Page 1: Operating Instructions
KX-HDV330 Model No. KX-HDV430 KX-HDV430 Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. Note • In this manual, the suffix of each model number is omitted unless necessary.
Page 2 Introduction Introduction This manual describes information about the installation and operation of KX-HDV330 / KX-HDV430. Related Documentation • Quick Start Guide Describes basic information about the installation and safety precautions to prevent personal injury and/or damage to property. • Administrator Guide Describes detailed information about the configuration and management of this unit.
Page 3: Table Of Contents
2.2.2 Adjusting the Stand Position ..................19 2.2.3 Removing the Stand ..................... 19 2.2.4 Adjusting the Camera Angle (KX-HDV430 only) ............19 2.2.5 Attaching the Optional KX-HDV20 to the Unit .............. 21 2.2.6 Connections (including optional KX-HDV20) ..............22 2.2.7 Wall Mounting .......................
Page 4 3.4.7 Using Call Waiting ......................66 3.4.8 Using Off-hook Monitor ....................67 3.4.9 Using Training Mode ....................67 Making a Video Call (KX-HDV430 only) ............... 68 3.5.1 Video Call Screen ......................68 3.5.2 Video Call Options ......................69 3.5.3 Pausing and resuming sending your video feed ............69 3.5.4...
Page 5 Troubleshooting ......................133 Error Messages ......................137 Revision History ......................138 Wall mounting template ....................139 5.8.1 KX-HDV330 / KX-HDV430, optionally with 1 attached KX-HDV20 ......140 5.8.2 For mounting 2 or more KX-HDV20 units ..............141 Document Version: 2017-08 Operating Instructions...
Page 6 Table of Contents Operating Instructions Document Version: 2017-08...
Page 7: Important Information
Section 1 Important Information This section provides important information intended to prevent personal injury and property damage. Document Version: 2017-08 Operating Instructions...
Page 8: Data Security
– Change the password regularly. • Security settings, such as passwords, cannot be undone at Panasonic service centers. Take measures to prevent passwords from being lost or forgotten. • If a password is forgotten, initialize the unit and configure the settings again. For details, consult your administrator or dealer.
Page 9: Regional Information
The following declaration is applicable to KX-HDV330NE / KX-HDV330X/ KX-HDV430NE / KX-HDV430X only. Hereby, Panasonic Corporation declares that the radio equipment described in this manual is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.eu/doc...
Page 10: For Users In New Zealand
1.3.5 For Users in New Zealand 1.3.5 For Users in New Zealand This equipment shall not be set to make automatic calls to the Telecom ‘111’ Emergency Service. PTC General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
Page 11: For Users In Canada
Hearing Aid T-Coil when used with T-Coil equipped hearing aids and cochlear implants. TIA-1083 Responsible Party Panasonic Corporation of North America Two Riverfront Plaza, Newark, New Jersey 07102-5490 Technical Support Panasonic Corporation of North America Two Riverfront Plaza, Newark, New Jersey 07102-5490 Telephone: 1 (800) 528-6747 Option 1 1.3.7 For Users in Canada...
Page 12 1.3.7 For Users in Canada Notice • This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. •...
Page 13: For Best Performance
1.4 For Best Performance 1.4 For Best Performance Environment • Keep the product away from heating appliances and devices that generate electrical noise, such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the product.
Page 14 1.4 For Best Performance Operating Instructions Document Version: 2017-08...
Page 15: Before Operating The Telephones
Section 2 Before Operating the Telephones This section shows you the basic information for your telephone. Document Version: 2017-08 Operating Instructions...
Page 16: Accessory Information
2.1 Accessory Information 2.1 Accessory Information Included Accessories KX-HDV330 / KX-HDV430 Handset: 1 Handset Cord: 1 Stand: 1 Wall Mounting Adaptor: 1 Screw for wall mounting adaptor: Screws for wall mounting: 2 Optional Accessories KX-HDV330 20 Key Expansion Model AC Adaptor...
Page 17 KX-A424BR (PNLV6508) / KX-A424CE (PNLV6508) / KX-A424E (PNLV6508) / KX-A424AG (PNLV6508) / KX-A424TW (PNLV6508) KX-HDV430SX KX-A424SX (PNLV6508) KX-HDV20SX KX-HDV430 / KX-A424 (PNLV6508) KX-HDV20 KX-HDV430C • This unit complies with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network, this unit can receive the necessary power from the network through the Ethernet cable.
Page 18: Installation And Setup
2.2 Installation and Setup Note • Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. • The installation and setup method are illustrated by figure KX-HDV330.
Page 19: Adjusting The Stand Position
Tilt the stand in the direction indicated while pushing the PUSH marks with both hands. PUSH PUSH 2.2.4 Adjusting the Camera Angle (KX-HDV430 only) You can tilt the camera's angle by turning the wheel on the back of the camera. ↑ : Tilt the camera upward.
Page 20 2.2.4 Adjusting the Camera Angle (KX-HDV430 only) In that case, mark will appear instead of the camera lens. Operating Instructions Document Version: 2017-08...
