Recording Your Company Greetings - Siemens Hicom Office PhoneMail Installation And System Administrator's Manual

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Customizing Your System

Recording Your Company Greetings

To access the system administration menu from your own mailbox:
1. Log into your mailbox by dialing the voice mail hunt group.
If you have not initialized your mailbox (that is, changed your mailbox password
from the Office PhoneMail default 4321 setting), do so now. For detailed instruc-
tions on initializing your personal mailbox, see Chapter "Initializing Your Mailbox"
in the Office PhoneMail User Guide .
2. If you are calling from your own phone, enter your password and then press
OR
If you are calling from any phone other than your own, at the password prompt, press
, then enter your mailbox number and password and press
Do not pause or press
password entry must be a single, unbroken string of digits.
Office PhoneMail will take you to the main mailbox menu.
3. From the main mailbox menu, access the system administration menu by pressing
Office PhoneMail will prompt you to enter the system administration password.
Until you change this password, its default setting is 79723646 (SYSADMIN).
For information on changing the system administration password, see Chapter 8,
"Changing System Settings".
4. Enter the system administration password and press
Office PhoneMail will take you to the top level of the system administration menu.
7.2 Recording Your Company Greetings
When calls come into Office PhoneMail, the system's Auto Attendant answers those calls and
greets the callers. It is important that you record customized greetings for the Auto Attendant
to use for this purpose. You will need to record two different greetings for your Office PhoneMail
system: a company greeting and a top-level greeting.
The company greeting is intended to be a short greeting (5 to 10 seconds in length) that iden-
tifies your company. This greeting will be the same for calls received during and outside busi-
ness hours. If your Office PhoneMail system supports multiple languages, you should record
this greeting in both of the languages supported by your system. For instance, on an Office
PhoneMail system supporting both English and German, the following would be an appropriate
company greeting:
"Hello, you have reached the ____ company. Hallo, Sie haben ____ erreicht."
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between your mailbox and password entries; the mailbox-
Hicom Office PhoneMail, Version 1, Installation and System Administration Guide
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G281-0507-00 April 15, 1998
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