What should I do if my DENAS PCM device does not turn on?

If your DENAS PCM device does not switch on after pressing the key, the probable reason is that the batteries are missing. The remedy is to place a new set of batteries as described in Section 9, Battery Replacement Procedure. For more information, see page 67 of the manual.

What are the contraindications for using the DENAS PCM device?

It is not allowed to use the DENAS PCM device for treatment of patients with implanted electronic devices (such as a heart pacemaker) or patients with idiosyncrasy of electric current. Relative contraindications include status epilepticus, availability of neoplasms of any etiology and location, acute fever of unknown etiology, venous thrombosis, acute psychological stress or alcoholic or drug intoxication. For these relative contraindications, it is recommended to consult your doctor before using the electrical stimulator.

How do I turn off the DENAS PCM device?

To turn off the DENAS PCM device, press and hold the power key for 3 seconds. The message «Good Health» will appear on the display, and the device will switch off after a sound signal.

How do I replace the batteries in my DENAS PCM device?

To replace the batteries in your DENAS PCM device: open the battery case (1) and remove the old batteries. Then, place new LR6/AA type batteries (1.5 V) or relevant storage batteries (1.2 V) (2), respecting the polarities. Finally, close the battery case (3). For more information, see page 66 of the manual.

How do I select a program or mode on the DENAS PCM device?

To select a program or mode on the DENAS PCM device, use the navigation keys to select the necessary program, mode or function and then press the OK key to open it. For more information, see page 34 of the manual.

How do I turn on the DENAS PCM device?

To turn on the DENAS PCM device, press the power key. After a sound signal and startup screen, it will show the Main Menu (if Last Settings Recording Function is disabled) or the last active mode (if enabled).

How do I determine the appropriate stimulation intensity level for the DENAS PCM device?

The appropriate stimulation intensity for the DENAS PCM device is determined individually based on your subjective feelings. There are three conventional levels:Minimal level: No sensation or a light vibration. Recommended for children under 12, adults with cardiovascular diseases (hypertension, hypotension, vegetal dystonia), and those with frequent headaches or giddiness.Comfort level: Sensations are above the sensitivity threshold, with painless vibration, prickly sensation, or light burning. This level is used more often.Maximal level: Sensations are on the sensitivity threshold, with painful burning or prickly sensation, and muscles may jerk. Applied for intensive pain syndromes. You should control the intensity level according to your sensations and not exceed the tolerance threshold.

What is the main purpose of the DENAS PCM device?

The DENAS PCM Multipurpose Transcutaneous Electrical Stimulator is designed to exert general regulating impact on physiological systems of the human body and to treat functional disorders of a wide range of illnesses. It applies electric current impulses on biologically active points and zones of the human body to perform dynamic electrical nerve stimulation. For more information, see page 10 of the manual.

Why does my DENAS PCM device automatically turn off?

The DENAS PCM device automatically switches off not later than 5 minutes after one of its keys (except for the power key) has last been pressed, after the electrodes have been released from the skin, or after the stimulation period has finished. For more information, see page 19 of the manual.

What causes fast battery consumption on the DENAS PCM device?

Fast battery consumption on the DENAS PCM device can be caused by:Low-quality batteries. Remedy: Use high-quality batteries (alkaline or storage batteries with voltage not less than 1.5 V).Maximal backlit brightness level. Remedy: Reduce backlit brightness by going to Settings → Brightness.Economical Use of Batteries Function is disabled. Remedy: Enable this function by going to Settings → Economy. For more information, see page 71 of the manual.

What does a flashing battery symbol and alarm sound mean on my DENAS PCM device?

If the battery symbol flashes and the DENAS PCM device generates an intermittent alarm sound during operation, it indicates that the voltage of the set of batteries is less than 2.1 V. You need to replace the batteries. For more information, see pages 64 and 70 of the manual.

How do I clean my DENAS PCM device?

For daily maintenance, you should perform a visual inspection of the DENAS PCM device and disinfect its electrodes. Use standard disinfection means (such as 3% penozone) and soft napless diapers for cleansing the electrodes. After cleaning, make sure the electrode is dry when storing.

Why does my DENAS PCM device turn off immediately after I switch it on?

If your DENAS PCM device produces sound signals and automatically switches off after turning on, it could be because the voltage of the batteries is less than 2.1 V, in which case you should replace the batteries. Alternatively, if the interval between switching on and off is less than 3 seconds, you should leave the device off for a minimum of 3 seconds and then switch it on again. For more information, see page 67 of the manual.

Why is my DENAS PCM device not providing electrical stimulation with the built-in electrode?

If your DENAS PCM device is not providing electrical stimulation with the built-in electrode, check the following:No electric stimulation mode has been selected. Remedy: Open Programs or Frequency Menu and select the necessary electrical stimulation mode.The contact area of the in-built electrode with the skin is not sufficient. Remedy: Press the electrode tightly to the skin. Slightly moisten the skin if necessary.Zero intensity level is set. Remedy: Increase the intensity level. For more information, see page 68 of the manual.

How can I save battery life on my DENAS PCM device?