Page 21: Attaching The Optional Kx-Hdv20 To The Unit
Fasten the KX-HDV20 to the unit with the included screw. Remove the hole cover. Attach the stand to both the KX-HDV330 / KX-HDV430 and the KX-HDV20. See "2.2.1 Attaching the Stand". Or, if the unit will be mounted on a wall, perform wall mounting.
Page 22: Connections (Including Optional Kx-Hdv20)
The KX-HDV20 can be used only when the product receives power from the optional AC adaptor; it cannot be used when the product receives power via Power-over-Ethernet (PoE). KX-HDV330 / KX-HDV430 / KX-HDV20 Connection cable Connect the connection cable as shown in the illustration.
Page 23 2.2.6 Connections (including optional KX-HDV20) 60 mm (2 3/8 in) or less Use a straight CAT 5e (or higher) Ethernet cable (not included) that is 6.5 mm (1/4 in) in diameter or less. When connecting to a switching hub If PoE is available, an AC adaptor is not needed. If you are using a PoE hub, the number of devices that you can connect simultaneously is limited by the amount of power supplied by the hub.
Page 24: Wall Mounting
2.2.7 Wall Mounting 2.2.7 Wall Mounting The KX-HDV330 / KX-HDV430 and up to 5 optional KX-HDV20 units can be mounted on a wall. Notice • When inserting screws, avoid pipes and electrical cables, etc., that may be present/buried. • The screw heads should not be flush to the wall.
Page 25 2.2.7 Wall Mounting Drive the large screws into the wall either 83 mm (3 1/4 in) or 100 mm (3 15/16 in) apart, and mount the unit on the wall. KX-HDV330 / KX-HDV430 With optional KX-HDV20 *1 *2 If you will mount additional KX-HDV20 units, connect the connection cable for the next unit to the unit you are attaching.
Page 26 2.2.7 Wall Mounting For 2nd to 5th KX-HDV20 Ethernet cables EHS headset cable AC adaptor 40 mm (1 37/64 in) or less Washer Drive the screw to this point. 83 mm (3 1/4 in) or 100 mm (3 15/16 in) Connection cable Connect the connection cable as shown in the illustration.
Page 27: Hooking The Handset
2.2.8 Hooking the Handset 2.2.8 Hooking the Handset To Hook the Handset during a Conversation Hook the handset over the top edge of the unit. To Lock the Handset Hook when the Unit is Wall Mounted Remove the handset hook from the slot. Turn it up-side-down.
Page 28: Location Of Controls
2.3 Location of Controls 2.3 Location of Controls KX-HDV330NE KX-HDV330X / KX-HDV330SX Operating Instructions Document Version: 2017-08...
Page 29 2.3 Location of Controls KX-HDV330RU KX-HDV330 Document Version: 2017-08 Operating Instructions...
Page 30 2.3 Location of Controls KX-HDV330C MENU Display the menu. The contents of the menu differ depending on the settings and mode. For details about the settings displayed in the menu, see "5.3 Settings Displayed in the Menu". Touch display For details about the display, see "2.4.1 Display ". HOME Return to the Home screen.
Page 31 2.3 Location of Controls Used to adjust the ringer/receiver volume. HOLD During talking, used to place a call on Hold. In standby mode, used to retrieve a call on hold if there is one. Microphone Used for hands-free conversation. SP-PHONE Used for performing hands-free operations.
Page 32 2.3 Location of Controls KX-HDV430NE KX-HDV430X / KX-HDV430SX Operating Instructions Document Version: 2017-08...
Page 33 2.3 Location of Controls KX-HDV430RU KX-HDV430 Document Version: 2017-08 Operating Instructions...
Page 34 Used for video communication. The other party can view the video feed from your camera if they have a compatible device. You can tilt the camera’s angle by turning the wheel on the back of the camera. For details about the camera, see "2.2.4 Adjusting the Camera Angle (KX-HDV430 only)". Ringer / Message Waiting / Missed Call Indicator The lamp flashes when you are receiving a call, or when you have an unread message or missed call notification.
Page 35 2.3 Location of Controls MUTE/AUTO ANS Used to receive an incoming call in hands-free mode or mute the microphone/handset during a conversation. Used to adjust the ringer/receiver volume. HOLD During talking, used to place a call on Hold. In standby mode, used to retrieve a call on hold if there is one.
Page 36 2.3 Location of Controls KX-HDV20NE / KX-HDV20X / KX-HDV20RU / KX-HDV20 / KX-HDV20SX Self-labeling LCD For details about the self-labeling LCD, see "2.4.6 KX-HDV20 Self-labeling LCD ". DSS Keys [01–20] Used to perform the assigned function. When a key is assigned as a Line key, it can be used to confirm the status of the line.
Page 37: The Display And Icons
2.4 The Display and Icons 2.4 The Display and Icons This section explains the keys and icons that appear on the display. 2.4.1 Display [Example] This is an example of the standby screen. By pressing / , you can switch the display. For details, see “2.4.5 Switching the Display by Pressing HOME ".
Page 38: Icons Displayed In The Status Bar
2.4.2 Icons displayed in the status bar 2.4.2 Icons displayed in the status bar Suffix Meaning (none) / C NE / RU / SX / X Handset in use Headset in use Using speakerphone Off-hook monitor Training mode FWD enabled DND enabled Auto answer enabled...
Page 39: Operation Icons Displayed In The Operation Area
