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Known Issues; Limitations - Honeywell Galaxy Dimension series Integration Manual

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Known issues

Galaxy Dimension control panel integration includes the following known issues.
Issue
82756

Limitations

Galaxy Dimension control panel integration includes the following known limitations.
Limitation
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gtap.genetec.com | Honeywell Galaxy Control Panel Integration Guide 5.2
EN.550.007-V5.2.C4(3) | Last updated: March 11, 2014
Description
Some intrusion detection events are not supported in Security Center 5.2.
Description
If an input is triggered from Security Center (from triggered intrusion alarm or the
heartbeat monitoring feature), the input settings are overwritten with the values
configured in Security Center.
Make sure the input configuration is the same in Security Center as on
Workaround:
the control panel.
The Galaxy Dimension control panel does not respond well to multiple input triggers
that occur within one second of each other. As a result, you may lose your connection to
Security Center.
Workaround:
Don't trigger more than one input at a time.
When you create custom events for the intrusion detection panel, the event list in the
Intrusion detection unit events task in Security Desk is not automatically updated.
Workaround:
Delete the Intrusion detection unit events task, and create a new task.
Delay Arming (master/perimeter) is not supported.
For some input functions such as "Final" and "Intruder", the Galaxy Dimension control
panel does not send notifications to Security Center when the input state changes from
"Normal" to "Active". Therefore, these inputs should not be used for virtual zones.
Please note that not all inputs functions have been tested, there may be others that
behave in the same manner.
Offline logs are not supported.
Security Center does not support the Galaxy configuration "Re-ordering of the on-
board RIO, SW3, dip-switch 8".
When an expansion module is connected or disconnected from the Galaxy Dimension
panel, you are not notified of the corresponding input and output states in Security
Center.
The Intrusion Manager role cannot report the "Entry delay started" control panel event.
Known issues
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