Dodge grand caravan 2011 Owner's Manual page 400

JOBNAME: cims CHRY OM French PAGE: 400 SESS: 4 OUTPUT: Tue Nov 2 10:27:14 2010 SUM: 69EBE795
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IF YOU NEED CONSUMER ASSISTANCE
Service Contract
You may have purchased additional cov-
erage with an extended service contract.
Chrysler Canada Inc. stands fully behind
its service contracts. Be sure that the one
you buy is a genuine Canada Inc. service
contract. We are not responsible for other
companies' contracts. If you purchased a
contract other than a genuine Chrysler
Canada Inc. service contract and you
have a problem, you will have to contact
the administrator of that contract for reso-
lution. Look for a phone number in the
contract documents.
We appreciate that you have made a
major investment when you purchased the
vehicle. An authorized dealer has also
made a major investment in facilities,
tools, and training to assure that you are
absolutely delighted with the ownership
400
experience. You'll be pleased with their
sincere efforts to resolve any warranty
issues or related concerns.
WARRANTY INFORMATION
See the Warranty Information Booklet for
the terms and provisions of Chrysler
Canada Inc. warranties applicable to this
vehicle and market.
MOPAR PARTS
MOPAR fluids, lubricants, parts, and ac-
cessories are available from an authorized
dealer. They are recommended for your
vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY
DEFECTS
If you believe that your vehicle has a
safety defect, you should contact the Cus-
tomer Service Department immediately.
Canadian customers who wish to report a
safety defect to the Canadian government
should contact Transport Canada, Motor
Vehicle Defect Investigations and Recalls
at 1-800-333-0510 or go to
www.tc.gc.ca/securiteroutiere/
PUBLICATION ORDER FORMS
To order the following manuals, you may
use either the website or the phone num-
bers listed below. Visa, Mastercard,
American Express, and Discover orders
are accepted. If you prefer mailing your
payment, please call for an order form.
NOTE: A street address is required when
ordering manuals (no P.O. Boxes).
• Service Manuals
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