Display the previous page Display the next page Scroll left (general screens) Pan the Camera left (Network Camera viewer) (KX-HDV430 only) Scroll right (general screens) Pan the Camera right (Network Camera viewer) (KX-HDV430 only) Tilt the Camera up (Network Camera viewer) (KX-HDV430 only)
Page 40 Change a message between read and unread Go on-hook Ringer off Move to the camera's home position (Network Camera viewer) (KX-HDV430 only) Zoom in (Network Camera viewer, Communication Camera) (KX-HDV430 only) Zoom out (Network Camera viewer, Communication Camera) (KX-HDV430 only)
Page 41 2.4.3 Operation icons displayed in the operation area Note • Example images of the display in this manual are samples only, and the actual screen on your phone may vary in color and/or appearance. • Descriptions of icons displayed with text are not included. Document Version: 2017-08 Operating Instructions...
Page 42: Character Input Icons
2.4.4 Character input icons 2.4.4 Character input icons Suffix Meaning (none) / C NE / RU / SX / X Latin character entry mode Numeric character entry mode 0 - 9 Special character (Extended 1) entry mode Special character (Extended 2) entry mode Greek character entry mode Cyrillic character entry mode Note...
Page 43: Switching The Display By Pressing / Home
2.4.5 Switching the Display by Pressing HOME 2.4.5 Switching the Display by Pressing / HOME Switching the display of the standby screen While the phone is in standby mode, you can cycle through the available standby screens by pressing . The most recently displayed screen serves as the standby screen. HOME Normal display 1 Normal display 2...
Page 44 2.4.5 Switching the Display by Pressing HOME Note • Example images of the display in this manual are samples only, and the actual screen on your phone may vary in language and/or appearance. Switching the display of the incoming call, active call, and conference screens While receiving a call, during a call, or during a conference, you can switch the display by pressing .
Page 45 2.4.5 Switching the Display by Pressing HOME Status Icon Meaning Color Light pattern Blue Slow Flashing On hold Blue Quick Flashing Incoming call In use at another unit Slow Flashing On hold at another unit — — Registration error Line information Information about the line (name, phone number) is displayed.
Page 46 If a call is arriving at a BLF key, a red dot is displayed in the upper left. This item is displayed only when the feature is enabled. Contact your administrator for further information. KX-HDV430 only Operating Instructions Document Version: 2017-08...
Page 47: Kx-Hdv20 Self-Labeling Lcd
One Touch Dial Call History Line Line Status Simultaneous Ring Presence ACD[Wrap Up] Directed Call Pickup Group Pickup ACD[Login] Call Forward Hoteling/Hospitality Transfer Blind Transfer Conference Park Park Retrieve Network Camera Application (KX-HDV430 only) Function Label Name Document Version: 2017-08 Operating Instructions...
Page 48 2.4.6 KX-HDV20 Self-labeling LCD Page Information Indication Meaning Displaying page 1 Displaying page 1 with a call arriving at a BLF key on page 2 Displaying page 2 Displaying page 2 with a call arriving at a BLF key on page 1 Note •...
Page 49: Main Menu
Used to access the advanced settings menu. See "4.10 Changing the Advanced Settings". Network Camera Used to access the Network Camera feature. See "3.10 Network Camera (KX-HDV430 only)" . Comm. Camera Used to access the Communication Camera feature. See "3.11 Communication Camera (KX-HDV430 only)".
Page 50: Phonebook
2.6 Phonebook 2.6 Phonebook The KX-HDV330 / KX-HDV430 has 2 types of phonebook. Personal Phonebook This phonebook is stored in the telephone. You can store up to 500 items (5 phone numbers per item, max. 2500 phone numbers) in the telephone along with names for easy access.
Page 51: Basic Operations
2.7 Basic Operations 2.7 Basic Operations This section explains the basics of using the unit. 2.7.1 Going off- and on-hook Going off-hook In this manual, when you see the phrase "off-hook", you can do any of the following: [In standby mode] •...
Page 52: Adjusting The Volume
2.7.2 Adjusting the Volume 2.7.2 Adjusting the Volume Adjusting the Receiver/Speaker/Headset Volume Press the [ ] or [ ] volume key to adjust the volume during a conversation. Note • Both receiver volume and headset volume are adjusted in training mode. See "3.4.9 Using Training Mode ".
Page 53: Using The Incoming/Outgoing Call Log
2.7.4 Using the Incoming/Outgoing Call Log • To enter a character located on the same dialing key as the previous character, move the cursor by tapping , then enter the desired character. • If you enter a different character by mistake, tap to highlight the character, tap to delete it, then enter the correct character.
Page 54: Bluetooth Headset
2.7.5 Bluetooth Headset 2.7.5 Bluetooth Headset Before using a Bluetooth headset, you need to register it to the unit. Note • During a conversation using a Bluetooth headset, the receiver volume can be adjusted using the volume key on either the headset or the main unit. •...
Page 55: Feature Operations
Section 3 Feature Operations This section shows you step by step how to use each feature. Document Version: 2017-08 Operating Instructions...
Page 56: Making Calls