To save battery life on your DENAS PCM device, you can reduce the backlit brightness level or enable the 'Economical Use of Batteries Function'. The Economy mode reduces backlit duration, regardless of the set brightness level. To enable it, navigate to Settings > Economy and select 'ON'. For more information, see pages 49, 50 and 51 of the manual.

What type of batteries does the DENAS PCM device use?

The DENAS PCM device uses two LR6/AA type batteries with a voltage of 1.5 V. It is also allowed to use relevant storage batteries with a voltage of 1.2 V. For more information, see page 19 of the manual.

Where should I avoid applying the DENAS PCM device?

It is prohibited to apply the DENAS PCM device in direct projection of the heart in the front. For more information, see pages 5 and 79 of the manual.

How do I change the language on my DENAS PCM device?

The user interface of the DENAS PCM device is available in five languages: Russian, English, German, Italian, and French. To change the language, use the navigation keys to select the necessary language in the Language Menu and confirm your choice by pressing the OK key. For more information, see page 58 of the manual.

Why is my DENAS PCM device not providing electrical stimulation with external electrodes?

If your DENAS PCM device is not providing electrical stimulation with external electrodes, check the following:No electrical stimulation mode has been selected. Remedy: Open Programs or Frequency Menu and select the necessary electrical stimulation mode.The contact area of the external electrode with the skin is not sufficient. Remedy: Press the external electrode tightly to the skin. Slightly moisten the skin if necessary.Zero intensity level is set. Remedy: Increase the intensity level. For more information, see page 69 of the manual.

How do I adjust the volume settings on the DENAS PCM device?

To adjust the volume settings on the DENAS PCM device, go to the Sound Settings Menu. You can select between general device sound, skin contact sound, and key pressing sound. The device has three volume levels: mute (0), minimal (1), and maximal (2). Use the navigation keys to select a level and confirm with the OK key. For more information, see page 46 of the manual.

How do I navigate the menu on the DENAS PCM device?

To return to the previous menu on the DENAS PCM device, use the Previous Menu Key. To open the Main Menu, use the Reset Key. For more information, see page 34 of the manual.

What are the main stimulation modes available on the DENAS PCM device?

The DENAS PCM device menu contains the following main stimulation modes designed for treatment: Programs, Frequency, MED, and Screening.

How can I improve skin contact for the DENAS PCM electrodes?

To improve contact, you can moisture the skin with water or with Malavtilin cream, or with Baby-DENS cream for children, before applying the electrodes of the DENAS PCM device. For more information, see page 27 of the manual.

How do I activate the Children's Doctor Function on the DENAS PCM device?

To activate the Children's Doctor Function on the DENAS PCM device, select the 'Children's Doctor' section in the Main Menu using the navigation keys and confirm with the OK key. Then, set the child's age using the navigation keys and confirm with OK. If the function is enabled, a symbol will appear in the status bar. For more information, see page 44 of the manual.

Why does my DENAS PCM device not automatically turn off after inactivity or loss of contact?

If your DENAS PCM device does not automatically switch off when the electrodes stop contacting the skin or after 5 minutes of inactivity, it is likely because 'Therapy without Contact Control Function is enabled'. To enable automatic shut-off, you need to disable this function (see item 7.2.7 Contact Menu). For more information, see page 69 of the manual.

Why is my DENAS PCM device not making any sound?

If your DENAS PCM device is not producing sound signals (e.g., for mode switching, intensity changes, or end of mode), it is likely because sound is switched off. To fix this, you need to increase the volume by going to Settings → Sound → General. For more information, see page 68 of the manual.

How do I set the time and alarm on my DENAS PCM device?

To set the current time, go to the Clock Menu. Set the cursor on the area to be changed, use the navigation keys to change the values, and confirm with the OK key. To set the alarm, go to the Alarm Clock Menu. You can set the periodicity (disabled, one time, or daily) and set the signal time using the navigation keys and confirming with OK. For more information, see pages 54, 55 and 56 of the manual.

How do I use the Timer Function on the DENAS PCM device?

The Timer Function is used when it's not possible to control the stimulation time or when a specific duration is required. When enabled, the stimulation time is counted as a countdown timer. You can set the timer value from 1 to 30 minutes with a pitch of 1 minute. If the timer is set to 0 minutes, the function is disabled, and there will be direct timing of sessions in stimulation modes. The Timer Function settings are available in the Frequency Menu, while time in Programs, MED, and Screening Menus is fixed. For more information, see pages 62 and 63 of the manual.

Should I remove the batteries from my DENAS PCM device if I'm not using it for a long time?

Yes, if you are not going to use the DENAS PCM device for a long time, it is recommended to remove the set of batteries from the battery case.

In which modes can I use external therapeutic electrodes with the DENAS PCM device?

External therapeutic electrodes can only be used for Frequency and Programs modes with the DENAS PCM device.

Can I use non-manufacturer external electrodes with my DENAS PCM device?

No, it is prohibited to connect the DENAS PCM device to any other devices except for external electrodes produced by the manufacturer. The device should only be connected to external electrodes produced by the manufacturer.

