If the color irregularity persists, turn off
the TV set once, then turn it on after 15
to 30 minutes.
Reposition the speakers farther away
from your TV set.
The [TV Type] setting does not match
your TV.
[TV Type] can be reset according to the
following procedure:
1. Press to take out the disc.
2. Press
DISPLAY.
3. Press
.
[TV Type] will be reset.
Sound
There is no sound. Severe hum or noise is
heard.
The speaker cords are not connected
securely.
Clean the disc.
The sound loses stereo effect when you
play a VIDEO CD or CD.
Set the audio setting to [Stereo] by
pressing AUDIO.
Operation
Radio stations cannot be tuned in.
Check that the antenna (aerial) is
connected securely. Adjust the antenna
(aerial) or connect an external antenna
(aerial) if necessary.
A disc does not play.
The region code on the DVD does not
match the system.
Moisture has condensed inside the unit
and may cause damage to the lenses.
Remove the disc and leave the unit turned
on for about half an hour.
A DATA CD/DATA DVD cannot be played.
The DATA CD is not recorded in ISO
9660 Level 1/Level 2, or Joliet.
The DATA DVD is not recorded in UDF
(Universal Disk Format).
A JPEG image file cannot be played.
It is larger than 2,048 (width) × 1,536
(height) in normal mode, or more than
2,000,000 pixels in progressive format
which is mainly used on Internet Web
sites.
A DivX video file cannot be played.
The DivX video file is larger than 720
(width) × 576 (height).
The name of a folder or file is not
displayed correctly.
The system can only display numbers and
letters of the alphabet. Other characters
are displayed as [_].
A disc does not start playing from the
beginning.
Resume Play has been selected.
During stop, press and then start
playback.
Program play has been selected. During
stop, press and then start playback.
Shuffle play has been selected. During
stop, press and then start playback.
A disc cannot be ejected and "LOCKED"
appears in the front panel display.
Contact your Sony dealer or local
authorized Sony service facility.
The system does not work normally.
Disconnect the AC power cord (mains
lead) from the wall outlet (mains), then
reconnect after several minutes.
The Control for HDMI function does not
work.
Set the [Control for HDMI] setting in
[General Setup Page] to [On].
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Make sure that the connected component
is compatible with the [Control for
HDMI] function.
Check the connected component's setting
for the Control for HDMI function. Refer
to the operating instructions supplied
with the component.
USB device
"OVERLOAD" appears in the front panel
display.
Remove the USB device from the
(USB) port. Make sure there is no
problem with the USB device.
The USB device (audio file/JPEG image
file) cannot be played.
Files that are encrypted or protected by
passwords, etc., cannot be played.
There is no playable file in the USB
device.
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