Go off-hook. Tap "Voice Call" to make a voice call. Tap "Video Call" to make a video call (KX-HDV430 only). The type of call that is established depends on the "Call Mode" setting (KX-HDV430 only). Operating Instructions Document Version: 2017-08...
Page 57: Easy Dialing
When you do not go off-hook at this step, it will be a call using the speakerphone. Note • The type of call (voice or video) is the same as the previous outgoing call (KX-HDV430 only). • If this procedure is performed during a conversation, the conversation will end, and then redialing is performed.
Page 58 – Tap "Voice Call" to make a voice call. – Tap "Video Call" to make a video call (KX-HDV430 only). The type of call that is established depends on the "Call Mode" setting (KX-HDV430 only). Using the Outgoing Call Log In standby mode, tap , and then select "Call History".
Page 59: Making A Multicast Voice Paging Call
– Tap "Voice Call" to make a voice call. – Tap "Video Call" to make a video call (KX-HDV430 only). If only Shared Phonebook is permitted, this step is skipped. The type of call that is established depends on the "Call Mode" setting (KX-HDV430 only). Note •...
Page 60: Receiving Calls
If you receive an incoming video call, you can select whether to receive that call as a video call. If you go off-hook, the type of call that is established depends on the "Call Mode" setting (KX-HDV430 only). 3.2.1 Answering Calls...
Page 61 3.2.1 Answering Calls The call will be rejected, and the telephone will return to standby mode. Note • Calls from specific numbers can be automatically rejected. For details, see "4.6 Barring Incoming Calls (Caller ID service users only)". Document Version: 2017-08 Operating Instructions...
Page 62: Using Hands-Free Mode
3.3 Using Hands-free Mode 3.3 Using Hands-free Mode In hands-free mode, you can talk and hear the other party in a conversation without using the handset. This mode is useful for performing other tasks during a conversation, such as writing. Enabling hands-free mode •...
Page 63: During A Conversation
Do one of the following: Tap "Voice Call" to make a voice call. Tap "Video Call" to make a video call (KX-HDV430 only). Do one of the following: Confirmation Transfer: Wait until the other party answers and then go on-hook.
Page 64: Holding In A System Parking Zone (Call Park)
3.4.3 Holding in a System Parking Zone (Call Park) Note • When a function key is assigned as a Line key, if you press a Line key other than the one for the current call, the call is put on hold or is disconnected depending on the Automatic Call Hold settings. For details, contact your phone system dealer/service provider.
Page 65: Making A Three-Party Conference
CONF If you made a voice call to the other party, a voice conference call will be established. If you made a video call to the other party, a video conference call will be established (KX-HDV430 only). You can also select a phone number from the call history or the phonebook.
Page 66: Muting The Microphone Or The Handset
3.4.6 Muting the Microphone or the Handset Switching from a Voice Conference Call to a Video Conference Call (KX-HDV430 only) During a voice conference call, tap "Video Call". Removing a Party from the Conference During a conference, you can remove other parties from the conference. However, this operation is available only during conference calls you initiate.
Page 67: Using Off-Hook Monitor
3.4.8 Using Off-hook Monitor Tap "Voice Call" to make a voice call. Tap "Video Call" to make a video call (KX-HDV430 only). Tap "Camera" to make a video call (KX-HDV430 only). 3.4.8 Using Off-hook Monitor During a two-party conversation with the corded handset, you can allow other people to listen to the conversation through the speaker while you continue the conversation using the corded handset.
Page 68: Making A Video Call (Kx-Hdv430 Only)
3.5 Making a Video Call (KX-HDV430 only) 3.5 Making a Video Call (KX-HDV430 only) 3.5.1 Video Call Screen : Tap the screen. : After a certain amount of time. Normally, the video feed is displayed in full screen. If you tap the screen, the status bar and operation area are displayed.
Page 69: Video Call Options
3.5.2 Video Call Options 3.5.2 Video Call Options During a video call, you can switch the screen mode and pause/resume sending your video feed. Switching the screen mode During a video call, tap the screen. The screen mode cycles through normal mode (PiP off) → normal mode (PiP on) → split mode. [Example] Normal mode (PiP off) Normal mode (PiP on)
Page 70: Switching The Call Type During A Conversation
3.5.4 Switching the call type during a conversation To resume sending your video feed While your video feed is paused, tap the screen. Your feed will be displayed, and sending of your feed will resume. 3.5.4 Switching the call type during a conversation To switch from a voice call to a video call During a voice call, tap "Video Call".
Page 71: Before Leaving Your Desk
3.6 Before Leaving Your Desk 3.6 Before Leaving Your Desk 3.6.1 Setting Call Forwarding and Do Not Disturb You can have incoming calls automatically forwarded to another destination. You can also have incoming calls rejected (Do Not Disturb). In standby mode, tap , and then select "FWD/DND".
Page 72: Using The Phonebook
