Siemens CF62 User Manual page 104

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104 Questions & Answers
Problem
Capacity prob-
lems with, for
example, Games
& More, ringtones,
pictures, SMS
archive.
No WAP access,
downloading not
possible.
Text message
cannot be sent.
EMS pictures &
sounds are not dis-
played on the des-
tination phone.
No Internet access
possible.
PIN error/
PIN2 error.
Phone code error. Three wrong entries.
Service provider
Code error.
Too few/too many
menu entries.
No fax possible.
Possible causes
Phone memory full.
Profile not activated, profile set-
tings wrong/incomplete.
Service provider does not sup-
port this service.
Phone number for service cen-
ter not set or incorrect.
SIM card contract does not
support this service.
Service center too busy.
Recipient does not have a com-
patible phone.
Destination phone does not
support the EMS standard.
Incorrect WAP profile set, or
wrong or incomplete settings.
Three wrong entries.
No authorization for this ser-
vice.
Functions may have been
added or deleted by the service
provider via the SIM card.
Wrong settings in the PC.
No authorization for this ser-
vice.
Possible solution
Delete files in the relevant areas.
Activate (page 68), set (page 68) WAP profile or set
HTTP profile (page 81). If necessary, ask your service
provider.
Contact your service provider.
Set service center (page 55).
Contact your service provider.
Repeat message.
Check.
Check settings or contact your service provider.
Enter the PUK (MASTER PIN) supplied with the SIM
card according to the instructions. If the PUK (MAS-
TER PIN) has been lost, please contact your service
provider.
Contact Siemens Service (page 106).
Contact your service provider.
Check with your service provider.
Check settings (page 81).
Contact your service provider.