page 16 Frequently Asked Questions Why does the screen display “Please Reconnect Electrodes” or Monitoring Suspended”? 1. One or more leads is not adhered properly. Ensure all leads are securely fastened to the electrodes on your skin. 2. Verify the electrodes are securely adhered to your skin without wrinkles or bubbles.
- Page 17 Frequently Asked Questions Why is my monitor not picking up a wireless signal? 1. Power on the monitor and check the signal bars in each room, find the room with the strongest signal. 2. If this is not possible, once you outside, the device will begin to transmit. 3.
- Page 18 Step 8: Returning the Equipment Using UPS® Return the BodyGuardian Verité equipment to ® Preventice immediately after your service ends. 1. Place the monitor and attached lead wires into the white padded pouch, then place the pouch inside the box. Do NOT remove the battery from the monitor.
- Page 19 Patient Survey We appreciate your feedback. Please return this survey inside the box once your study is completed. This survey can also be completed online at: www.preventicesolutions.com/patients/patient-survey.html City State Patient Name □ Contact me via: Phone Doctor’s office/hospital □ □ □...
- Page 20 □ I hereby authorize Preventice Solutions, Inc. to use, reuse, publish or republish my name in light of any communication I made and photographic likeness in all forms and all media for advertising, marketing, and any other lawful purposes. I release and discharge Preventice Solutions, Inc. from any and all claims and demands that may arise out of or in connection with the use of photographs, name or likeness, including without limitation any and all claims for libel or violation of any right of publicity or privacy.
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