3.7 Using the Phonebook 3.7 Using the Phonebook 3.7.1 Storing an Item in the Personal Phonebook Storing a New Item In standby mode, tap , and then select "Phonebook". The number of remaining entries is displayed. Tap "<Enter Name>". Enter a name (max. 24 characters). Tap "OK".
Page 73 3.7.1 Storing an Item in the Personal Phonebook , and then select a category. Tap "OK". of the phone number you want to use as the entry’s default number. The color of the icon for the selected item changes to This step can be omitted if you do not want to assign a category.
Page 74: Editing A Stored Item In The Personal Phonebook
3.7.2 Editing a stored item in the Personal Phonebook Tap "OK". Tap "Category Off". , and then select a category. Tap "OK". of the phone number you want to use as the entry's default number. The color of the icon for the selected item changes to This step can be omitted if you do not want to assign a category.
Page 75: Deleting A Stored Item In The Personal Phonebook
3.7.3 Deleting a Stored Item in the Personal Phonebook Tap the desired name, phone number, category or default telephone number. Edit the data as necessary. Repeat steps 5 to 7 and edit the items you want to change. If this icon is not displayed, you are currently viewing the Shared Phonebook. You must be viewing the Personal Phonebook to edit items.
Page 76 Go off-hook. Tap "Voice Call" to make a voice call. Tap "Video Call" to make a video call (KX-HDV430 only). The type of call that is established depends on the "Call Mode" setting (KX-HDV430 only). Note • To enter characters, see "2.7.3 Entering Characters".
Page 77: Locking/Unlocking The Phonebook
3.7.5 Locking/Unlocking the Phonebook Character table Suffix NE / X / SX / C / (none) NE / X / SX Keys (Latin) (Greek) (Cyrillic) А Б В A B C 2 Α Β Γ 2 Г Д Е Ё A B C 2 D E F 3 Δ...
Page 78: Searching For An Item In The Shared Phonebook
Tap "Voice Call" to make a voice call. Tap "Video Call" to make a video call (KX-HDV430 only). If only Shared Phonebook is permitted, this step is skipped. The type of call that is established depends on the "Call Mode" setting (KX-HDV430 only). Note •...
Page 79: Checking The Line Status
3.8 Checking the Line Status 3.8 Checking the Line Status You can check the status of each line (KX-HDV330: up to 12 lines, KX-HDV430: up to 16 lines) on the display. In Standby Mode , and then select "Line Status".
Page 80: Listening To Voice Mail Messages
3.9 Listening to Voice Mail Messages 3.9 Listening to Voice Mail Messages When you receive a voice message, is displayed, or the Message Waiting indicator flashes slowly. You can check your new messages by accessing your mailbox. In standby mode, press or tap "Voice Message".
Page 81: Network Camera (Kx-Hdv430 Only)
3.10 Network Camera (KX-HDV430 only) 3.10 Network Camera (KX-HDV430 only) Registering Network Cameras allows you to use the phone to view those cameras' video feeds. You can also control the camera's pan and tilt, zoom in, zoom out, etc. If a Network Camera is associated with a phone number (Paging Number), you can call that number while viewing the camera's video feed.
Page 82: Network Camera Viewer
3.10.2 Network Camera Viewer • Linked Numbers Enter the names and phone numbers to associate with the Network Camera so that the video feed automatically displays when making or receiving a call. You can make up to 5 entries (name: max. 24 characters, phone number: max.
Page 83: Using Phone Numbers Associated With A Network Camera
3.10.3 Using Phone Numbers Associated with a Network Camera Note • If an icon is grayed out, that feature is not available. Switching Automatically among Multiple Network Cameras You can automatically cycle through the video feeds from registered Network Cameras at a set time interval. [While displaying a video feed from a Network Camera (operation screen)] Press / MENU...
Page 84: Network Camera Presets
3.10.4 Network Camera Presets Making a call In standby mode, dial the Linked Number. Tap "Voice Call". The video feed of the Network Camera associated with the Linked Number is displayed. Receiving a call While receiving a call, tap "Voice Call". If the call received was made using a Linked Number, the video feed of the associated Network Camera is displayed.
Page 85: Adjusting The Brightness Of The Picture
3.10.5 Adjusting the Brightness of the Picture , and then select the preset you want to delete. Tap "Edit". Tap "Remove from Favourites/Favorites", and then tap "OK". Editing a Preset's Name [While displaying a video feed from a Network Camera (operation screen)] Press / MENU Tap "Preset".
Page 86: Automatic Mode
3.10.6 Automatic Mode 3.10.6 Automatic Mode You can set up Automatic Mode. Note • Depending on the Network Camera, this feature may not be available. Auto Pan The Network Camera can be set to pan horizontally (left–right) repeatedly over its entire viewing range. [While displaying a video feed from a Network Camera (operation screen)] Press / MENU...
Page 87 3.10.7 Receiving Alarms from Network Cameras When an Alarm Notification Appears in a Pop-up Message To connect the Network Camera where the alarm occurred Tap "OK" on the pop-up message. Note • Tap "Cancel" to not connect to the Network Camera. •...
Page 88 3.10.7 Receiving Alarms from Network Cameras Enter a port number, and then tap "OK". Operating Instructions Document Version: 2017-08...