Why are certain programs missing from the Programs Menu on my DENAS PCM device?

If programs like 'Gynecologic Pain', 'Gynecology', or 'Potency' are missing from the Programs Menu on your DENAS PCM device, it is because the 'Children's Doctor Function is enabled'. These programs are not available when this function is active. To access them, you need to disable the Children's Doctor Function. For more information, see page 71 of the manual.

Why does the backlight on my DENAS PCM device fade very quickly?

If the indicator backlight on your DENAS PCM device fades very quickly, it is because the 'Economical Use of Batteries Function is enabled'. To resolve this, you need to disable the Economical Use of Batteries Function by going to Settings → Economy. For more information, see page 69 of the manual.

Are there special instructions for moving the DENAS PCM device during Screening mode?

Yes, when the DENAS PCM device is operated in Screening mode, the electrode should be kept stable on the patient's skin. It is not allowed to move the electrode of the device during its operation. For more information, see page 99 of the manual.

Are there special instructions for using external electrodes or moving the DENAS PCM device during MED mode?

Yes, when using the MED Program on the DENAS PCM device, stimulation should be performed with the built-in electrode only. Additionally, when the device is operated in MED mode, the electrode should be kept stable on the patient's skin, meaning it is not allowed to move the electrodes of the device during its operation. For more information, see page 96 of the manual.

Will removing batteries from my DENAS PCM device erase my settings?

Yes, if the batteries are removed from the DENAS PCM device for more than 5 minutes, your individual settings and any set reminders will clear off, and information about the current time will be lost. For more information, see page 65 of the manual.

What is the 'Therapy without Contact Control Function' on the DENAS PCM device?

The 'Therapy without Contact Control Function' allows the DENAS PCM device to generate electrical impulses notwithstanding the quality of contact or whether the electrodes contact the skin. When enabled, the device does not produce any signal if electrodes stop contacting the skin. This function is available for Programs and Frequency modes, except for the Muscles Program. For more information, see pages 60 and 61 of the manual.

What is the 'Last Settings Recording Function' on the DENAS PCM device?

The 'Last Settings Recording Function' on the DENAS PCM device allows it to switch on in the same treatment mode that was active when the device was last switched off. If this function is disabled, the device will go into the Main Menu after switching on.

How can I enable or disable the contact sound for the DENAS PCM electrodes?

To enable or disable the sound signal that confirms electrode contact with the skin on your DENAS PCM device, navigate to the relevant sound settings. Use the navigation keys to select 'OFF' or 'ON' and confirm your choice by pressing the OK key.

Why does the DENAS PCM device start at minimum intensity in Programs mode?

For safety reasons, when the DENAS PCM device shows the chosen mode in Programs, electric stimulation will be at the minimum intensity level. You then need to set the necessary intensity with the navigation keys. For more information, see page 38 of the manual.

How far should I keep my mobile phone from the DENAS PCM device during use?

You should maintain a minimum distance of 3 meters from the DENAS PCM device to mobile communicating devices (mobile phones, wireless phones) if their output capacity is more than 2 W.

What frequency ranges are available on the DENAS PCM device?

The DENAS PCM device allows setting impulse frequencies in Range 1: 1.0 to 9.9 Hz with a pitch of 0.1±0.05, and Range 2: 10±1 Hz, which includes MED (preventive treatment) and Screening modes and Programs Menu. For more information, see page 14 of the manual.

Is the DENAS PCM device waterproof?

No, the DENAS PCM device is not waterproof. You should keep it away from humidity. For more information, see page 7 of the manual.

How can I enable or disable menu navigation sounds on the DENAS PCM device?

To enable or disable the sounds that accompany navigation around the menu on your DENAS PCM device, use the navigation keys to select 'OFF' or 'ON' in the sound settings and confirm your choice by pressing the OK key.

Why did the alarm not go off on my DENAS PCM device?

If your DENAS PCM device did not switch on at the time set for the Alarm Clock, it's because the 'Alarm Clock is Off'. To fix this, you need to switch on the Alarm Clock by going to Settings → Alarm Clock → Off and selecting 'One time' or 'Daily' mode. For more information, see page 70 of the manual.

What should I do if my DENAS PCM device has been stored in cold temperatures?

If the DENAS PCM device has been stored at a temperature 10°C below the ambient air temperature, you should leave it at the temperature of the application environment for a minimum of two hours before using. For more information, see page 8 of the manual.

How do I change the display color theme on my DENAS PCM device?

The user interface of the DENAS PCM device is available in four color themes: Turquoise, Winter, Bronze, and Night. To change the theme, use the navigation keys to select the desired color theme in the Colour Menu and confirm your choice by pressing the OK key. For more information, see page 59 of the manual.

What clothing should I avoid when using the DENAS PCM device?

To prevent electrostatic discharge, you should not wear clothes made of synthetic materials during the treatment session with the DENAS PCM device.

Can I open or modify my DENAS PCM device?

No, any partial or full dismantling of the DENAS PCM device, as well as any modifications in the device are prohibited. Only specialists qualified by the manufacturer should perform any repair works.