Page 89: Communication Camera (Kx-Hdv430 Only)
3.11 Communication Camera (KX-HDV430 only) 3.11 Communication Camera (KX-HDV430 only) By registering a Communication Camera and then selecting it from the list, you can make a call to monitor the camera’s video feed and allow voice communication. When a call is received from a Communication Camera, you can monitor video feed of the other party.
Page 90: Operation Icons Of The Communication Camera Screen
3.11.2 Operation Icons of the Communication Camera Screen Note • Transfer destination's operation screen (KX-HDV430) – When a voice call is transferred, the voice call screen is shown. – When a video call is transferred and the Communication Camera is registered at the transfer destination, the video monitor screen is shown.
Page 91: Customizing The Telephone
Section 4 Customizing the Telephone This section shows you how to customize your individual telephone according to your needs. Document Version: 2017-08 Operating Instructions...
Page 92: Setting The Lcd Display
4.1 Setting the LCD Display 4.1 Setting the LCD Display Changing the Telephone's LCD Display You can change what is displayed on the telephone's LCD. In standby mode, tap , and then select "Basic Settings". , and then select "Display Option". , and then select "Standby Display".
Page 93: Setting The Password
4.2 Setting the Password 4.2 Setting the Password The telephone password is not set by default. You must register a password (4 digits) before use. You cannot use the following features without setting a password: • Phonebook lock (See "3.7.5 Locking/Unlocking the Phonebook".) Note •...
Page 94: Using Hot Keys
4.3 Using Hot Keys 4.3 Using Hot Keys By assigning phone numbers to dial keys, you can make a call by pressing and holding a dial key. (See "Hot Key Dialing".) Assigning Hot Keys from Phonebook You can assign a phone number stored in the Personal Phonebook to a key to be used as a Hot Key. In standby mode, press and hold a dial key (0–9) for more than 1 second.
Page 95 4.3 Using Hot Keys Select "Manual" or "Auto", and then tap "OK". Option Description Manual Press and hold the dialing key (0–9) assigned as a Hot Key for more than 1 second, and then go off-hook. Auto Pressing and holding an assigned Hot Key for the set number of seconds will dial that Hot Key's assigned number immediately.
Page 96: Function Keys (Program Keys And Dss Keys)
4.4 Function Keys (Program Keys and DSS Keys) 4.4 Function Keys (Program Keys and DSS Keys) 4.4.1 Program Keys Tapping "Function" displays the function keys. 8 keys are displayed on one page. Note • Example images of the display in this manual are samples only, and the actual screen on your phone may vary in language and/or appearance.
Page 97 • If your phone is connected to a Panasonic KX-HTS series PBX, the method for changing these keys and the functions that can be assigned are different. For details, see the documentation for the KX-HTS series PBX.
Page 98 4.4.3 The Types of Function Keys Status Meaning Color Light pattern — Free • The line is idle. ACD[Login] / ACD[Wrap Up] ACD[Login]: Used to log in/log out of an Automatic Call Distribution Group. ACD[Wrap Up]: Used to change the phone’s status from "Unavailable" "Wrap Up"...
Page 99 Group Pickup Used to answer a group call. Network Camera (For KX-HDV430 only) Used to connect to a Network Camera. This specifies the name of Network Camera to connect to. This item can be used only when the feature is enabled. Contact your administrator for further information.
Page 100: Using The Anonymous Call Features
4.5 Using the Anonymous Call Features 4.5 Using the Anonymous Call Features Making an Anonymous Call Before making a call, specify the following: Note • Availability depends on your phone system. • A password may be required for these settings. We recommend setting with your administrator. Contact your administrator for further information.
Page 101: Barring Incoming Calls (Caller Id Service Users Only)
4.6 Barring Incoming Calls (Caller ID service users only) 4.6 Barring Incoming Calls (Caller ID service users only) This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls. When a call is received, the unit does not ring while the caller is being identified.
Page 102 4.6 Barring Incoming Calls (Caller ID service users only) , and then tap "OK". You can select all items in the list by tapping Operating Instructions Document Version: 2017-08...
Page 103: Setting Eco Mode
4.7 Setting ECO Mode 4.7 Setting ECO Mode Enabling this mode reduces the amount of electricity consumed by the unit. Note • When ECO mode is enabled, the "Link Speed" setting changes as follows: – Link Speed: "10M/Full" – PC port cannot be used •...
Page 104: Changing The Basic Setting
Incoming Option Ringer Volume, Ringer Type Talk Option Speaker Volume, Handset Volume, Headset Volume Answer Option Auto Ans Device, Auto Ans Delay, Auto Answer (KX-HDV430 only) Key Option Program Key, DSS Key, Hot Key Time Display Option Language, Backlight, Standby Display, Category Name, Date...
Page 105 Auto Answer is turned on. Auto Answer Selects the types of calls that can Voice Call / Voice and Voice Call ( KX-HDV430 only) be answered by Auto Answer. Video Document Version: 2017-08 Operating Instructions...
Page 106 Blind Transfer Conference Directed Call Pickup Call Park Park Retrieve Presence Group Pickup Network Camera (KX-HDV430 only) Hot Key Time Selects the number of 1s–20s seconds before a call is automatically made when a Hot Key assigned to "Auto" is pressed and held.
Page 107 4.8.1 Basic Settings Menu Layout Display Option Sub Item Description Setting Default Language Selects the display Suffix: NE / X / Auto / Auto language. Up to 10 English / languages can be Deutsch / downloaded from the Español / server or Web as FRANÇAIS / necessary.
Page 108: Key Tone
Setting Default Bluetooth Headset Registers and deregisters a See "2.7.5 Bluetooth Not registered Bluetooth headset. Headset". Video Options(KX-HDV430 only) Sub Item Description Setting Default Call Mode Selects the type of call to make Voice Call / Video Call Voice Call when calls are automatically connected.
Page 109 Sharpness 0–6 Anti-flicker 50Hz / 60Hz 50Hz Maximum: The bit rate is negotiated with the other party. Fixed: The bit rate specified in "Bit Rate" is used. Network Camera (KX-HDV430 only) Sub Item Description Setting Default Alarm Settings Specifies Network...
Page 110 4.8.1 Basic Settings Menu Layout Comm. Camera (KX-HDV430 only) Sub Item Description Setting Default Comm. Camera Registers a See "3.11.1 Using a Communication Communication Camera". registered Camera. Other Option Sub Item Description Setting Default Change Changes the telephone password Enter Old Password.
Page 111: Changing The System Settings
Description Status Line Status Displays the line status. Registered / Registering / (NULL) For KX-HDV330: Line 1–Line 12 For KX-HDV430: Line 1–Line 16 Firmware Version Displays the firmware version of the — telephone. IP Mode Displays the IP network mode.
Page 112 4.9.1 System Settings Menu Layout Sub Item Description Status VLAN Displays the VLAN ID and priority. — If this item is not set, “...” is displayed. If the telephone is not connected to the network, “…” is displayed. If this item is not set, “0::0” is displayed. If the telephone is not connected to the network, “::” is displayed. If this item is not set, “0”...
Page 113: Network Settings
4.9.1 System Settings Menu Layout Network Settings The administrator password may be required for Network Settings. Contact your administrator for further information. For available characters, see “5.2 Character Table for Administrator Password". Sub Item Description Setting Default IP Mode Changes the network IPv4 / IPv6 / IPv4&IPv6 IPv4 Select...
Page 114 4.9.1 System Settings Menu Layout Sub Item Description Setting Default Link Speed Specifies the Ethernet IP Phone Auto / Auto PHY mode settings. 100M/Full / 100M/Half / 10M/Full / 10M/Half Auto / Auto 100M/Full / 100M/Half / 10M/Full / 10M/Half Embedded Selects whether the web On / Off...
Page 115 4.9.1 System Settings Menu Layout System Settings Sub Item Description Setting Default Set Time & Date Specifies the time and Date — date of the telephone. Time Authentication Specifies the ID and Not stored password for HTTP Password authentication. Access Code Specifies the access Max.
Page 116: Changing The Advanced Settings
For KX-HDV330: Not stored password for the Xsi Line 1–Line 12 Password service. For KX-HDV430: Line 1–Line 16 This item is displayed only when the feature is enabled. Contact your administrator for further information. Max. 128 characters UC Setting Sub Item...
Page 117 Anywhere Specifies/edits the Xsi's For KX-HDV330: When registering: Not stored Anywhere settings. Line 1–Line 12 Name Phone Number For KX-HDV430: Line 1–Line 16 When editing: Status (On / Off) Phone Number Alt. Number Remote Office Specifies the Xsi's For KX-HDV330: On / Off Remote Office setting.
Page 118 Line 1–Line 12 terminal using the Broadsoft Executive- For KX-HDV430: Assistant feature. Line 1–Line 16 Select after a line to be set is selected. This item is displayed only when the feature is enabled. Contact your administrator for further information.
Page 119: Web User Interface Programming
Flexible Key Setting • Phonebook Import and Export • DSS Console • Video Call (KX-HDV430 only) • Communication Camera (KX-HDV430 only) Note • Each time you want to access the Web user interface, you must enable Web programming (Embedded Web).
Page 120 4.12 Updating the Software Operating Instructions Document Version: 2017-08...
Page 121: Appendix
Section 5 Appendix This section contains specifications, troubleshooting, error messages and wall mounting templates. Document Version: 2017-08 Operating Instructions...
Page 122: Character Mode Table
5.1 Character Mode Table 5.1 Character Mode Table Character entry modes The six character entry modes let you enter a variety of characters. The following character modes are available: • Latin • Numeric 0 - 9 • Greek • Extended 1 •...
Page 123 5.1 Character Mode Table Suffix: [none] / C 0 - 9 Keys (Extended 1) (Latin) (Numeric) Space # & ' ( ) , – . / 1 Space # & ' ( ) , – . / 1 A B C 2 A À...
Page 124 5.1 Character Mode Table Suffix: NE / X / SX 0 - 9 Keys (Extended 1) (Latin) (Numeric) (Greek) (Extended 2) Space # & ' ( ) Space # & ' ( ) , – . / 1 – . / 1 A B C 2 Α...
Page 125 5.1 Character Mode Table Suffix: RU 0 - 9 Keys (Cyrillic) (Extended 1) (Numeric) (Latin) (Extended 2) А Б В Space G + - / = < > 1 Space # & ' ( ) , – . / 1 а...
Page 126 5.1 Character Mode Table • Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "C" in Latin Mode, press 3 times. • Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "E"...
Page 127: Character Table For Administrator Password
5.2 Character Table for Administrator Password 5.2 Character Table for Administrator Password Keys (Numeric) (Latin) # & ' ( ) , – . / ~ 1 A B C 2 a b c 2 D E F 3 d e f 3 G H I 4 g h i 4 J K L 5...
Page 128: Settings Displayed In The Menu
Park • When the phonebook is displayed Lock Phonebook • Unlock Phonebook This item is displayed only when the feature is enabled. Contact your administrator for further information. KX-HDV430 Mode Menu Items During a voice call • Call History •...
Page 129 5.3 Settings Displayed in the Menu Mode Menu Items During a call with a Communication Camera • Call History • Phonebook • Flash/Recall • Park • Call Center/Call Centre • Line Status • Blind With a call on hold in a Call Park zone •...
Page 130: Specifications
5.4 Specifications 5.4 Specifications KX-HDV330 Item Specifications Power Supply AC adaptor / PoE (IEEE 802.3af) Power Consumption Standby • approx. 2.7 W (ECO mode off) • approx. 2.2 W (ECO mode on) Talking • approx. 3.5 W (ECO mode off) •...
Page 131 5.4 Specifications Item Specifications Weight (with handset, handset cord and stand) 850 g (1.87 lb) KX-HDV430 Item Specifications Power Supply AC adaptor / PoE (IEEE 802.3af) Power Consumption Standby • approx. 3.9 W (ECO mode off) • approx. 3.2 W (ECO mode on) Voice Call •...
Page 132 110 mm × 176 mm × 121 mm (4.3 in × 6.9 in × 4.8 in) Weight (with stand) 430 g (0.95 lb) The KX-HDV20 can be used only when the KX-HDV330 / KX-HDV430 is receiving power from the optional AC adaptor. Operating Instructions Document Version: 2017-08...
Page 133: Troubleshooting
The KX-HDV20 will The KX-HDV330 / KX-HDV430 is Connect the KX-HDV330 / KX-HDV430 to an not turn on. receiving power via Power-over- AC power outlet using the optional AC Ethernet (PoE).
Page 134 5.5 Troubleshooting Making and Receiving Calls Issue Possible Cause Solution I cannot make calls. The phone number was entered • Confirm that you have entered the phone incorrectly. number of the other party correctly. • Consult your administrator or dealer. •...
Page 135 5.5 Troubleshooting Sound Quality Issue Possible Cause Solution The other party The unit is muted. Press to turn off the MUTE/AUTO ANS cannot hear my mute feature. voice. If you are using the Do not obstruct the unit's microphone during speakerphone, objects may be calls.
Page 136 5.5 Troubleshooting Video display screen (KX-HDV430 only) Issue Possible Cause Solution The operation icons — Tap the screen. are not displayed. Noise appears in the — Change the following video settings for the video feed. other party. • Image Size •...
Page 137: Error Messages
5.6 Error Messages 5.6 Error Messages During operation, error messages might appear on the unit. The following table lists these messages and possible causes and solutions. Error Message Possible Cause Solution Error:001 The LAN cable is not connected. Check all connections. Check LAN cable.
Page 138: Revision History
5.7 Revision History 5.7 Revision History Software File Version 06.000 or later New Contents • Network Settings—Network Test Operating Instructions Document Version: 2017-08...
Page 139: Wall Mounting Template
5.8 Wall mounting template 5.8 Wall mounting template Drive the screws into the wall as indicated. Hook the unit onto the screw heads. Note • Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here.
Page 140: Kx-Hdv330 / Kx-Hdv430, Optionally With 1 Attached Kx-Hdv20
5.8.1 KX-HDV330 / KX-HDV430, optionally with 1 attached KX-HDV20 5.8.1 KX-HDV330 / KX-HDV430, optionally with 1 attached KX-HDV20 One screw here (for KX-HDV20) One screw here (for KX-HDV330 / KX-HDV430) 100 mm (3 15/16 in) 83 mm (3 1/4 in)
Page 141: For Mounting 2 Or More Kx-Hdv20 Units
5.8.2 For mounting 2 or more KX-HDV20 units 5.8.2 For mounting 2 or more KX-HDV20 units *2 *1 100 mm (3 15/16 in) 83 mm (3 1/4 in) One screw here (for KX-HDV20 to mount) One screw here (previously mounted KX-HDV20) 111 mm (4 3/8 in) Document Version: 2017-08 Operating Instructions...
Page 142 Note Operating Instructions Document Version: 2017-08...
Page 143: Document Version: 2017-08 Operating Instructions
Note Document Version: 2017-08 Operating Instructions...
Page 144 Panasonic Corporation 1006, Oaza Kadoma, Kadoma-shi, Osaka 571-8501, Japan https://panasonic.net/cns/pcc/support/sipphone/ Panasonic Corporation of North America Two Riverfront Plaza, Newark, New Jersey 07102-5490 https://panasonic.net/cns/pcc/support/sipphone/ Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 http://www.panasonic.com/ca/ © Panasonic Corporation 2017 PNQX8470ZA PP0717SM0...

This manual is also suitable for:

Kx-hdv330

Panasonic KX-HDV430 Operating Instructions Manual

1 Important Information

2 Before Operating the Telephones

3 Feature Operations

4 Customizing the Telephone

5 Appendix

Quick Links

Operating Instructions

SIP Phone

Related Manuals for Panasonic KX-HDV430

Summary of Contents for Panasonic KX-HDV430

This manual is also suitable for:

Table of Contents